Description

Hybrid:

This role is categorized as hybrid. This means the successful candidate is expected to report to Warren, MI three times per week or other frequency dictated by the business. 

Relocation:

This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.

About the Role

The Aftersales Engineering organization is responsible for ensuring service deliverable readiness for every GM vehicle globally. This team supports the efficient and effective execution of Aftersales Engineering work within their respective function.

Responsibilities

• Develop, coordinate, and release service parts in accordance with service criteria.

• Communicate and advocate for technical requirements related to serviceability, including subsystem and component‑level specifications.

• Develop and maintain subsystem service plans for service part release across assigned programs.

• Investigate, root‑cause, and drive the resolution of service issues.

• Build and maintain effective cross‑functional relationships with:

  • Call Centers

  • Service Parts Information

  • Supplier Quality

  • Purchasing

  • Supply Chain Management

  • Brand Quality

  • Material Engineering

  • Product Engineering

  • Global Regional Teams

• Resolve engineering issues related to service parts through daily collaboration with multi‑functional, global teams.

Required Qualifications

• Bachelor’s degree in Engineering.

• 2+ years of experience in a related engineering field.

• Technical knowledge of serviceability and/or component design, with interest in developing specialized expertise.

• Knowledge of the vehicle development process, change management, and immersive or virtual engineering systems.

• Proficiency with Microsoft Office applications.

• Ability to work efficiently and collaboratively across functions to solve problems and deliver results.

• Active participation in engineering teams and forums, including raising concerns and contributing feasible solutions.

• Strong interpersonal and communication skills to work effectively with business partners.

• Demonstrated accountability for upholding GM’s core behaviors.

Preferred Qualifications

• Experience with automotive service parts (wholesale or retail).

• Background in manufacturing or vehicle engineering.

• Working knowledge of automotive service practices and procedures.

• Understanding of vehicle systems.

• GM dealership or field experience.

• Hands‑on experience with automotive diagnosis and repair.

• Strong oral and written communication skills.

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP NOW OR IN THE FUTURE. THIS INCLUDES DIRECT COMPANY SPONSORSHIP, ENTRY OF GM AS THE IMMIGRATION EMPLOYER OF RECORD ON A GOVERNMENT FORM, AND ANY WORK AUTHORIZATION REQUIRING A WRITTEN SUBMISSION OR OTHER IMMIGRATION SUPPORT FROM THE COMPANY (e.g., H-1B, OPT, STEM OPT, CPT

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc.)

This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}.

This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us 

We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Total Rewards | Benefits Overview

From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources. 

Non-Discrimination and Equal Employment Opportunities (U.S.)

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. 

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.

Accommodations

General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us Careers.Accommodations@GM.com or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.