Google | Hyderabad, Telangana, India; Bengaluru, Karnataka, India. Mid experience. Minimum qualifications: Bachelor’s degree or equivalent practical experience. 8 years of experience in a technical project management or a customer-facing role. Fast-paced, dynamic, and proactive, YouTube’s Trust & Safety team is dedicated to making YouTube a safe place for users, viewers, and content creators around the world to create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Trust & Safety team is on the frontlines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever-evolving digital world. This role is key to enabling Global Vendor Operations (GVO's) security and access operations to support the growth of vendor support roles including AI enabled solutions. In this cross-functional role, you will collaborate with various teams, including product management, engineering, and legal, to balance risk mitigation with business enablement. With your problem-solving and technical skills, you will develop and implement programs, frameworks, and policies that address new solutions needed to support growing complexity in outsourced support solutions that may also involve Agentic AI across text and multi-modal applications for self-help support and troubleshooting use-cases.
Locations
Hyderabad, Telangana, India
Bengaluru, Karnataka, India
Salary
Salary not disclosed
Estimated Salary Rangemedium confidence
4,500,000 - 6,500,000 INR / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
Project Managementadvanced (Technical)
Analyticsintermediate (Data)
Software Codingintermediate (Programming)
Privacy and Securityadvanced (Compliance)
Program Managementadvanced (Management)
Presentation and Communicationadvanced (Soft Skills)
Required Qualifications
Bachelor’s degree (degree)
Technical project management or customer-facing role (experience, 8 years)
Master’s degree (degree in Business, Statistics, Mathematics, Economics, Engineering or Applied Science)
Managing projects with analytics, software coding, or customer-side web technologies (experience, 8 years)
Privacy, security, or compliance (experience)
Consulting or developing strategy at executive level (experience)
Program management and cross-functional projects (experience)
Responsibilities
Collaborate with product, engineering, and legal teams to balance business needs with risk mitigation.
Create and implement new programs, frameworks, and policies to manage the complexities of outsourced support, particularly those that use AI.
Consult on policies, testing controls, managing risk reports, and ensuring compliance with security and privacy standards.
Benefits
Equal Opportunity: Google is proud to be an equal opportunity and affirmative action employer.
Culture of Belonging: Committed to building a workforce that is representative of the users we serve, creating a culture of belonging.
Accommodations: If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
By applying to this position you will have an opportunity to share your preferred working location from the following: Hyderabad, Telangana, India; Bengaluru, Karnataka, India.
Tags & Categories
SecurityComplianceGovernanceTrust and SafetyAIInformation TechnologyProject Management