Meta is seeking a Production Operations Engineer looking to apply their technical skills in a fast-paced and complex environment. A working knowledge of server hardware and the desire to participate in projects at a large-scale data center is central to this role. This position will work to resolve and diagnose compute issues at scale, escalate issues, and work with remote engineering teams. Additionally, this role will support rack lifecycle processes with a focus on helping build out and support cloud scale compute and storage environments. This person should enjoy working in a fast-paced environment where adaptability and flexibility will be key to their success.
Locations
Henrico, VA, US
Salary
Salary not disclosed
Skills Required
Linuxintermediate
Server hardware supportintermediate
Networkingintermediate
Programming/Scriptingintermediate
Hardwareintermediate
OS repairintermediate
Communication skillsintermediate
HTTPintermediate
DNSintermediate
RAIDintermediate
DHCPintermediate
Pythonintermediate
SQLintermediate
Shell scriptingintermediate
Required Qualifications
Bachelor's or Master's degree in technical field (degree)
Equivalent experience/certification (experience)
Work authorization in country of employment (experience)
Responsibilities
Work within Meta's ticketing system
First point of contact for break fix technicians
Responsible for assisting with projects (retrofits, new process details, etc.) and repairs throughout the data center
Understand and debug hardware and Linux OS related issues
Identify and help create documentation for the global data center knowledge base
Assist with process improvements and best practices in data center operations
Participate in on-call rotation (once a month on call for a week, after hours, first point of contact)
Benefits
bonus: Bonus included in compensation
equity: Equity included in compensation
general: Benefits offered by Meta (details available on Meta's benefits page)