Clinic Regional Business Manager

The Opportunity

• This is a remote position

• Qualified candidates must currently live in the Mid-Atlantic Region, Richmond, VA, Norfolk, VA area, Washington DC / DMV metro area, Charlotte or Raleigh Durham, NC.

Diagnostic testing is a compass, providing information that helps in the prevention, diagnosis and treatment of a range of health conditions.

Abbott Rapid Diagnostics is part of Abbott’s Diagnostics family of businesses, bringing together exceptional teams of experts and industry leading technologies to support diagnostic testing which provides important information for the treatment and management of diseases and other conditions.

The position of Regional Business Manager serves our Toxicology business unit principally located in our Kansas City, MO office. The role will expand the eScreen Occupational Health Network through new contract agreements with clinic partners. The Regional Business Manager will also be responsible for territory sales, productivity and growth of each eScreen occupational health clinic in regard to drug testing and employee screening business. The individual hired will use telemarketing skills, field demonstrations and onsite presentations to sign new clinic partners and manage existing clinic partners, according to assigned department and territory goals.

The Regional Business Manager will also develop and maintain strong relationships with existing occupational health clinic customer accounts for the purpose of marketing and selling products and services, introducing new eScreen products, and providing demonstrations to new and existing local clinics at their request. They will be responsible for educating the clinic staff on the successful integration of the eScreen product into the clinic environment.  Additionally, this role is responsible for onsite marketing activities, clinic product utilization and ongoing product sales. 

What You’ll Work On

• Conduct phone and onsite sales presentations to prospective clinics

• Perform customer follow-up calls, visits, and administrative support to increase growth, revenue, and utilization of eScreen products

• Ensures clinics are providing outstanding service to eScreen national customers

• Execute goal and objective strategies as established by leadership

• Coordinate and perform marketing training sessions, including the eScreen system and product demonstrations for clinics’ sales and marketing team

• Troubleshoot problems with clinics and facilitate resolution with appropriate staff to eliminate barriers to marketing eScreen products and services

• Coordinate all necessary marketing materials and support provided to a clinic customer and their local market customers

• Introduce sales and marketing campaigns as it relates to new sales and product upgrades for clinics

• Perform onsite training and technical installation of hardware and software when needed by support departments

• Consistently monitor clinic revenue and utilization reports within the territory

• Articulate territory details regarding clinic productivity (Ex: Which are growing and which are declining and why)

• Use customer relationships to promote additional products and services to influence clinic/client volume growth over prior year

• Work closely with the training team to ensure clinic trainings are completed

• Scoreboard each clinic in territory to track growth and focus portfolio selling strategy

• Complete all department administrative procedures, attend department meetings, and oversee all scheduled trainings and paperwork

• Maintain 50% travel schedule when necessary

Required Qualifications

• 3-5 years or more of professional experience required; or equivalent combination of education and experience

• Experience leading client presentations via multiple formats

• Skills in the foundations of sales, negotiation and persuasive selling

• Able to sit long hours when necessary

• Able to use a PC and phone for long hours when necessary

• Able to keep early and late working hours when necessary

• Ability to work 50% travel schedule when necessary

Preferred Qualifications

• Associate’s degree

• Experience with selling a portfolio of products and services in a drug testing, Occupational Health or a related industry

• Knowledge of Abbott Workplace products and software applications

• Experience in account management and/or training

• A technology-minded person with a comfort level using Microsoft office applications; creating and maintaining Excel spreadsheets; using digital conference applications (WebEx, Skype); using CRMs; and other similar platforms to track projects and document details

Knowledge

• Drives for sales goals and results

• High level of attention to detail

• Focused on Teamwork

• Strong communication and organizational skills

• Takes Initiative

• Time-management skills

• Ability to work fast with shifting priorities

The base pay for this position is $78,000.00 – $156,000.00. In specific locations, the pay range may vary from the range posted.