Principal Product Designer
Job Description
If you’re passionate about technology, have a knack for creative ideas, and lead with a growth mindset, we want to hear from you. The Shopping Design Team within MAI Design & Research is dedicated to reimagining the future of online commerce. We craft seamless, delightful shopping experiences across Bing, Edge, Copilot, and emerging platforms, empowering millions of customers to discover, compare, and buy with confidence. Our diverse team works collaboratively to create products and ideas that empower us to move fast to build seamless and delightful experiences for billions of customers worldwide. Join us! We are seeking a Principal Product Designer with strong consumer product design experience to help us with the next wave of web experiences. For this role we’re looking for a leader with both strong design skills and strategic thinking; you should have superb visual and interaction design skills and be comfortable with ambiguity involved in inventing v1 experiences. You will influence teams with concepts, prototypes, and evangelize new customer experiences as well as help evolve our design system, working across teams to bring design coherence to our framework and create beautiful, inclusive, and accessible experiences that customers love.
Locations
- Redmond, Washington, United States, Redmond, Washington, United States
Salary
Salary not disclosed
Required Qualifications
- Master's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 6+ years experience working in product or service design OR Bachelor's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 8+ years experience working in product or service design OR equivalent experience (e.g., demonstrated experience working in product or service design or using design thinking to solve problems). (degree)
- OR Bachelor's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 8+ years experience working in product or service design (degree)
- OR equivalent experience (e.g., demonstrated experience working in product or service design or using design thinking to solve problems). (degree)
- 8+ years designing digital product experiences, with a portfolio of e-commerce, retail, or shopping experiences with excellence in branding and visuals (degree)
- Demonstrated sense of interaction design attuned to the fundamentals of user experience, including accessibility and inclusive design (degree)
- Prototyping experience is super nice to have! (degree)
- Experience in consumer AI Design (degree)
- High craft/Visual Design skills needed (degree)
- Proven ability to deliver high-impact design work in fast-paced, ambiguous environments (degree)
- Excellent communication and presentation / storytelling skills, with the ability to energize teams and advocate for your ideas (degree)
- Experience working cross-functionally with other Design teams, engineering, UX Research, PMs and other stakeholders (degree)
- Experience designing in Figma (degree)
- Resume must include a link to design portfolio. Please remember to include the password if needed. (degree)
Responsibilities
- Lead the end-to-end design of new shopping features and experiences, from early concept through launch and iteration. Shape the product vision for shopping journeys—search, product discovery, checkout, and post-purchase—by leveraging customer insights, competitive analysis, and experimentation. Champion design excellence, ensuring every touchpoint is intuitive, inclusive, and visually compelling.
- Lead design within cross-functional squads—collaborating with product managers, engineers, researchers, and more—to deliver cohesive shopping experiences.
- Facilitate design reviews, workshops, and critiques that foster alignment and elevate the quality of our work.
- Mentor designers and contribute to the growth of our design culture.
- Understand the behaviors, motivations, and needs of our customers to develop relevant and impactful experiences
- Contribute to strategic product planning via experience roadmaps
- Map and optimize complex shopping flows, addressing pain points in product search, personalization, and checkout. Develop creative solutions for multi-platform experiences (web, mobile, Edge, Copilot) and experiment with generative AI to personalize and streamline the customer journey.
- Identify new opportunities and generate innovative ideas to improve our processes, products, and culture, influencing design direction and research methodologies
- Lead design on highly visible products or set of design initiatives with notable risk and complexity
- Leverage AI tools and methodologies to accelerate design workflows, generate insights, and prototype innovative and immersive shopping experiences.
Travel Requirements
4 days / week in-office
