Main operational  activity 

• Initiate, prepare, launch and monitor retrofit solutions in accordance with program/customer targets (time, cost, and quality). 

• Understand the technical solution and take the lead of the deployment (responsible on behalf of Customer Services Program) 

• Contribute & challenge program retrofit & mitigation strategy and support development of technical solution 

• Translates the program & retrofit requirements (target cost per aircraft, embodiment rate, policy etc.) into inputs to other departments, including the “Supply chain manager retrofit” 

• Provide all required inputs to “Supply Chain manager retrofit” to enable supply chain industrialisation of retrofit with kits or complex retrofits. 

• Contribute to negotiation for supplier capacity & cost alignment with PMR/PCR/PES, material reservation and missing parts management 

• Define & steer all inputs from engineering, procurement, suppliers, supply chain, program to ensure global retrofit strategy in accordance with retrofit objectives (time, cost, quality) and the retrofit embodiment until final fleet completion 

• Drumbeat the internal organization to ensure contractual commitments, customer satisfaction, cost and revenue targets. 

Influence retrofit strategy considering inputs from “Supply Chain Manager Retrofit”

(ie limitations on inventory, volume, supply chain capacities, sales etc.)

Follow-up and monitoring of each individual project ensuring OTQC delivery of material 

(parts, tooling, kits & equipment) of each project until completion of each MSN

• Collaborate with “Supply Chain Manager Retrofit” for customer order priorities on any retrofit with kits

• Ensure supply chain solution on retrofit or mitigation in accordance with customer constraints & opportunities and steer the retrofit embodiment until final fleet completion

• Support the airline/program for any industrial queries on a retrofit or Airbus parts mitigation

Requirements - our ideal candidate will have:

• Customer-focused mindset

• Strong team spirit, open and ability to communicate and work fully remotely with team based on different locations and out of hierarchical mindset (trust-based setup)

• Team management experience 

• Experience in escalating issue resolution, team building, training and team support.

• Good communication skills, rigor, conscientious

• Demonstrated ability to organize and coordinate multiple tasks, build strong cross functional relationships and communicate effectively with all levels of the organization,

• Proven ability to work in a team and independently​ 

• Problem Solving mindset / Dynamic / Proactive

• Excel & Google Suite tools knowledge

• Languages: English - capacity to interact daily with native English speakers.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Benefits - what’s in it for you:

• The chance to work in a multicultural environment.

• The opportunity to grow your skills and capabilities thanks to our Airbus learning offer (digital solutions, classroom sessions, certified training....) and career opportunities across the globe. 

• A hybrid working model, allowing you to combine onsite and offsite work. 

• A modern office well connected to public transportation.

• A motivated and fun crew to grow and build and shape the GBS together.

• An intense and exciting onboarding experience.

• Work in a balanced environment: Beyond the many benefits offered to its employees, joining Airbus is also the guarantee of a respectable work-life balance. At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.