Do you have a passion to work with customers on their most forward-looking AI initiatives? We are seeking someone interested in researching the impact of, and designing for experiences in solutions supported by AI? Then, come join us! The Industry Solutions Engineering (ISE) team is a global engineering organization that works directly with customers looking to leverage the latest technologies to address their toughest challenges. We work closely with our customers to jointly develop code for cloud-based solutions that can accelerate their organization. We work in collaboration with Microsoft product teams, partners, and open-source communities to empower our customers to do more with the cloud. We develop solutions side-by-side with our customers through collaborative innovation to solve their challenges. This work involves the development of broadly applicable, high-impact solution patterns and open-source software assets that contribute to the Microsoft platform. We are looking for an AI Product Designer with strong human factors, design research, and product design skills to join our expanding team. The ideal candidate not only knows how to inject the best design and research approaches into projects which ultimately result in digital experiences, but is also experienced in working with data to infer insights and to use those insights to inform design decisions. Our focus is on projects where AI is a significant part of the solution so comfortability in this space, and experience in responsible AI design is necessary. In addition to collaborating directly with customers, you will be working with our cadre of Microsoft Data Scientists, Program Managers, & Engineers to drive human-first outcomes. Our work on projects is often changing and ambiguous, so knowing how to work with flexibility is needed. You will need to have the business acumen to understand customer business problem spaces across the varied industries we work in and proactively undertake design research for the purpose of uncovering unstated needs that help define customer solutions. We value Design because we know it gives us a holistic view of how business goals, and human experiences are affected by interactions between data, algorithms, context, logic and interfaces. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Locations
Multiple Locations, Multiple Locations, United States, Multiple Locations, Multiple Locations, United States (Remote)
Salary
Salary not disclosed
Required Qualifications
Master's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 4+ years experience working in product or service design OR Bachelor's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 5+ years experience working in product or service design OR equivalent experience (e.g., demonstrated experience working in product or service design or using design thinking to solve problems). (degree)
3 years of industry experience using and designing for AI (degree)
US citizen (degree)
Master's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 4+ years experience working in product or service design OR Bachelor's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 5+ years experience working in product or service design OR equivalent experience (e.g., demonstrated experience working in product or service design or using design thinking to solve problems). (degree)
6+ years experience shipping products, services, or games and/or delivering to customers as a result of an end-to-end design process (degree)
Enjoy travel and are comfortable with travel up to 25% (degree)
Responsibilities
Facilitate stakeholders in design-led ideation and product specification
Deliver detailed designs and definitions for end to end experiences
Apply responsible AI principles in approaches and delivery of solutions
Design and conduct both qualitative and quantitative research to understand customer needs, discover pain points, and evaluate experiences
Produce impactful artifacts including visualisations of findings & insights which are visually rich and bring clarity to the space being studied
Represent the disciplines of Design and Design Research within technically oriented, multidisciplinary teams
Collaborate on shaping solutions through evidence-based research, using insights to inform holistic concepts