Global Escalations Group Manager Americas

Adobe

full-time

Posted: September 5, 2025

Number of Vacancies: 1

Job Description

Join our team as a Global Escalations Group Manager at Adobe, where you will lead teams to resolve critical customer issues and enhance support processes. If you have a passion for leadership and a strong background in digital experience solutions, we want to hear from you! Our Company. Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional di... Our Company. Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional... Lead teams de-escalating Adobe's enterprise customers, improve issue management, build relationships with key leaders. Key to this role are strong leadership, communication, interpersonal, and Emotion...

Locations

  • Lehi, Utah, United States of America
  • San Jose, California, United States of America

Salary

Salary not disclosed

Estimated Salary Rangemedium confidence

140,000 - 200,000 USD / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • strong leadership and management skillsintermediate
  • excellent communication and interpersonal skillsintermediate
  • high emotional intelligenceintermediate
  • proficient in digital experience solutionsintermediate
  • creative problem-solving abilitiesintermediate
  • ability to manage distributed teamsintermediate
  • data analysis and insight sharingintermediate
  • stakeholder relationship buildingintermediate
  • mentoring and training skillsintermediate
  • understanding of customer needsintermediate
  • ability to communicate technical issuesintermediate
  • cross-functional team collaborationintermediate

Responsibilities

  • Lead teams de-escalating Adobe's enterprise customers
  • improve issue management
  • build relationships with key leaders

Target Your Resume for "Global Escalations Group Manager Americas"

Get personalized recommendations to optimize your resume specifically for Global Escalations Group Manager Americas. Our AI analyzes job requirements and tailors your resume to maximize your chances.

Keyword optimization
Skills matching
Experience alignment

Check Your ATS Score for "Global Escalations Group Manager Americas"

Find out how well your resume matches this job's requirements. Our Applicant Tracking System (ATS) analyzer scores your resume based on keywords, skills, and format compatibility.

Instant analysis
Detailed feedback
Improvement tips

Application Instructions

https://adobe.wd5.myworkdayjobs.com/external_experienced/job/Lehi/Global-Escalations-Group-Manager-Americas_R157549/apply

Tags & Categories

SalesSales