Data Center Business Operations Program Manager - Logistics
Microsoft
full-time
Posted: October 1, 2025
Application Deadline: October 11, 2025
Number of Vacancies: 1
Job Description
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a Data Center Business Operations Program Manager - Logistics with the primary focus of reducing stranded capacity by being a key member of the local team in the deployment planning and optimization of the IT capacity, working closely with Electrical Engineers and Critical Environment Field Service Engineers. Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Business Operations Program Manager, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. By enabling data center capacity through increased Infrastructure Utilization Effectiveness (IUE) and Power Harvesting (PH), you will lead the retrofit efforts to upgrade legacy datacenters and harvest capacity in our existing fleet. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications. Our infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider. Do you want to empower billions across the world? Come and join us in CO+I and be at the forefront of the action!
Locations
- Mount Pleasant, Wisconsin, United States
Salary
102,600 - 202,800 USD / yearly
Required Qualifications
- High School Qualification or equivalent (degree, 3 years)
- experience supporting IT equipment or related technology or delivering server and network deployment projects in large-scale environments (experience, 3 years)
- experience working as a program manager OR supporting a program manager in a data center environment (experience, 1 years)
Preferred Qualifications
- Bachelor's or Technical College Degree (degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, Supply Chain Management or related field, 8 years)
- experience in critical environment infrastructures (e.g., UPS, Generator, AHU), or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling) (experience, 10 years)
- Applicable certifications: APICS/Inventory Control, CompTIA, Microsoft, Network Certifications, CCNA Certifications, ITIL v3 Foundation, Microsoft Operations Framework (MOF) Certifications (certification)
Responsibilities
- Be accountable to provide program governance, leadership, and direction for all projects at the campus level to ensure projects are planned and executed on budget and schedule
- Support the DC Project Managers with project estimation, budget management, ROI calculations, formulate project delivery strategies while establishing milestones and schedules
- Maintain and report project status, monitor progress, and act as an escalation point ensuring achievement of intended outcomes
- Support the Campus Director with Field Employee communications including townhalls, organizing listening sessions, and local campus level communications
- Liaise with the Data Center Operational Efficiencies team to ensure campus level financial planning and performance reviews are conducted in accordance to the rhythm of business fiscal calendars and objectives
- Support the field operations leadership teams to operationalize all strategic initiatives consistently and effectively at the campus level
- Identify and manage scheduling conflicts working with stakeholders to negotiate implementation dates and schedules across IT, CE, and Facilities teams
- Execute the change management governance process at the Campus/Metro level that ties back to Global and Regional DC Operations Change Management standards
- Manage the daily Change Management functions at the Campus/Metro level including maintaining and documenting change management procedures, stakeholder management, technical and business impact assessment
- Lead the daily Campus/Metro Change Review meetings with local team members and stakeholders
- Monitor to ensure only approved and validated changes are executed
Benefits
- healthcare: Industry leading healthcare
- education: Educational resources
- discounts: Discounts on products and services
- savings: Savings and investments
- leave: Maternity and paternity leave
- time_off: Generous time away
- giving: Giving programs
- networking: Opportunities to network and connect
Travel Requirements
0-25 %
