Infra Tech Support Practitioner
Accenture
Infra Tech Support Practitioner
Job Description
Project Role : Infra Tech Support Practitioner
Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills : Infrastructure Service Management
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Infra Tech Support Practitioner, you will engage in the ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve addressing technical issues, providing solutions for both remote and onsite environments, and ensuring that configured services operate smoothly across various platforms. You will work within a defined operating model and processes, focusing on hardware and software support while implementing technology at the operating system level across all server and network areas. Your role will also include basic and intermediate level troubleshooting, ensuring that systems remain operational and efficient. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Facilitate training sessions for junior team members to enhance their technical skills. - Monitor system performance and proactively address potential issues before they escalate. Professional & Technical Skills: - Must To Have Skills: Proficiency in Infrastructure Service Management. - Strong understanding of server and network management principles. - Experience with troubleshooting hardware and software issues. - Familiarity with operating system-level implementations across various platforms. - Ability to work collaboratively in a team-oriented environment. Additional Information: - The candidate should have minimum 5 years of experience in Infrastructure Service Management. - This position is based at our Noida office. - A 15 years full time education is required.
Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills : Infrastructure Service Management
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Infra Tech Support Practitioner, you will engage in the ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve addressing technical issues, providing solutions for both remote and onsite environments, and ensuring that configured services operate smoothly across various platforms. You will work within a defined operating model and processes, focusing on hardware and software support while implementing technology at the operating system level across all server and network areas. Your role will also include basic and intermediate level troubleshooting, ensuring that systems remain operational and efficient. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Facilitate training sessions for junior team members to enhance their technical skills. - Monitor system performance and proactively address potential issues before they escalate. Professional & Technical Skills: - Must To Have Skills: Proficiency in Infrastructure Service Management. - Strong understanding of server and network management principles. - Experience with troubleshooting hardware and software issues. - Familiarity with operating system-level implementations across various platforms. - Ability to work collaboratively in a team-oriented environment. Additional Information: - The candidate should have minimum 5 years of experience in Infrastructure Service Management. - This position is based at our Noida office. - A 15 years full time education is required.
Locations
- Noida, India
Salary
Estimated Salary Rangemedium confidence
2,500,000 - 4,200,000 INR / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Proficiency in Infrastructure Service Managementintermediate
- Strong understanding of server and network management principlesintermediate
- Experience with troubleshooting hardware and software issuesintermediate
- Familiarity with operating system-level implementations across various platformsintermediate
- Ability to work collaboratively in a team-oriented environmentintermediate
Required Qualifications
- Minimum 5 year(s) of experience in Infrastructure Service Management (experience)
- 15 years full time education (experience)
Responsibilities
- Expected to be an SME
- Collaborate and manage the team to perform
- Responsible for team decisions
- Engage with multiple teams and contribute on key decisions
- Provide solutions to problems for their immediate team and across multiple teams
- Facilitate training sessions for junior team members to enhance their technical skills
- Monitor system performance and proactively address potential issues before they escalate
Tags & Categories
Infra Tech Support Practitioner
Accenture
Infra Tech Support Practitioner
Job Description
Project Role : Infra Tech Support Practitioner
Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills : Infrastructure Service Management
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Infra Tech Support Practitioner, you will engage in the ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve addressing technical issues, providing solutions for both remote and onsite environments, and ensuring that configured services operate smoothly across various platforms. You will work within a defined operating model and processes, focusing on hardware and software support while implementing technology at the operating system level across all server and network areas. Your role will also include basic and intermediate level troubleshooting, ensuring that systems remain operational and efficient. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Facilitate training sessions for junior team members to enhance their technical skills. - Monitor system performance and proactively address potential issues before they escalate. Professional & Technical Skills: - Must To Have Skills: Proficiency in Infrastructure Service Management. - Strong understanding of server and network management principles. - Experience with troubleshooting hardware and software issues. - Familiarity with operating system-level implementations across various platforms. - Ability to work collaboratively in a team-oriented environment. Additional Information: - The candidate should have minimum 5 years of experience in Infrastructure Service Management. - This position is based at our Noida office. - A 15 years full time education is required.
Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.
Must have skills : Infrastructure Service Management
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Infra Tech Support Practitioner, you will engage in the ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve addressing technical issues, providing solutions for both remote and onsite environments, and ensuring that configured services operate smoothly across various platforms. You will work within a defined operating model and processes, focusing on hardware and software support while implementing technology at the operating system level across all server and network areas. Your role will also include basic and intermediate level troubleshooting, ensuring that systems remain operational and efficient. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Facilitate training sessions for junior team members to enhance their technical skills. - Monitor system performance and proactively address potential issues before they escalate. Professional & Technical Skills: - Must To Have Skills: Proficiency in Infrastructure Service Management. - Strong understanding of server and network management principles. - Experience with troubleshooting hardware and software issues. - Familiarity with operating system-level implementations across various platforms. - Ability to work collaboratively in a team-oriented environment. Additional Information: - The candidate should have minimum 5 years of experience in Infrastructure Service Management. - This position is based at our Noida office. - A 15 years full time education is required.
Locations
- Noida, India
Salary
Estimated Salary Rangemedium confidence
2,500,000 - 4,200,000 INR / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Proficiency in Infrastructure Service Managementintermediate
- Strong understanding of server and network management principlesintermediate
- Experience with troubleshooting hardware and software issuesintermediate
- Familiarity with operating system-level implementations across various platformsintermediate
- Ability to work collaboratively in a team-oriented environmentintermediate
Required Qualifications
- Minimum 5 year(s) of experience in Infrastructure Service Management (experience)
- 15 years full time education (experience)
Responsibilities
- Expected to be an SME
- Collaborate and manage the team to perform
- Responsible for team decisions
- Engage with multiple teams and contribute on key decisions
- Provide solutions to problems for their immediate team and across multiple teams
- Facilitate training sessions for junior team members to enhance their technical skills
- Monitor system performance and proactively address potential issues before they escalate
Tags & Categories