Critical Environment Program Manager - Business Operations
Microsoft
full-time
Posted: October 1, 2025
Application Deadline: October 15, 2025
Number of Vacancies: 1
Job Description
Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Critical Environment Program Manager - Business Operations, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Locations
- Atlanta, Georgia, United States
Salary
81,400 - 161,800 USD / yearly
Required Qualifications
- supporting IT equipment or related technology or delivering server and network deployment projects in large-scale environments (experience, 2 years)
- in Critical Environment infrastructures (e.g., UPS, Generator, AHU) or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling) (experience, 2 years)
Preferred Qualifications
- Technical College degree (degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering or related field)
- Applicable certifications (certification in ASICS/Inventory Control, CompTIA, Microsoft, Network Certifications, PMP, ITIL, CDCP)
- with critical environment maintenance and repair cost management (experience, 2 years)
- with industry program and project management skills (experience, 2 years)
- working with collaboration platforms (e.g. SharePoint, MS Teams etc.) (experience, 2 years)
- with reporting and data analysis systems & platforms (e.g. PowerBI) (experience, 2 years)
Responsibilities
- Provide thought leadership and subject matter expertise related to financial controllership (accuracy, forecasting & compliance) of datacenter financials.
- Manage the financial and commercial aspects of site contracts including related PO and invoice reviews.
- Prepare quarterly spend management review materials at datacenter site
- Assist with tracking of datacenter Maintenance and Repair activities
- Evaluate cost savings opportunities and implement strategic projects to realize savings
- Leverage local subject matter expert's tribal knowledge, spread adoption of best practices
- Act on opportunities to increase agility, and contribute to workstreams to evolve processes, services, and solutions for Operations and Service Level Agreements for CO+I
- Coordinate closely with datacenter field operations to foster alignment and partnerships for business success.
- Operational Planning & Project Management: Show structured thinking, planning, and the ability to execute by working through others, influencing without authority, and dealing with ambiguity.
- Exceptional written and Interpersonal skills: Communicate effectively and concisely with stakeholders, senior managers, and leaders about our programs and objectives.
- Customer/Stakeholder Focus: Gather stakeholder impressions of services and programs, integrating this feedback into decision making. Allocate and align resources to optimize the stakeholder and partner experience.
- Performance Goal and Standards Setting: Develop and communicate to realistic timelines via plans that consider potential obstacles and immediate + long-term consequences.
- Understand datacenter business objectives: Critically review multiple plans and adjust as needed. Proactively communicate and address necessary trade-offs.
- Flexibility and Adaptability: Regularly scan the environment to help anticipate changes that could affect key programs and projects. Effectively changes plans, goals, actions or priorities to respond to changing situations.
- Team Player: Ability to both contribute strategically to this relatively new team and support strategic decisions once debate is over.
Benefits
- healthcare: Industry leading healthcare
- education: Educational resources
- discounts: Discounts on products and services
- savings: Savings and investments
- leave: Maternity and paternity leave
- time_off: Generous time away
- giving: Giving programs
- networking: Opportunities to network and connect
Travel Requirements
0-25 %
