Airwallex: Associate, Issuing Risk Operations - San Francisco, CA

Are you a proactive and detail-oriented professional with a passion for risk management in the fast-paced world of fintech? Airwallex is seeking an Associate, Issuing Risk Operations to join our dynamic team in San Francisco. In this role, you will be a critical driver of our global risk control framework, responsible for resolving complex cases, shaping risk strategies, and leveraging AI to optimize fraud detection.

Role Overview

As an Associate, Issuing Risk Operations, you will be at the forefront of Airwallex's efforts to mitigate risk and prevent fraud in our card payment systems. You will handle end-to-end case ownership, taking accountability for resolving critical issues with precision. Your role involves contributing to the design and refinement of issuing risk rules, ensuring our strategies stay ahead of emerging fraud patterns. A key aspect of this position is identifying and implementing ways to leverage AI tools and automated workflows to enhance fraud detection and improve operational efficiency. Your contributions will directly impact our ability to provide secure and seamless payment experiences for our customers worldwide.

A Day in the Life

• Start your day by reviewing and prioritizing complex card payment risk cases and escalations.
• Collaborate with cross-functional teams, including engineering, product, and customer support, to gather necessary information and resolve issues.
• Analyze data and trends to identify potential fraud patterns and vulnerabilities.
• Contribute to the design and implementation of new risk rules and strategies.
• Work with AI tools and automated workflows to improve fraud detection accuracy and efficiency.
• Participate in stakeholder meetings to provide updates on risk management activities and findings.
• Document your findings and recommendations, ensuring compliance with regulatory requirements.
• Continuously seek opportunities to improve processes and enhance the overall risk management framework.

Why San Francisco?

San Francisco is a global hub for technology and innovation, making it an ideal location for Airwallex to operate and thrive. Being based in San Francisco places you at the heart of the fintech industry, with access to a vast network of talent, resources, and opportunities. The city's vibrant culture and diverse community foster creativity and collaboration, creating an environment where you can excel in your career. San Francisco also offers a high quality of life, with access to world-class amenities, outdoor activities, and cultural attractions.

Career Path

At Airwallex, we are committed to providing opportunities for career growth and development. As an Associate, Issuing Risk Operations, you can advance to roles such as Senior Associate, Risk Manager, or Team Lead. We also offer opportunities to specialize in areas such as AI-driven risk management or global fraud strategy. Your career path at Airwallex will be tailored to your interests and goals, with support from mentors and managers who are invested in your success.

Salary & Benefits

Airwallex offers a competitive salary and benefits package for the Associate, Issuing Risk Operations role. The salary range for this position in San Francisco is estimated to be $90,000 to $140,000 per year, depending on experience and qualifications. In addition to salary, we provide comprehensive health insurance, paid time off, retirement plan options, employee stock options, wellness programs, and commuting benefits. We are committed to providing a supportive and rewarding work environment where you can thrive both personally and professionally.

Airwallex Culture

Airwallex is a company built on innovation, collaboration, and a commitment to excellence. Our culture is one where everyone is encouraged to bring their best ideas to the table and work together to solve complex problems. We value diversity and inclusion, creating an environment where everyone feels welcome and respected. We are also passionate about giving back to the community, with opportunities to participate in volunteer activities and charitable initiatives.

How to Apply

If you are a proactive and detail-oriented professional with a passion for risk management, we encourage you to apply for the Associate, Issuing Risk Operations role at Airwallex. To apply, please submit your resume and cover letter through our online application portal. Be sure to highlight your experience in risk operations, fraud detection, and AI-driven solutions. We look forward to reviewing your application and learning more about your qualifications.

FAQ

1. What is Airwallex?
   Airwallex is a global fintech company that provides a unified payments and financial platform for businesses of all sizes.
2. What does the Issuing Risk Operations team do?
   The Issuing Risk Operations team is responsible for mitigating risk and preventing fraud in Airwallex's card payment systems.
3. What are the key responsibilities of an Associate, Issuing Risk Operations?
   The key responsibilities include resolving complex cases, shaping risk strategies, and leveraging AI to optimize fraud detection.
4. What qualifications are required for this role?
   The required qualifications include experience in risk operations, fraud detection, and AI-driven solutions.
5. What is the salary range for this role?
   The estimated salary range for this role in San Francisco is $90,000 to $140,000 per year.
6. What benefits does Airwallex offer?
   Airwallex offers comprehensive health insurance, paid time off, retirement plan options, employee stock options, wellness programs, and commuting benefits.
7. What is the work environment like at Airwallex?
   Airwallex has a collaborative and supportive work environment where everyone is encouraged to bring their best ideas to the table.
8. What opportunities are there for career growth at Airwallex?
   Airwallex offers opportunities to advance to roles such as Senior Associate, Risk Manager, or Team Lead.
9. How do I apply for this role?
   To apply, please submit your resume and cover letter through our online application portal.
10. What is Airwallex's approach to using AI in Risk Operations?
    Airwallex believes AI and automation are essential partners in scaling risk operations. The company actively looks for opportunities to leverage AI to sharpen fraud detection and improve efficiency.