Skill required: Group Core Benefits - Group Disability Insurance
Designation: Insurance Operations Associate
Qualifications:Any Graduation
Years of Experience:1 to 3 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment. The benefits of having a strong core include injury prevention, reduction of back pain, improved lifting mechanics, balance, stability, and posture, as well as improved athletic performance. Group disability coverage is tied to employment. If change or loss of job, the coverage is not portable. The cost of group coverage can also change from year to year. It is a sort of insurance that pays out if a policyholder is unable to work and earn an income due to a disability.
What are we looking for? •Adaptable and flexible •Ability to perform under pressure •Problem-solving skills •Ability to work well in a team •Prioritization of workload Tower: Group Insurance Level 1: Employee Benefit Level 2: Eligibility Must have/ minimum requirement • 2+ years of experience in– Group Insurance. • Knowledge of MS Office Tools and good computer knowledge. Roles & Responsibilities: • Basic understanding of Insurance Business • Managing policy/record endorsements, cancellations and Reinstatements. • Follow up with clients on approvals and related documents. • Manage service-related requests and resolution within the turnaround time. • Process requests based on various rules (Subjective and Objective Judgement Involved). • Should handle client inquiries and emails. • Accurately enter and update customer information and application details into the system. • Maintain positive and proactive communication in delivery of assigned request for customers • Support the team by processing various tasks in the policy. • Timely maintenance of various work trackers. • Experience in working on policies as per instructions provided by UW • Taking active participation in process improvements and automation. • Ensure Quality Control standards that have been set are adhered to. • Excellent organizational skills with ability to identify and prioritize high value transactions. • Excellent organiza
Roles and Responsibilities: •In this role you are required to solve routine problems, largely through precedent and referral to general guidelines • Your expected interactions are within your own team and direct supervisor • You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments • The decisions that you make would impact your own work • You will be an individual contributor as a part of a team, with a predetermined, focused scope of work • Please note that this role may require you to work in rotational shifts •• Excellent organizational skills with ability to identify and prioritize high value transactions. • Completing assigned responsibilities and projects within timelines apart from managing daily BAU. Skillset: • Graduate in any stream. • Open to flexible shifts based on business requirements. • Good verbal & written communication skills