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Global Escalations Group Manager Americas

Adobe

Customer Support and Service Jobs

Global Escalations Group Manager Americas

full-timePosted: Sep 5, 2025

Job Description

Join our team as a Global Escalations Group Manager at Adobe, where you will lead teams to resolve critical customer issues and enhance support processes. If you have a passion for leadership and a strong background in digital experience solutions, we want to hear from you! Our Company. Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional di... Our Company. Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional... Lead teams de-escalating Adobe's enterprise customers, improve issue management, build relationships with key leaders. Key to this role are strong leadership, communication, interpersonal, and Emotion...

Locations

  • Lehi, Utah, United States of America
  • San Jose, California, United States of America

Salary

Estimated Salary Rangemedium confidence

140,000 - 200,000 USD / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • strong leadership and management skillsintermediate
  • excellent communication and interpersonal skillsintermediate
  • high emotional intelligenceintermediate
  • proficient in digital experience solutionsintermediate
  • creative problem-solving abilitiesintermediate
  • ability to manage distributed teamsintermediate
  • data analysis and insight sharingintermediate
  • stakeholder relationship buildingintermediate
  • mentoring and training skillsintermediate
  • understanding of customer needsintermediate
  • ability to communicate technical issuesintermediate
  • cross-functional team collaborationintermediate

Responsibilities

  • Lead teams de-escalating Adobe's enterprise customers
  • improve issue management
  • build relationships with key leaders

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Adobe logo

Global Escalations Group Manager Americas

Adobe

Customer Support and Service Jobs

Global Escalations Group Manager Americas

full-timePosted: Sep 5, 2025

Job Description

Join our team as a Global Escalations Group Manager at Adobe, where you will lead teams to resolve critical customer issues and enhance support processes. If you have a passion for leadership and a strong background in digital experience solutions, we want to hear from you! Our Company. Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional di... Our Company. Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional... Lead teams de-escalating Adobe's enterprise customers, improve issue management, build relationships with key leaders. Key to this role are strong leadership, communication, interpersonal, and Emotion...

Locations

  • Lehi, Utah, United States of America
  • San Jose, California, United States of America

Salary

Estimated Salary Rangemedium confidence

140,000 - 200,000 USD / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • strong leadership and management skillsintermediate
  • excellent communication and interpersonal skillsintermediate
  • high emotional intelligenceintermediate
  • proficient in digital experience solutionsintermediate
  • creative problem-solving abilitiesintermediate
  • ability to manage distributed teamsintermediate
  • data analysis and insight sharingintermediate
  • stakeholder relationship buildingintermediate
  • mentoring and training skillsintermediate
  • understanding of customer needsintermediate
  • ability to communicate technical issuesintermediate
  • cross-functional team collaborationintermediate

Responsibilities

  • Lead teams de-escalating Adobe's enterprise customers
  • improve issue management
  • build relationships with key leaders

Target Your Resume for "Global Escalations Group Manager Americas" , Adobe

Get personalized recommendations to optimize your resume specifically for Global Escalations Group Manager Americas. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "Global Escalations Group Manager Americas" , Adobe

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

SalesSales

Answer 10 quick questions to check your fit for Global Escalations Group Manager Americas @ Adobe.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.