Microsoft Advertising (MSA) empowers the largest advertisers around the world to reach their maximum potential through digital advertising solutions on the Microsoft Advertising platform. Microsoft’s global core products, including the Bing Search engine and the Microsoft Advertising Platform. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.We are seeking a Sales Excellence Manager who is passionate about combining strategic planning, analytical acumen, and tactical execution to maximize the effectiveness of our SMB Advertising Sales team.In this role, you will be a trusted advisor to members of the of Small & Medium Business (SMB) Sales Leadership team and will need to understand all aspects of their business, including the industry and competitive landscape in their verticals, the playbook for winning market and mindshare, and the resources needed to drive this plan. This role enables Sales with programs, tools, processes, and insights as a competitive differentiator and driver of growth. This opportunity will allow you to balance leading, doing, and influencing, in close partnership with a matrixed partner set. This is a unique position from which to drive thought-leadership, connection, and executional excellence to our key stakeholders. Sales Excellence Managers are adaptive, balance big-picture thinking with a keen eye for details, are energized by inclusive collaboration, and continually raise the bar with world-class operational excellence. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Starting January 26, 2026, Microsoft AI (MAI) employees who live within a 50-mile commute of a designated Microsoft office within the US, or a 25-mile commute of a non-US, country specific location are expected to work from the office at least four days per week. This expectation is subject to local law and may vary by jurisdiction
Locations
Seattle, Washington, United States, Seattle, Washington, United States
Chicago, Illinois, United States, Chicago, Illinois, United States
Boston, Massachusetts, United States, Boston, Massachusetts, United States
San Francisco, California, United States, San Francisco, California, United States
Seattle, Washington, United States, Seattle, Washington, United States
Atlanta, Georgia, United States, Atlanta, Georgia, United States
Mountain View, California, United States, Mountain View, California, United States
New York, New York, United States, New York, New York, United States
Salary
Salary not disclosed
Required Qualifications
4+ years experience in sales, sales operations/management, account management, program management, business development, marketing, consulting, or a related field or equivalent experience. (degree)
3+ years of experience using data to drive business outcomes or inform business decisions. (degree)
3+ years of experience managing relationships with stakeholders, clients, and/or customers. (degree)
Bachelor's Degree in a related field. (degree)
3+ years managing programs across a matrixed stakeholder set, including planning, managing timelines, tracking progress, and change management experience. (degree)
Solid understanding of the online advertising ecosystem. (degree)
8+ years’ experience with active participation in sales, sales operations/management, account management, program management, business development, marketing, consulting, or a related field or equivalent experience. (degree)
5+ years of experience using data to drive business outcomes or inform business decisions. (degree)
5+ years of experience managing relationships with stakeholders, clients, and/or customers (degree)
5+ years of experience with data-based storytelling that has impacted organizational strategy. (degree)
5+ years of experience in strategic business planning, including market analysis, resource modeling, and service level definition. (degree)
3+ years of experience developing incentive or performance acceleration programs with measurable uplift in key metrics. (degree)
Preferred Qualifications
Bachelor's Degree in a related field. (degree)
3+ years managing programs across a matrixed stakeholder set, including planning, managing timelines, tracking progress, and change management experience. (degree)
Solid understanding of the online advertising ecosystem. (degree)
8+ years’ experience with active participation in sales, sales operations/management, account management, program management, business development, marketing, consulting, or a related field or equivalent experience. (degree)
5+ years of experience using data to drive business outcomes or inform business decisions. (degree)
5+ years of experience managing relationships with stakeholders, clients, and/or customers (degree)
5+ years of experience with data-based storytelling that has impacted organizational strategy. (degree)
5+ years of experience in strategic business planning, including market analysis, resource modeling, and service level definition. (degree)
3+ years of experience developing incentive or performance acceleration programs with measurable uplift in key metrics. (degree)
Responsibilities
Business Partnership and EnablementDrives sales growth through business and portfolio planning. Analyzes the market outlook and leverages business insights that benchmark performance and makes suggestions on current and future actions based on key drivers, opportunities, and/or risks. Supports the integration, alignment, and execution of the actions defined in plans.
Drives sales growth through business and portfolio planning. Analyzes the market outlook and leverages business insights that benchmark performance and makes suggestions on current and future actions based on key drivers, opportunities, and/or risks. Supports the integration, alignment, and execution of the actions defined in plans.
Enables Sales Motion StrategyEnables sales teams to execute on strategies for opportunity management (e.g., up-sell, cross-sell, renewal, recapture). Contributes to operationalizing prioritized sales plans and industry solutions. Identifies opportunities to generate new business and accelerate the closing of existing opportunities.
Enables sales teams to execute on strategies for opportunity management (e.g., up-sell, cross-sell, renewal, recapture). Contributes to operationalizing prioritized sales plans and industry solutions. Identifies opportunities to generate new business and accelerate the closing of existing opportunities.
Sales Coaching for Growth and SuccessCoaches and builds relationships with sales team on executing key priorities. Engages sales managers to become more effective coaches to front-line sellers. Helps sales team achieve increased individual and team knowledge, sales capability, and collaborative selling efforts. Also contributes to optimizing sales team processes and utilization of sales tools and reporting.
Coaches and builds relationships with sales team on executing key priorities. Engages sales managers to become more effective coaches to front-line sellers. Helps sales team achieve increased individual and team knowledge, sales capability, and collaborative selling efforts. Also contributes to optimizing sales team processes and utilization of sales tools and reporting.
Leverages Insights & ReportingContributes to analytics on key revenue drivers (e.g., by vertical/product/geo). Leverages reporting and analytical capabilities to generate data-based insights and enable visibility into revenue and forecast for sellers, sales managers, leaders, and partners.
Contributes to analytics on key revenue drivers (e.g., by vertical/product/geo). Leverages reporting and analytical capabilities to generate data-based insights and enable visibility into revenue and forecast for sellers, sales managers, leaders, and partners.
Driving Sales Process DisciplineInstills process discipline, consistency, adherence to standards and excellence in execution, and shares best practices within their team. Holds sales managers accountable for account plan quality, completeness, and pipeline health.
Instills process discipline, consistency, adherence to standards and excellence in execution, and shares best practices within their team. Holds sales managers accountable for account plan quality, completeness, and pipeline health.
Extending Executive CapacityRepresents as an internal advocate and an extension of Sales leadership. Advises on and contributes to various aspects of business management (e.g., employee engagement, resource allocation, change management, building high-performing teams) in collaboration with leadership and cross-functional teams.
Represents as an internal advocate and an extension of Sales leadership. Advises on and contributes to various aspects of business management (e.g., employee engagement, resource allocation, change management, building high-performing teams) in collaboration with leadership and cross-functional teams.
Program ManagementLeads and/or participates in the design, build, launch and run of global strategic programs.
Leads and/or participates in the design, build, launch and run of global strategic programs.
Embody and promote Microsoft’s culture and values.