Description

The Cluster Assistant Sales Manager plays a key supporting role within the Sales & Marketing team by assisting in daily operations, managing communications and arrangements between the resort and business partners, and ensuring all sales-related activities are aligned with the resort’s commercial strategy. A vital part of this role includes hosting travel agents, tour operators, and partners during site visits, sharing in-depth product knowledge, and ensuring their experience reflects the resort’s high standards.

ABOUT THE ROLE:

• Assist in the execution of the resort’s sales strategy to achieve revenue goals and market share.
• Develop and maintain strong relationships with key sales partners including travel agents, tour operators, DMCs, and luxury travel planners.
• Identify and develop partnership through proactive research, networking, and prospecting activities.
• Monitor competitor activity and market trends to provide insights and assist the Sales Manager/Director in implementing marketing initiatives and campaigns accordingly.
• Conduct proactive sales calls, site inspections, and presentations to existing and potential clients.
• Prepare proposals, quotations, and contracts, ensuring timely follow-ups.
• Submit regular and special sales reports, market analysis as requested by the Director of Sales & Marketing.
• Manage a healthy sales pipeline and consistently work toward meeting or exceeding sales targets.
• Act as the primary point of contact for sales clients, ensuring excellent service and communication.
• Collaborate with internal departments to ensure a seamless guest experience.
• Represent the resort at travel trade shows, exhibitions, and industry networking events.
• Represent the resort in a professional manner to promote its image and reputation.
• Maintain accurate records of client interactions and sales activities in the system.
• Translate marketing materials, contracts, and communication as needed into Russian.

WHY WORK FOR ACCOR:

• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accor’s learning programs.
• Opportunity to grow within your property and across the world!
• Ability to contribute to local community and make a difference through our Sustainability programs

Qualifications

YOUR SKILLS & EXPERIENCES:

• Minimum 2 years of experience in sales, preferably in the luxury hospitality sector.
• Proficient in English and Russian (written and verbal).
• Strong knowledge of the Russia & CIS market.
• Effective time management and organizational abilities.
• Excellent communication, negotiation, and presentation skills, with a confident and professional demeanor.
• Strong time management, organizational skills, and attention to detail.
• Self-motivated, target-driven, with a positive attitude and results-oriented mindset.
• Familiarity with social media platforms relevant to the target market, particularly Telegram and Instagram, is an advantage.
• Strong multicultural awareness and ability to work with people from diverse cultures and able to work independently and collaboratively.
• Willingness to travel and work flexible hours, including weekends and holidays when required.
• Familiarity with the Maldives market and high-end resort operations is an advantage.

Additional Info

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.