Data Center Inventory & Asset Technician Manager
Job Description
As a Microsoft Data Center Inventory & Asset Technician Manager (DIAM), you will lead a team of Inventory & Asset Management technicians responsible for inbound/outbound logistics tasks, inventory cycle audits, and Data Center regulatory compliance activities. You will guide your employees to effectively run warranty processes and data bearing device (DBD) destruction. This opportunity will allow you to model leadership principles, drive focus on accurately and efficiently completing Inventory and Asset Management (IAM) tasks, and work with stakeholders to manage escalations as they arise. Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DIAM, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and growth opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications. Our infrastructure is comprised of a large global portfolio of more than 200 Data Centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide. With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. This role is located either in one of the following locations - Atlanta, GA, Des Moines, Mount Pleasant, WI, or Chicago, IL. Relocation support will be provided, and successful candidates will need to relocate or reside within 50 miles of the office location. This role is for Fully Onsite work.
Locations
- Atlanta, GA, United States
- Des Moines, United States
- Mount Pleasant, WI, United States
- Chicago, IL, United States
Salary
59,900 - 123,600 USD / yearly
Estimated Salary Rangemedium confidence
77,600 - 135,100 USD / yearly
Source: San Francisco Bay area and New York City metropolitan area
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- warehouse/supply chainintermediate (logistics)
- inventory managementintermediate (logistics)
- team leadershipadvanced (management)
Required Qualifications
- High School Diploma (degree)
- warehouse/supply chain in an information technology (IT) environment, inventory management, retail, warehouse management, logistics, or a related field (experience, 3 years)
- leading a diverse team of inventory and asset personnel within a datacenter environment (experience, 2 years)
Preferred Qualifications
- warehouse/supply chain in an information technology (IT) environment, IT, and/or logistics, operating heavy-load movement equipment (e.g., forklift, pallet jacks, chassis lifts) for a large corporation (experience, 5 years)
- project management experience (experience, 1 years)
- American Production and Inventory Control Society (APICS)/Association for Supply Chain Management (ASCM), International Association of Information Technology Asset Managers (IAITAM), Inventory Control, OR equivalent (certification)
Responsibilities
- Managers deliver success through empowerment and accountability by modeling, coaching, and caring.
- Runs daily safety topic huddles. Manages and coordinates any escalated task risks and reported issues.
- Supports the planning, management, and communication of end-to-end project plans with applicable stakeholders and teams.
- Leads a team of technicians responsible for preparing and executing incoming/outgoing deliveries and documenting inbound/outbound packages.
- Ensures that all issues are documented, tracked, discussed, and resolved with internal and external stakeholders as well as suppliers.
- Leads a team of technicians responsible for providing support guidance to third-party personnel, including material movement, inventory cycle audits, and Data Center regulatory compliance.
- Drives the direction to make sure the expectations are met handling high level escalations. Empowers less experienced employees to effectively process Return Merchandise Authorization (RMA) warranties.
- Ensures all data bearing devices (DBDs) are destroyed. Ensures all data bearing devices leaving premises do not contain customer information.
- Provides thought leadership on established methodologies and monitors outcomes for the overseen region(s).
- Serves as subject matter expert and models compliance to less experienced team members.
Benefits
- healthcare: Industry leading healthcare
- education: Educational resources
- discounts: Discounts on products and services
- savings: Savings and investments
- leave: Maternity and paternity leave
- time away: Generous time away
- giving: Giving programs
- networking: Opportunities to network and connect
Travel Requirements
0-25 %
