P2P Governance and Engagement Manager
Job Description
Are you passionate about being a part of a high performing global team that values collaboration, process excellence and innovation? Do you want to impact the Procure to Pay industry and the direction of Procure to Pay within Microsoft? The Procure to Pay team within Microsoft are experts in compliant and accurate payments to Microsoft Suppliers and Partners. We leverage digital technologies and data-driven insights to streamline payment processes and influence business decisions. As a P2P Engagement Manager with Ariba P2P functional expertise, you will lead end-to-end Procure-to-Pay operations, ensuring alignment with business requirements and driving process efficiency. Acting as the primary liaison between procurement, finance, and IT, you will manage requisitioning, purchase orders, invoicing, and supplier collaboration. Your role includes implementing system enhancements, optimizing workflows, and providing guidance and training to stakeholders on Ariba functionalities and best practices. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Locations
- Redmond, Washington, United States, Redmond, Washington, United States
Salary
Salary not disclosed
Required Qualifications
- Bachelor's Degree in Business, Operations, Finance, or related field AND 4+ years experience in program management, process management, or process improvement OR equivalent experience (degree)
- 3+ years of Ariba Procure to Pay (P2P) buying & invoicing experience (degree)
- 4+ years managing shared services in a global environment (degree)
- Willing and able to travel domestically and internationally as required to support business needs (degree)
- Process excellence experience in Shared Service Center/Outsourcing environment a large plus (degree)
- Solid strategic and tactical business skills (degree)
- Must be comfortable working with ambiguity and adept at using data to influence business decision making (degree)
- A demonstrated ability to communicate clearly and effectively with all levels within an organization (degree)
- Proven ability to establish trust quickly and create win-win situations (degree)
- Experience working with Microsoft Office, with advanced Excel Skills preferred. Solid knowledge of PowerPoint and the ability to prepare and deliver leadership presentations (degree)
- Ability to travel, both domestic and international (degree)
- Project management experience and demonstrated ability to implement change (degree)
Responsibilities
- Monitor adherence to procurement policies and compliance requirements within Ariba workflows.
- Stay updated on Ariba releases and recommend upgrades or new features.
- Own and maintain Detailed Process Documents (DTPs) for all Ariba related P2P processes, ensuring timely updates to reflect system changes, compliance requirements, and best practices.
- Implement controls to prevent errors and ensure audit readiness.
- Oversee day-to-day operations of Business Process Outsourcing (BPO) partners, ensuring SLAs/KPIs are met.
- Accountable for performing cost-benefit evaluations and developing project charters
- Analyze current P2P processes to identify inefficiencies and implement automation or simplification opportunities.
- Review Ariba related end-to-end process maps for buying, invoicing and payment workflows, ensuring clarity for all stakeholders.
- Ensure integration between Ariba and ERP systems (e.g., SAP) is functioning correctly.
- Demonstrates an understanding of mapping or how systems work and impact one another. Works with and leverages other teams (e.g., Supply Chain, Engineering, Sales) to ensure program processes are rigorous and executed efficiently. Develops processes around scope and scheduled changes for programs, and communicates it to stakeholders.
- Works with cross-functional (e.g., organizational, product, business) stakeholders (e.g., Engineering) to design compliant complex programs from initiation to delivery, with minimal coaching. Produces collateral (e.g., proposals, strategy walking deck, internal and external pitch content) to incorporate stakeholder needs and ensure the business objectives are met.
- Collaborate with procurement, finance, and suppliers to resolve issues related to requisitions, purchase orders, and invoices.
- Act as a subject matter expert for troubleshooting and process optimization.
- Generate and analyze P2P performance reports from Ariba to identify trends and improvement opportunities.
- Provide actionable insights to leadership for cost savings and efficiency.
- Collects and evaluates success criteria and performance metrics (e.g., Objectives and Key Results [OKRs] and Key Performance Indicators [KPIs]Continuous Improvement
- Support our internal business groups and payees with a Customer Obsessed service approach
Travel Requirements
3 days / week in-office
