Email Specialist
AbbVie
Email Specialist
Job Description
We’re seeking a Digital Lab Email Specialist to join our Consumer CRM Digital Lab team. In this role, you’ll be responsible for building and authoring email content for Consumer marketing teams, supporting brands across Immunology, Neuroscience, Oncology, Aesthetics, and Eye Care.This is a hybrid position and requires the ability to commute to our Mettawa, IL office at least 3 days per week.Responsibilities include:Create and modify email content in the Knak platform by leveraging existing emails, assembling emails using modular components, or incorporating assets provided by external agenciesShare best practices with key partners: project managers, marketers, and creative agenciesPartner with the appropriate creative agency when any design files need updatingRoute emails that have been created through the Material Review Process to gain approval before handoff to the Marketing Automation team. This includes serving as Project originator for review process and functional testing in a highly regulated environmentProof and QC all email projects thoroughly and with meticulous attention to detailMaintain email inventory (templates, modules, and assets such as images and iconography)Identify and recommend enhancements to tools, templates, and content creation processes to inform the email capability roadmapLeverage dynamic capability in Knak and collaboration with Marketing Automation to personalize messaging and differentiate content for audience segmentsEscalate email content tool platform issues to the Email Product OwnerTroubleshoot and provide advisory assistance on email projects as directed. This could include assisting an external agency or a team-member.Augment email creative elements and media using design tools such as Photoshop, Figma, SnagIt etc.Key AbbVie Leadership Competencies:Positive “all for one” approach to team deliverables and priorities.Executes with minimal guidance, takes initiativeBuilds strong relationships to enable higher performance.Learns, fast, grasps the “essence” and can change course quickly where indicated.Raises the bar and is never satisfied with the status quo, always seeks to innovateCreates a learning environment and is open to suggestions.Embraces the ideas of others, nurtures innovation and manages innovation to reality.
Locations
- Mettawa, IL
Salary
82,500 - 157,500 USD / yearly
Estimated Salary Rangemedium confidence
70,000 - 95,000 USD / yearly
Source: AI estimated from job description
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Knak platformintermediate
- Email content creation and modificationintermediate
- Material Review Process in regulated environmentintermediate
- Quality control and proofreadingintermediate
- Email inventory managementintermediate
- Dynamic content personalizationintermediate
- Troubleshooting email projectsintermediate
- Design tools: Photoshop, Figma, SnagItintermediate
- Collaboration with agencies and teamsintermediate
- Innovation and process improvementintermediate
Required Qualifications
- Ability to commute to Mettawa, IL office at least 3 days per week (experience)
- Positive “all for one” approach to team deliverables and priorities (experience)
- Executes with minimal guidance, takes initiative (experience)
- Builds strong relationships to enable higher performance (experience)
- Learns fast, grasps the “essence” and can change course quickly where indicated (experience)
- Raises the bar and is never satisfied with the status quo, always seeks to innovate (experience)
- Creates a learning environment and is open to suggestions (experience)
- Embraces the ideas of others, nurtures innovation and manages innovation to reality (experience)
Responsibilities
- Create and modify email content in the Knak platform by leveraging existing emails, assembling emails using modular components, or incorporating assets provided by external agencies
- Share best practices with key partners: project managers, marketers, and creative agencies
- Partner with the appropriate creative agency when any design files need updating
- Route emails that have been created through the Material Review Process to gain approval before handoff to the Marketing Automation team. This includes serving as Project originator for review process and functional testing in a highly regulated environment
- Proof and QC all email projects thoroughly and with meticulous attention to detail
- Maintain email inventory (templates, modules, and assets such as images and iconography)
- Identify and recommend enhancements to tools, templates, and content creation processes to inform the email capability roadmap
- Leverage dynamic capability in Knak and collaboration with Marketing Automation to personalize messaging and differentiate content for audience segments
- Escalate email content tool platform issues to the Email Product Owner
- Troubleshoot and provide advisory assistance on email projects as directed. This could include assisting an external agency or a team-member
- Augment email creative elements and media using design tools such as Photoshop, Figma, SnagIt etc
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Email Specialist
