Cloud Solution Architect - Cloud & AI Infra
Job Description
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.The Global Customer Success (GCS) Chief Architect Office is the intersection of customer obsession and cross-solution technical expertise. We support Microsoft Customer and Partner Sales (MCAPS) with technical leadership through strategic programs, initiatives, and forums; engage directly with field, customers, and partners to drive Consumption & Usage, and enhance technical intensity across Microsoft by applying our collective expertise and learnings. In the Global Customer Success Chief Architect's Office, we are looking for people with a passion for delivering customer success working with Microsoft partners. As a Cloud Solution Architect - Cloud & AI Infra focused on driving adoption of Citrix solutions on Microsoft Platform, you will work with our partner, Cloud Software Group/Citrix and our customers to enable them to achieve business outcomes, based on their investments in Microsoft technology. Leveraging your deep technical subject matter expertise on Citrix solutions and Microsoft Azure Infra and W365, and AI services, you will lead technical discussions with partners and customers to drive value from these investments, including identifying resolutions to issues blocking customer success projects and accelerating consumption. You will collaborate with your immediate and extended team of Cloud Solution Architect (CSAs) and Customer Success Account Managers (CSAMs) to drive customer and partner success. This opportunity will allow you to accelerate your career growth, honing your technical and leadership skills, and deepening your cloud expertise. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Locations
- Multiple Locations, Multiple Locations, United States, Multiple Locations, Multiple Locations, United States (Remote)
Salary
Salary not disclosed
Required Qualifications
- Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience. (degree)
- One or more of the Citrix certifications below or equivalent:o Citrix Certified Professional or Expert certification in Virtualization (CCP-V or CCE-V)o Citrix Virtual Apps and Desktops Service on Citrix Cloud Certification (CC-VAD-CC)o Citrix Virtual Apps and Desktops Service Integration with Microsoft Azure Certification (CC-VAD-MA)AND One of the following:o Microsoft Certified: Azure Virtual Desktop Specialtyo Exam AZ-140: Configuring and Operating Microsoft Azure Virtual Desktopo AZ-305: Designing Microsoft Azure Infrastructure Solutions (degree)
- 2+ years of experience on Azure Advanced Migration AND Practical experience with one or more of the following: migration of WS/SQL servers to Azure, Azure Virtual Desktop, Citrix Virtual Apps and Desktops, Citrix DaaS, Azure security and hybrid management tools. (degree)
- Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience. (degree)
- 4+ years experience working in a customer-facing role (e.g., internal and/or external). (degree)
- 4+ years experience working on technical projects. (degree)
- Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications). (degree)
- Deep understanding of digital transformation business drivers, cloud platforms, emerging computing trends and data warehouse trends. (degree)
- Prior consultative/complex technical sales experience, architecture, design, implementation, and/or support of highly distributed applications and databases. (degree)
Travel Requirements
0 days / week in-office - remote
