Senior Strategic Account Executive - BFSI

Job Description

Locations

• Mumbai, Maharashtra, India, Mumbai, Maharashtra, India

Salary

Salary not disclosed

Required Qualifications

• 15+ years of building strategic business partnerships through selling or consulting with enterprise customers. Equally considered will be 15+ years of experience driving digital transformation from within the enterprise customer (degree)
• Bachelor’s degree or MBA preferred; or equivalent experience (degree)
• Experience in influence-without-authority (networking / orchestration with 50+ internal and external people) in global environments (degree)
• Demonstrated ability to understand how to run business and commercial models (including, but not limited to, portfolio management, P&L ownership, business planning) (degree)
• Embody "we-before-me" mindset (degree)
• An industry mastery of Financial services is required. (degree)

Responsibilities

• An opportunity to drive change with your customer to do business like never before in a new and transformational way
• A forum to co-create the art of the possible
• The chance to lead world-class, diverse teams of digital transformation advisors, engineers, architects, and delivery teams who all have a vested interest in the customer
• Industry Business Leader
• Transformation Leader
• Account Team Leader
• Manages the development and application of a multi-year customer account plan using proven methodologies. Ensures the plan supports a sustainable, long-term business portfolio.
• Leads strategies for the assigned account to drive high-volume sales and create new opportunities for Microsoft and partners. Aligns efforts with goals, budgets, and forecasts.
• Actively seeks feedback on customer needs, products, and features to design targeted strategies.
• Understands the customer’s business model to identify growth opportunities and shape the ecosystem using industry expertise.
• Influences internal and external stakeholders to drive change, improve Microsoft offerings, and adapt messaging for the account.
• Partners with key internal teams and external industry leaders to develop and promote tailored account plans that grow sales and partner impact.
• Collaborates across the organization and partners to influence the broader ecosystem.
• Expands a strategic network of decision makers and partners to ensure smooth execution of tasks and provide a complete account management experience.
• Orchestrates strategy execution for the account to deliver high-volume sales, increase revenue potential, and open new opportunities.
• Leads and coordinates a diverse team to execute plans, prioritize tasks, and ensure accountability for growth.
• Builds strong internal networks with industry experts to stay updated on trends, competitors (e.g., AWS, GCP, Salesforce), and customer priorities.
• Uses deep knowledge of Microsoft’s offerings—products, solutions, and strategies—to address customer needs effectively.
• Shares insights internally to strengthen team capabilities and influence customer business decisions.
• Drives competitive solutions and supports account growth through informed strategies.
• Develops a deep understanding of the customer’s business needs, priorities, and strategies.
• Anticipates future needs and provides insights to shape their business strategy.
• Educates customers on joint solutions and demonstrates long-term value using industry expertise.
• Guides internal teams on building deeper customer knowledge and aligning solutions with long-term goals.
• Strengthens stakeholder relationships and applies Microsoft sales strategies across multiple levels of the customer’s organization.
• Secures buy-in for execution and expands strategic relationships to create broader impact across the organization.
• Orchestrates high-impact solutions that enable digital transformation and deliver business value for customers.
• Develops strategies that highlight Microsoft’s innovative cloud offerings, grounded in industry trends and customer needs.
• Brings the broader ecosystem together with customers to explore ways to enhance their value proposition.
• Creates long-term strategies to build strong loyalty and reduce competitive risk.
• Anticipates issues, identifies root causes, removes blockers, and implements recovery plans to improve customer experience.
• Builds trust by providing timely insights, challenging customers when needed, and introducing innovative ideas aligned with their strategy.
• Leverages deep understanding of customer business to engage Microsoft decision makers and align with customer goals.
• Influences senior leaders and executives to increase Microsoft’s share of budget and tailor solutions to meet KPIs.
• Earns trusted advisor status with C-level decision makers by sharing innovative ideas and industry expertise.
• Mobilizes and mentors account teams and stakeholders to build strong partnerships.
• Applies best-in-class sales and communication strategies to meet business needs and uncover new opportunities.
• Builds new relationships to expand opportunities within the customer organization.
• Identifies and qualifies strategic, long-term opportunities within accounts.
• Creates partner ecosystems to drive new business and acts as a role model for opportunity generation.
• Develops compelling business cases and value propositions for Microsoft solutions.
• Creates specialized business plans and presentations to connect decision makers with broader Microsoft offerings.
• Communicates Microsoft’s and partners’ perspectives clearly to decision makers at all levels of the customer’s organization.
• Builds strong connections to influence purchase decisions and increase engagement, using tools like LinkedIn.
• Uses strategic, industry-focused insights to create long-term competitive advantage for the customer.
• Engages in high-level discussions to evolve the customer’s business model and solve complex problems with Microsoft capabilities.
• Drives initiatives that promote a holistic digital approach between Microsoft and the customer.

Travel Requirements

3 days / week in-office

Documents

• Document (url)