Sr. Business Program Manager

Microsoft

full-time

Posted: October 10, 2025

Number of Vacancies: 1

Job Description

Join us in shaping the future of learning at Microsoft. The Worldwide Learning (WWL) Sales Skilling team empowers our global salesforce with the skills and knowledge to succeed. We are seeking a Sr. Business Program Manager to oversee the content and channel discovery that supports the delivery of effective learning experiences to Microsoft Customer and Partner Solutions (MCAPS) learners. This role is a force multiplier for learning at scale. As the Content Discoverability Lead for MCAPS Academy, you’ll shape how learning content drives business outcomes by making it easier for the right people to find the right resources at the right time. You’ll lead the strategy behind our SharePoint experience, govern the content catalog and metadata, and optimize discoverability across platforms like Viva Learning. Your work will directly influence how teams engage with learning, how programs land across the field, and how content connects to performance. You’ll partner across data, tools, delivery, and communications to build systems that are intuitive, scalable, and aligned to business priorities. If you’re energized by solving complex problems and building the infrastructure that powers learning impact, this role is built for you.  Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Locations

  • Multiple Locations, Multiple Locations, United States, Multiple Locations, Multiple Locations, United States (Remote)

Salary

Salary not disclosed

Required Qualifications

  • Bachelor's Degree in Business, Operations, Computer Science, Communications, or related field AND 6+ years experience in program management, process management, or process improvement OR equivalent experience. (degree)
  • OR equivalent experience. (degree)
  • 4+ years in program, project, or operations management. (degree)
  • Technical acumen with enterprise systems such as SharePoint, Dataverse, Dynamics 365, Power Apps, or Salesforce. (degree)
  • Proficiency in Excel, Power BI, or similar tools for data analysis and reporting. (degree)
  • Experience managing complex programs with multiple stakeholders. (degree)
  • Communication skills with the ability to influence without authority. (degree)
  • 5 or more years of program management experience in technology-driven environments, ideally in learning and development, sales enablement, or marketing operations. (degree)
  • Experience with SharePoint, Dataverse, Microsoft Power Platform and Dynamics 365, including Power Automate and Power Apps. (degree)
  • Strategic mindset with a track record of process improvement and innovation. (degree)
  • Experience collaborating with external partners or support teams to align deliverables and integrate contributions into unified execution. (degree)
  • Resilience and growth mindset aligned with Microsoft’s values of model, coach, care, and inclusive collaboration. (degree)

Travel Requirements

0 days / week in-office - remote

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