Performs program landscape research and analysis. Identifies and scopes opportunities to develop new programs and improve current ones impacting Microsoft. Acts as a subject matter expert to drive the defining and tracking of success criteria and performance metrics. Sets best practices to define and executes on a landing and communication plan, such as the target audience(s) and communication strategy. Acts as a subject matter expert to evangelize crucial programs to stakeholders, partners, and customers to gain buy in. Oversees a portfolio of projects, including the project plan, timelines, milestones, financial management, performance metrics, and/or resource needs for crucial programs. Acts as subject matter expert to drive others to understand mapping or how systems work and impact one another. Provides deep expertise to conduct cost-benefit analyses to examine performance to value drivers. Provides subject matter expertise to collect and evaluates success criteria and performance metrics. Utilizes direction and strategy from leadership to advocate and influence sponsorship regarding business area of expertise in order to create and execute plans that shift current priorities to new organizational initiatives and objectives, and influences others to change behavior accordingly.
Bachelor's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement OR equivalent experience. (degree)
Master's Degree in Business, Operations, Finance, or related field AND 12+ years experience in program management, process management, or process improvement OR Bachelor's Degree in Business, Operations, Finance, or related field AND 15+ years experience in program management, process management, or process improvement OR equivalent experience. (degree)