Cloud Solution Architect – AI Business Applications (Copilot)

Microsoft

full-time

Posted: October 8, 2025

Number of Vacancies: 1

Job Description

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. We are looking for a Cloud Solution Architect – AI Business Applications (Copilot) who is passionate about driving our customers’ AI transformation journey with Copilot Chat, Agents, and M365 Copilot. This is a customer-facing role that serves as a strategic trusted advisor and technical subject matter expert, accelerating AI adoption and change management by creating business value and ROI.  Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Locations

  • Multiple Locations, Multiple Locations, United States, Multiple Locations, Multiple Locations, United States (Remote)
  • Charlotte, North Carolina, United States, Charlotte, North Carolina, United States (Remote)
  • Charleston, South Carolina, United States, Charleston, South Carolina, United States (Remote)
  • Baton Rouge, Louisiana, United States, Baton Rouge, Louisiana, United States (Remote)
  • Orlando, Florida, United States, Orlando, Florida, United States (Remote)
  • Birmingham, Alabama, United States, Birmingham, Alabama, United States (Remote)
  • Phoenix, Arizona, United States, Phoenix, Arizona, United States (Remote)
  • Boulder, Colorado, United States, Boulder, Colorado, United States (Remote)
  • Denver, Colorado, United States, Denver, Colorado, United States (Remote)
  • Mountain View, California, United States, Mountain View, California, United States (Remote)
  • Fargo, North Dakota, United States, Fargo, North Dakota, United States (Remote)

Salary

Salary not disclosed

Required Qualifications

  • Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts or related field AND 2+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consultingOR equivalent experience (degree)
  • OR equivalent experience (degree)
  • 2+ years experience working in a customer-facing role (e.g., internal and/or external). (degree)
  • 2+ years experience working on technical projects. (degree)
  • Microsoft is unable to sponsor a work visa for this role due to the nature of the role’s job duties. (degree)
  • Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 5+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 3+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consultingOR equivalent experience.Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications). (degree)
  • OR equivalent experience. (degree)
  • Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications). (degree)

Travel Requirements

0 days / week in-office - remote

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