AbbVie
Email Specialist
Job Description
We’re seeking a Digital Lab Email Specialist to join our Consumer CRM Digital Lab team. In this role, you’ll be responsible for building and authoring email content for Consumer marketing teams, supporting brands across Immunology, Neuroscience, Oncology, Aesthetics, and Eye Care.This is a hybrid position and requires the ability to commute to our Mettawa, IL office at least 3 days per week.Responsibilities include:Create and modify email content in the Knak platform by leveraging existing emails, assembling emails using modular components, or incorporating assets provided by external agenciesShare best practices with key partners: project managers, marketers, and creative agenciesPartner with the appropriate creative agency when any design files need updatingRoute emails that have been created through the Material Review Process to gain approval before handoff to the Marketing Automation team. This includes serving as Project originator for review process and functional testing in a highly regulated environmentProof and QC all email projects thoroughly and with meticulous attention to detailMaintain email inventory (templates, modules, and assets such as images and iconography)Identify and recommend enhancements to tools, templates, and content creation processes to inform the email capability roadmapLeverage dynamic capability in Knak and collaboration with Marketing Automation to personalize messaging and differentiate content for audience segmentsEscalate email content tool platform issues to the Email Product OwnerTroubleshoot and provide advisory assistance on email projects as directed. This could include assisting an external agency or a team-member.Augment email creative elements and media using design tools such as Photoshop, Figma, SnagIt etc.Key AbbVie Leadership Competencies:Positive “all for one” approach to team deliverables and priorities.Executes with minimal guidance, takes initiativeBuilds strong relationships to enable higher performance.Learns, fast, grasps the “essence” and can change course quickly where indicated.Raises the bar and is never satisfied with the status quo, always seeks to innovateCreates a learning environment and is open to suggestions.Embraces the ideas of others, nurtures innovation and manages innovation to reality.
Locations
- Mettawa, IL
Salary
82,500 - 157,500 USD / yearly
Estimated Salary Rangemedium confidence
70,000 - 95,000 USD / yearly
Source: AI estimated from job description
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Knak platformintermediate
- Email content creation and modificationintermediate
- Material Review Process in regulated environmentintermediate
- Quality control and proofreadingintermediate
- Email inventory managementintermediate
- Dynamic content personalizationintermediate
- Troubleshooting email projectsintermediate
- Design tools: Photoshop, Figma, SnagItintermediate
- Collaboration with agencies and teamsintermediate
- Innovation and process improvementintermediate
Required Qualifications
- Ability to commute to Mettawa, IL office at least 3 days per week (experience)
- Positive “all for one” approach to team deliverables and priorities (experience)
- Executes with minimal guidance, takes initiative (experience)
- Builds strong relationships to enable higher performance (experience)
- Learns fast, grasps the “essence” and can change course quickly where indicated (experience)
- Raises the bar and is never satisfied with the status quo, always seeks to innovate (experience)
- Creates a learning environment and is open to suggestions (experience)
- Embraces the ideas of others, nurtures innovation and manages innovation to reality (experience)
Responsibilities
- Create and modify email content in the Knak platform by leveraging existing emails, assembling emails using modular components, or incorporating assets provided by external agencies
- Share best practices with key partners: project managers, marketers, and creative agencies
- Partner with the appropriate creative agency when any design files need updating
- Route emails that have been created through the Material Review Process to gain approval before handoff to the Marketing Automation team. This includes serving as Project originator for review process and functional testing in a highly regulated environment
- Proof and QC all email projects thoroughly and with meticulous attention to detail
- Maintain email inventory (templates, modules, and assets such as images and iconography)
- Identify and recommend enhancements to tools, templates, and content creation processes to inform the email capability roadmap
- Leverage dynamic capability in Knak and collaboration with Marketing Automation to personalize messaging and differentiate content for audience segments
- Escalate email content tool platform issues to the Email Product Owner
- Troubleshoot and provide advisory assistance on email projects as directed. This could include assisting an external agency or a team-member
- Augment email creative elements and media using design tools such as Photoshop, Figma, SnagIt etc
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