Site Transition Program Manager
Job Description
Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. At its core, datacenter availability isn't just a metric, but a promise of continuity. It is imperative to identify availability improvements & opportunities across Microsoft datacenters. This goal will continually allow our operational cloud to scale in a safe, secure, and reliable manner for our customers. The Site Transition Program Manager (STP) will support a strategic program within Microsoft’s Core Datacenter Services, designed to build the foundation for consistent operations, so that new sites and teams don’t have to invent processes from scratch, they’re handed a ready-made playbook to enable them to achieve Day 1 Operational Readiness. This role is open for one of the following locations -Redmond, WA, Phoenix, AZ, Atlanta, GA, Virginia , VA, Des Moines, IA, Mount Pleasant, WI, or Chicago, IL. This role is for fully remote work.
Locations
- Multiple Locations, Multiple Locations, United States, Multiple Locations, Multiple Locations, United States (Remote)
Salary
Salary not disclosed
Required Qualifications
- 5+ years technical engineering experience. (degree)
- Doctorate Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 2+ years technical engineering experienceOR Master's Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 4+ years technical engineering experienceOR Bachelor's Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 5+ years technical engineering experience OR 12+ years relevant technical engineering experience. (degree)
- OR Master's Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 4+ years technical engineering experience (degree)
- OR Bachelor's Degree in Mechanical Engineering, Materials Engineering, Reliability Engineering, Electrical Engineering, or related field AND 5+ years technical engineering experience (degree)
- OR 12+ years relevant technical engineering experience. (degree)
- Experience transitioning over from construction to Data Center Operations. Ability to manage cross functional coordination, understanding both construction and operational requirements. (degree)
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. (degree)
- Citizenship & Citizenship Verification: This position requires verification of U.S. citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customer and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport, or other approved documents, or verified US government Clearance. (degree)
- Extensive experience working in critical environments. (degree)
- Proficiency in datacenter or critical environment’s mechanical, electrical and control systems. (degree)
- Understanding of datacenter uptime methodologies or equivalent mission critical facilities. (degree)
- Experience in datacenter design with a focus on operational design principles. (degree)
- Proven ability in technical writing and maintaining clear, accurate documentation. (degree)
- Experience delivering end-to-end programs at a global or regional level. (degree)
- Experience eliciting and translating cross-functional stakeholder requirements into actionable program deliverables. (degree)
- Effective communication skills with the ability to influence cross-functional teams and leaders to drive program outcomes. (degree)
- Ability to operate within ambiguous environment and create clarity. (degree)
- Effective analytical and organizational skills. (degree)
Preferred Qualifications
- Extensive experience working in critical environments. (degree)
- Proficiency in datacenter or critical environment’s mechanical, electrical and control systems. (degree)
- Understanding of datacenter uptime methodologies or equivalent mission critical facilities. (degree)
- Experience in datacenter design with a focus on operational design principles. (degree)
- Proven ability in technical writing and maintaining clear, accurate documentation. (degree)
- Experience delivering end-to-end programs at a global or regional level. (degree)
- Experience eliciting and translating cross-functional stakeholder requirements into actionable program deliverables. (degree)
- Effective communication skills with the ability to influence cross-functional teams and leaders to drive program outcomes. (degree)
- Ability to operate within ambiguous environment and create clarity. (degree)
- Effective analytical and organizational skills. (degree)
Responsibilities
- Align with Microsoft’s culture, objectives and Datacenter Operational policies and standards.
- Deliver an effective, new site transition and onboarding program to achieve site & operational readiness.
- Manage programs associated with operational readiness.
- Obtain a clear understanding of Microsoft’s day-to-day operation, management and maintenance expectations for all critical plant, equipment, controls, and processes including (but not limited to), operating procedures, standards, change management and Drills.
- Develop and continuously improve documentation to support global site transitions.
- Elicit and translate cross-functional stakeholder requirements into actionable program deliverables.
- Evolve operational excellence with key focus areas of risk management, uptime availability and safety.
- Drive global governance by establishing and enforcing consistent standards, processes, and controls across regions.
- Establish methodologies and metrics to validate program compliance and measure performance.
- Build strong working relationships and engagement with our Engineering, Procurement & Construction (EPC) teams, key partners and Landlords.
- Establish operational representation through design, build, commissioning and turnover project phases, as required.
- Create an environment to promote learning and innovation opportunities.
Travel Requirements
0 days / week in-office - remote
