Program Manager, Global Business Applied AI, SPARK
Job Description
Google | Hyderabad, Telangana, India. Minimum qualifications: Bachelor’s degree or equivalent practical experience. 5 years of experience in program management, project management, or a similar role. Experience using data and key metrics to measure project success and inform future decisions. The Global Business Applied AI - Strategic Programs for Automation, Resolution and Knowledge (GBAI-SPARK) team is a crucial part of our GBO's commitment to innovation and efficiency. GBAI is responsible for architecting and delivering AI-powered, intuitive, and connected solutions that amplify the value we bring to our customers and partners. GBAI-SPARK's core focus is on driving programs in technology and AI within our Support ecosystem, specifically through automation, customer support resolutions, and knowledge management.
Locations
- Hyderabad, Telangana, India
Salary
Salary not disclosed
Skills Required
- Program Managementintermediate (Management)
- Project Managementintermediate (Management)
- Data Analysisintermediate (Technical)
- Problem Solvingadvanced (Soft Skills)
- Communicationadvanced (Soft Skills)
Required Qualifications
- Bachelor’s degree (degree)
- Program Management (experience, 5 years)
- Project Management (experience, 5 years)
Responsibilities
- Manage the entire lifecycle of assigned programs, from initial scoping and requirements gathering to launch and post-launch analysis. Develop and maintain detailed project plans, including scope, milestones, timelines, dependencies, and resource needs.
- Own the execution and successful delivery of your assigned initiatives on the strategic tool roadmap.
- Develop and provide regular, clear, and concise status updates on your programs to stakeholders and the management team.
- Identify, track, and actively work to resolve project blockers and issues before they impact timelines.
- Serve as the direct point of contact for and partner closely with Product, Engineering, and Operations teams to ensure the successful design, development, and implementation of new tools.
Benefits
- Equal Opportunity: Google is proud to be an equal opportunity and affirmative action employer committed to building a workforce that is representative of the users we serve.
- Accommodations: If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Documents
Application Instructions
Apply through the Google Careers portal.