Principal PM Manager
Job Description
Are you passionate about shaping the future of productivity for millions of users? Join a collaborative and fast-paced team dedicated to keeping Word Core Product healthy, delivering continuous value, and infusing Word with Copilot and Agents to empower our customers in an AI-driven world. Our diverse team is committed to helping every person achieve their very best by supporting the whole person and driving innovation at scale.As a Principal PM Manager reporting to Word’s Head of Product, you will play a pivotal role in building an AI-forward Word product. You will drive product strategy and collaborate with engineering, research, and design. This opportunity will allow you to have broad positive impact by shaping the future of productivity and work alongside world-class AI experts.Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Locations
- Redmond, Washington, United States, Redmond, Washington, United States
- Mountain View, California, United States, Mountain View, California, United States
Salary
Salary not disclosed
Required Qualifications
- Bachelor's Degree AND 10+ years experience in product/service/program management or software development OR equivalent experience. (degree)
- OR equivalent experience. (degree)
- 3+ years people management experience. (degree)
- 3+ years of experience with AI technologies, platforms, or LLM science. (degree)
- Excellent collaboration, communication, and leadership skills in fast-paced environments. (degree)
- Proven track record in enterprise-scale product strategy, cross-org alignment, and customer engagement. (degree)
- Comfortable presenting to executive stakeholders and external customers. (degree)
- Ability to translate technical complexity into business outcomes for enterprise customers. (degree)
- Proven ability to deliver results for large-scale products with global reach. (degree)
- Skilled in organizational leadership, coaching, and building high-performing PM teams. (degree)
Preferred Qualifications
- Proven track record in enterprise-scale product strategy, cross-org alignment, and customer engagement. (degree)
- Comfortable presenting to executive stakeholders and external customers. (degree)
- Ability to translate technical complexity into business outcomes for enterprise customers. (degree)
- Proven ability to deliver results for large-scale products with global reach. (degree)
- Skilled in organizational leadership, coaching, and building high-performing PM teams. (degree)
Responsibilities
- Own and drive strategy for Word, ensuring the product delivers continuous value to hundreds of millions of customers worldwide.
- Lead the AI-driven cultural shift in product management.
- Collaborate closely with engineering, design, and research teams to shape product direction and deliver customer-centric solutions.
- Analyze customer feedback and market trends to inform product decisions and prioritize feature development.
- Lead competitive analysis and positioning for Word in the AI productivity space.
- Provide strategic direction for identifying long-term investment opportunities and ensure alignment with organizational goals. Weigh ROI vs. opportunity costs for investment areas and identify the best path forward.
- Guide teams to identify unmet customer needs and market opportunities using quantitative (telemetry, usage) and qualitative (feedback channels, interviews) methods.
- Embody our Culture and Values
Travel Requirements
3 days / week in-office
