Director, People Operations & Enablement at Airwallex - Singapore

Role Overview

As the Director of People Operations & Enablement at Airwallex, you will be a critical leader in shaping and scaling our People Operations function to support our rapid global expansion. Based in Singapore, you will be responsible for designing and optimizing people processes across the entire employee lifecycle, from onboarding to exit, ensuring efficiency, compliance, and a world-class employee experience. Your expertise in change management, process innovation, and team enablement will be essential in driving operational excellence and supporting our teams across multiple geographies.

A Day in the Life

Here’s what a typical day might look like:

• Start the day by reviewing key metrics and dashboards related to People Operations, such as onboarding completion rates, employee satisfaction scores, and HR service delivery times.
• Meet with your team to discuss ongoing projects, address any roadblocks, and provide guidance and support.
• Collaborate with HR Business Partners and other stakeholders to align People strategies with business goals and ensure seamless cross-functional collaboration.
• Work on designing and implementing new or improved people processes, such as performance management, compensation planning, or employee development programs.
• Evaluate and champion the adoption of new HR technologies to automate and streamline People Operations processes.
• Participate in senior leadership meetings to provide updates on People Operations initiatives and communicate their impact on the business.
• Address escalated employee issues and ensure timely and effective resolution.
• Review and update HR policies and procedures to ensure compliance with local labor laws and regulations.
• Identify opportunities for process improvement and drive change management initiatives to enhance employee experience and operational excellence.
• End the day by reviewing upcoming priorities and planning for the next day.

Why Singapore?

Singapore is a strategic hub for Airwallex's global operations, offering a vibrant business environment, a diverse talent pool, and a central location in the Asia-Pacific region. As the Director of People Operations & Enablement in Singapore, you will be at the heart of our global growth, working with teams across multiple geographies and contributing to our mission of building the future of global finance.

Career Path

At Airwallex, we believe in investing in our employees' growth and development. As the Director of People Operations & Enablement, you will have opportunities to expand your skills and knowledge, take on new challenges, and advance your career within the company. Potential career paths may include senior leadership roles within HR, such as VP of People or Chief People Officer.

Salary & Benefits

The estimated salary range for this role in Singapore is $180,000 to $280,000 USD per year. We also offer a comprehensive benefits package, including health insurance, paid time off, employee stock options, and retirement savings plan.

Airwallex Culture

At Airwallex, we are a team of builders with founder-like energy who are passionate about making a real impact on the world. We value innovation, collaboration, and a commitment to excellence. We move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. We are also humble and collaborative, and we “get stuff done” end-to-end. If you share these values and are looking for a challenging and rewarding career, we encourage you to apply.

How to Apply

To apply for the Director, People Operations & Enablement position at Airwallex, please submit your resume and cover letter through our online application portal. We look forward to hearing from you!

Frequently Asked Questions (FAQ)

1. What is Airwallex?

   Airwallex is a global payments and financial platform for modern businesses, offering solutions for cross-border payments, multi-currency accounts, and more.

2. Where is Airwallex located?

   Airwallex is headquartered in Melbourne, Australia, with offices in 26 locations around the world, including Singapore.

3. What is the company culture like at Airwallex?

   Airwallex has a fast-paced, innovative, and collaborative culture. We value employees who are passionate, driven, and committed to excellence.

4. What are the benefits of working at Airwallex?

   Airwallex offers a competitive salary and benefits package, including health insurance, paid time off, employee stock options, and retirement savings plan.

5. What is the interview process like at Airwallex?

   The interview process at Airwallex typically includes a phone screening, followed by one or more in-person or video interviews with members of the hiring team.

6. What are the opportunities for career growth at Airwallex?

   Airwallex is a fast-growing company with plenty of opportunities for career growth and development. We encourage employees to take on new challenges and expand their skills.

7. What is the work-life balance like at Airwallex?

   Airwallex values work-life balance and offers flexible work arrangements to help employees manage their personal and professional lives.

8. How does Airwallex support employee development?

   Airwallex offers a variety of employee development programs, including training courses, mentorship opportunities, and leadership development programs.

9. What is Airwallex's approach to diversity and inclusion?

   Airwallex is committed to creating a diverse and inclusive workplace where everyone feels valued and respected. We believe that diversity is a source of strength and innovation.

10. What is Airwallex's mission?

    Airwallex's mission is to build the global payments and financial platform of the future, empowering businesses to grow and succeed in the global economy.