WHAT YOU’LL DO  

• Build and manage a high-performing team working on CRM’s mobile software applications on Android and iOS platforms.
• Lead a team of engineers working on requirements, architecture, design, coding, unit testing, integration testing, verification, validation, deployment, maintenance and field support of CRM’s mobile software.
• Demonstrate technical proficiency in mobile software platforms - native and cross-platform and technologies (OS/API versions, App Stores, Xcode, Firebase, Xamarin/MAUI) and in one or more technologies including cloud services, connectivity, network and transport services (Bluetooth, WiFi, Cellular, TCP/IP, TLS, HTTP), data security (AES encryption, certificate management), software design and coding concepts, and mobile automation testing.
•  Apply software design patterns during mobile software development and use architectural patterns such as MVVM, MVC etc. for app development.
• Lead planning and execution of product roadmap, technology adoption, process improvements and customer satisfaction initiatives in coordination with the broader mobile software organization. Demonstrate strong and clear accountability for execution and delivery to market. 
• Provide guidance, mentoring and performance management of engineers in the team.
• Plan and coordinate resources and skills to enable productivity and growth of team members.
• Build and grow the team by identifying appropriate skills and roles, and hiring, nurturing and retaining the right talent.
• Participate actively in meetings involving team management and senior leadership in the US as well as in program core teams, quality initiatives and local activities and initiatives.
• Plan budget on a quarterly basis with guidance from the leadership of Mobile Software Engineering team in the US and Site Leadership in India and manage expenses for the team.
• Understand product requirements and user needs, architecture and workflows – be a driver in developing strategy and roadmap to meet future needs and scalability. 
• Coordinate with various stakeholders in India and the US to ensure that the work is getting done when it needs to be and with the quality and consistency we strive to deliver to our patients.
• Demonstrate ability to effectively manage the development of medical device software in a regulated environment by following strict design controls procedures (e.g., IEC62304).
• Demonstrate familiarity with Agile principles and development environment, including the management of a continuous integration and continuous deployment (CI/CD) pipeline to ensure quick and timely deliveries to internal and external stakeholders.
• Drive operational efficiencies and continuous improvements to development and test processes through investment in data-driven development and validation, automation, and performance modeling.
• Demonstrate proactiveness in identifying risks or concerns, providing inputs on corrective or mitigation actions with team and organization leadership.
• Demonstrate a good understanding of and adhere to internal and industry-level best practices for mobile software development and deployment and quality.
• Demonstrate strong and transparent communication skills and judgment in day-to-day tasks and clear-headed decision-making to ensure trust and credibility.
• Support all corporate and department-level initiatives as identified by management and in support of Quality Management Systems (QMS), Environmental Management Systems (EMS) and other regulatory requirements.

EDUCATION AND EXPERIENCE YOU’LL BRING  

Required  

• Bachelor’s degree in Computer Science or a related engineering field or an equivalent combination of education and work experience.
• 10 or more years of relevant industry experience. 6 or more years of management experience working with multinational organizations and teams. 4 or more years of experience with management of mobile software application engineering from concept to delivery of mobile applications on Android and/or iOS.
• 4 or more years or experience managing Agile processes, including scrum teams, continuous integration and deployment pipelines, developing and managing test strategies, etc. 
• Knowledge of industry best-practices in architecture and design, test management tools, cybersecurity and performance.
• Technical proficiency with digital connectivity, storage and security solutions such as Cloud (Azure, AWS, Google Cloud Platform), HTTPS, TLS, Bluetooth Low Energy (BLE), SQL, Postgres, AES encryption, OAuth, etc.
• Experience and/or familiarity with native Android and iOS platforms, and/or cross-functional mobile software platforms such as Xamarin/MAUI or React Native.
• Familiarity with Model View ViewModel (MVVM) architecture, and proficient in C#, Java, Swift, Kotlin or C++.
• Familiarity with mobile application deployment processes and mechanisms for internal and external use, namely TestFlight, App Center, Firebase, Google Play Store, iOS app store, etc.
• Strong decision-making and risk analysis skills.
• Experience working with cross-functional teams such as Program Management, Business/Marketing, and Quality to deliver on project commitments.
• Strong leadership skills, including the ability to set goals and provide positive and constructive feedback respectfully to build positive relationships and improve business results.
• Excellent oral and written communication skills with the ability to communicate clearly to upper management and other stakeholders in different functions at various levels.
• Strong organizational, planning, and follow-up skills and ability to hold self and others accountable.
• Ability to work effectively a fast-paced changing environment.
• Ability to travel approximately 10%​.  

Preferred   

• Master’s Degree in Computer Science, or a related engineering field or an equivalent combination of education and work experience.
• ​4 or more years of experience in healthcare (e.g., medical device) software development and/or other highly regulated industry.
• Hands on experience with software development in a regulated environment​.