Regional Data Center Business Execution Program Manager

Job Description

Locations

• Redmond, Washington, United States, Redmond, Washington, United States

Salary

Salary not disclosed

Required Qualifications

• High School Qualification or equivalent AND 3+ years experience supporting IT equipment or related technology or delivering server and network deployment projects in large-scale environmentsOR equivalent experience (degree)
• OR equivalent experience (degree)
• 3+ years equivalent experience providing business support in a 24x7x365 production environment. (degree)
• 3+ years of experience working with an understanding of Lean, Business Process Management Professional, Change Management (e.g., Prosci), Six Sigma, and/or Agile processes. (degree)
• 3+ years of experience working with data models/analytics and trend analysis. (degree)
• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. (degree)
• Bachelor's or Technical College Degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, Supply Chain Management or related field AND 12+ years experience in critical environment infrastructures (e.g., UPS, Generator, AHU), or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling) OR High School Qualification or equivalent AND 14+ years experience in critical environment infrastructures (e.g., UPS, Generator, AHU), or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling) OR equivalent experience. (degree)
• OR High School Qualification or equivalent AND 14+ years experience in critical environment infrastructures (e.g., UPS, Generator, AHU), or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling) (degree)
• OR equivalent experience. (degree)
• Applicable certifications: APICS/Inventory Control, CompTIA, Microsoft, Network Certifications, CCNA Certifications, ITIL v3 Foundation, Microsoft Operations Framework (MOF) Certifications. (degree)
• 6+ years of relevant finance, planning or analysis work experiences with analytical foundation. (degree)
• Knowledge or background supporting AI. (degree)
• Experience with PowerPoint, Excel, PBI and tools skills. (degree)
• Collaborative and inclusive when working with others. (degree)
• Prior experiences in driver-based cost analysis. (degree)
• Familiarity working at multiple altitudes, from strategic/high-level projects to detailed analysis and transactions. (degree)

Responsibilities

• Provide thought leadership and subject matter expertise related to the delivery of datacenter-centric services.
• Solving complex challenges between remote and onsite support personnel
• Assist in preparation of quarterly spend management review materials at datacenter site and regional level.
• Assist with tracking of datacenter Maintenance and Repair activities.
• Create and manage the end-to-end process for the planning and implementation of continuous improvement initiatives, automation and programs.
• Assist in managing organizational supplier contracts end to end (procurement engagement, cost/terms negotiations, contracting, change orders, scorecards, recurring business reviews, etc.)
• Support organizational financial management, budgeting, and forecasting.
• Evaluate cost savings opportunities and implement strategic projects to realize savings.
• Leverage local subject matter expert's knowledge, spread adoption of best practices, and expose best practices to the onsite datacenter field teams.
• Act on opportunities to increase agility, and contribute to workstreams to evolve processes, services, and solutions for Operations and Service Level Agreements for CO+I
• Coordinate closely between datacenter field operations teams and Global Business Operations to foster alignment and partnerships for business success.
• Ability to work independently in a remote workplace setting.
• Operational Planning & Project Management: Show structured thinking, planning, and the ability to execute by working through others, influencing without authority, and dealing with ambiguity
• Exceptional written and Interpersonal skills: Communicate effectively and concisely with stakeholders, senior managers, and leaders about our programs and objectives
• Customer/Stakeholder Focus: Gather stakeholder impressions of services and programs, integrating this feedback into decision making. Allocate and align resources to optimize the stakeholder and partner experience.
• Performance Goal and Standards Setting: Develop and communicate to realistic timelines via plans that consider potential obstacles and immediate + long-term consequences
• Understand datacenter business objectives: Critically review multiple plans and adjust as needed. Proactively communicate and address necessary trade-offs
• Process and Technology: Demonstrate a solid understanding of IT and CE environments including operational processes and industry best practices
• Flexibility and Adaptability: Regularly scan the environment to help anticipate changes that could affect key programs and projects. Effectively changes plans, goals, actions or priorities to respond to changing situations.
• Team Player: Ability to both contribute strategically to the team and support strategic decisions.

Travel Requirements

3 days / week in-office

Documents

• Document (url)