Senior Project Manager - ECommerce Lead, Internal Agency

Working at Abbott

Our nutrition business develops science-based nutrition products for people of all ages, from helping babies and children grow to keeping adult bodies strong and active. Millions of people around the world count on our leading brands – including Similac®, PediaSure®, Pedialyte®, Ensure®, and Glucerna® – to help them get the nutrients they need to live their healthiest lives.

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with a high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This position works out of our Columbus, OH location in the Nutrition Division.

The Sr. Project Manager, Ecommerce Lead, reports to the Head of Marketing Systems within Abbott Nutrition’s Internal Agency, Creative + Digital Services (CDS). This individual will focus on eCommerce projects that cover both technology and business process from concept through completion.  This individual must be comfortable working with external vendors and be able to guide teams in the syndication of digital marketing product content across all Abbott Nutrition categories to feature and protect our brands and products within the retail eCommerce environment.  This role will partner with our Abbott brand and sales teams to evaluate and implement technology solutions that support ratings & reviews and where-to-buy syndication for all our Abbott Nutrition brands. They will serve as an expert for acquisition, entry, syndication, and automation of online content for retail channels with a specific focus on continual process improvement and automation to ensure best-in-class delivery.

This position will partner with key stakeholders across Abbott Nutrition business units to understand the business needs, customer insights, competitive landscape and define online strategies and solutions to achieve business objectives. This individual will work proactively to enable Abbott to continuously improve existing website experiences and processes with the goal of driving the businesses forward.

WHAT YOU’LL DO

• Manage projects for setup of new retailers and content providers
• Develop and update templates driving current best approaches for content delivery and format
• Identify process issues and recommend improvements to team members and management
• Act as a key point of contact and subject matter expert for eCommerce content and retailer-specific syndication
• Lead automation projects to reduce manual product content updates and audits
• Monitor and update product feeds and with key stakeholders such as Information Technology and Brand Teams for Product Content, Ratings & Reviews, Buy Now/Where To Buy

• Research emerging technologies and assess their viability to solve business problems/provide strategic and competitive advantage
• Work with business leads to define and manage business process and technology roadmaps in support of long-term divisional strategies.
• Manage change: Implement new ideas effectively within the Abbott culture. Influence decisions and change management through collaboration.
• Responsible for coordinating efforts of cross-functional departments to develop, review, finalize and update content for online retailers
• Adhere to project timelines and follow-up with functional expert team members to ensure timely completion of tasks
• Work directly with functional brand liaison(s) to resolve issues that impact the addition of new products and discontinuation of products on online retailers
• Provide support on projects and special assignments with cross-functional teams

Required Qualifications

Required

• BS / BA in Marketing, Technology, Business, or related degree required 
• 5+ years eCommerce/online retail support experience
• Expertise in Microsoft Office Suite: advanced Excel/spreadsheets, Powerpoint, and project management tools required

Preferred

• In-depth knowledge and experience in project and process management.
• In-depth knowledge and experience of business processes, tools, and methodologies.
• Effective at leading and managing both individuals and small teams
• Ability to work with ambiguity.
• Self-motivated, driven individual who is comfortable working in a large, matrixed, fast-paced environment.
• Strong technical aptitude—this person is very comfortable regularly learning new software tools and applications with ease and quickly gains expertise
• Solutions oriented: must have ability to get work done regardless of roadblocks.  This may require direct conversations with multiple internal and external stakeholders (e.g., retailer contacts)
• Experience in developing training materials and system documentation
• Ability to communicate effectively and to solicit feedback
• Experience with systems and related product content publishing tools such as Salsify preferred

MISC:

• This is an on-site role - not a remote role.
• There is no relocation provided for this role.

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:  www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

The base pay for this position is $86,700.00 – $173,300.00. In specific locations, the pay range may vary from the range posted.