Digital Marketing Strategist, gTech Ads, Google Customer Solutions (Japanese)

gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner. The Customer Success Acceleration team (CSA), is part of the gTech Ads team within gTech. We work in close collaboration with the Google Customer Solutions team globally, specifically the Mid-Market Segment (MMS) Seller Teams based out Americas, EMEA and APAC, helping define marketing strategy for advertisers and providing critical insights and support to help drive customer success. Our primary objective is to drive Customer Success through strategic partnerships across MMS at scale, utilizing our team’s in-depth cross-product expertise and customized client solutioning, helping advertisers achieve their top-line Customer/Marketing objectives Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.