Primary Function / Primary Goals / Objectives:

Abbott’s Inside Sales position provides quality service and products to Abbott customers. Inside sales sells to and/or provides services to workplace point of care customers.   Inside sales representatives work as a collaborative partner with field sales force to drive business. Strong relationships with customers are built by providing service, support and education on the products in alignment with sales and marketing strategies and direction.

Major Responsibilities:

Responsible for selling Abbott’s POCT products to workplace customers.  The inside sales representative exhibits expertise in understanding workplace customer drug testing needs and educating customers about the products and services that Abbott offers to support their testing needs. 

Demonstrate the ability to address each customer's unique needs, while providing them with the proper information and appropriate solution based on the customer's specific needs and interests.

Sells products ethically and in accordance with the company’s sales process and agreed marketing strategy.

Makes compelling and persuasive sales calls to designated customers resulting in sales of products and maintains accurate records of the conversations and answers to probing questions.

Maximizes revenue and market share of products in territory and achieves/exceeds sales targets.

Accountability

The inside sales representative is accountable for a specific number of sales calls daily (20-25 calls per day) and email follow up as needed as well as ensuring that the representative positively influences the product decisions of the customers as well as customer satisfaction. 

Qualifications

• 1-3 years of experience

• Strong business acumen

• Sales Ability

• Excellent customer relationship building skills.

• Strong communication, presentation, persuasiveness and active listening skills.

• Must be able to work in a team environment and open to coaching and mentoring from others.

• Initiative and strong planning and time management skills.

• Proficiency in computer skills and use of sales databases.

• Proficiency in English language verbal and written

• Enthusiasm and passion are a must!