Department: Online-to-offline (OTO) familiar with B2B2C

Report to: Senior Accountant

Contract: Under third-party

Working location: 182 Le Dai Hanh, Phu Tho ward, HCMC

Full payment for probation and insurance

ROLES & RESPONSIBILITIES

a. Reconcile orders with received payments

• Check order data and verify the cash flow from the platform to the agency (Byte), and from Byte to CLPs - (Channel Logistics Partner) according to monthly settlement cycles.

• Review order status (e.g., exclude canceled orders).

• Map the aligned price with CLPs, the amount Byte receives from the platform, and any supported surcharges (if any) to reconcile the cash flow: Byte received vs Byte paid to CLPs.

• List the number of returned/failed orders to account for related costs.

• In cases where third-party partners are involved (e.g., Viettel Post, Grab), assign a PIC to track cash flow/settlement with those parties.

b. Create payment orders and supporting documents.

• Submit payment data for each CLP so Byte can process the payment orders.

• Update CLPs to confirm the final settlement amount; in case of delays, inform CLPs to keep them aware.

• Closely follow up with the agency to ensure the settlement cycle is completed on schedule.

c. Spending tracking vs Budget

• Track the budget monthly and based on PO progress.

d. Tax update + CLP consultancy

• Update tax policies on e-commerce/online sales if there are any changes.

• Advise on the most suitable process for the CLP business model.

• Support Byte with process documentation related to tax matters, e.g., tax exemption agreements (signed between Byte and CLPs).

e. Onboarding CLPs Contract/ Q&A

• Review Standard contract for any adjustment + Followed up with CLP Contract to be signed together with Fulfilment team + Sales team.

f. Advise on scaling orders vs cashflow mapping on CLP Portal tech solution

• Propose optimization or automation of existing processes and systems to streamline the reconciliation/payment workflow for 50–100 CLPs, in collaboration with the Tech and Fulfilment teams.

g. Gift control Supervisor

• Advise + Supervise Gift reconciliation on CLPs portal or documents to scale Gift automation reconciled.

h. Operation Cost Optimization

• Suggest on how Op cost can be saved while scaling.

i. Payment Follow up

• Schedule payment btw Byte vs 3A vs CLPs and remind stakeholders.

j. Budget plan with Internal Finance: Budgeting, raise PO.

k. Collaborate w internal CFS: Explain to CFS when policy and payment flow needed to be evolved towards automation, Prepare evidence. Align between CFS vs Byte Accountant vs CLPs.

l. Tech Reconcile Automation: Advise Tech + internal Op to develop payment reconciled automatically to scale with CLPs nationwide on CLP Portal instead of maintain traditional manual reconciliation.