About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.

Attributes We Value

We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.

You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.

The Product team at Airwallex is a group of passionate builders and problem-solvers who are obsessed with crafting customer-centric solutions that empower businesses to operate anywhere, anytime. We combine technical expertise with a deep understanding of our customers' needs to design and build unified, intuitive, and scalable products. As a team, we thrive in a collaborative and fast-paced environment, constantly iterating and pushing boundaries to deliver exceptional product experiences.

This role will be part of Airwallex’s Risk Platform team, building out our Anti-Fraud capabilities to protect our customers from Payment fraud. You will be responsible for developing and implementing strategies to prevent, detect, and mitigate fraud within our products and services at global scale, as well as leading Fraud-related product initiatives from ideation to launch. You will bring a fraud product to market, and productise a fraud product add on service for Airwallex to better serve our customers.

Responsibilities:

• Lead the strategy for our Payment fraud products and prioritise the roadmap for key features and capabilities

• Work with commercial strategy teams to develop and enrich our customer facing fraud management offerings

• Oversee the product lifecycle of our fraud prevention capabilities and tools for our risk analytics and operation teams and customers

• Work with the risk analytics team to develop and implement fraud detection and prevention solutions, and monitor their effectiveness

• Lead cross-functional teams, including engineering, data science, legal and compliance teams to develop market leading products that align with business objectives and regulatory requirements.

• Manage Airwallex’s team of Fraud Analysts and ensure proactive monitoring of fraud metrics, identification of patterns and trends, and gathering of insights to improve fraud prevention strategies and tooling.

Role Overview

As the Product Director for Payment Fraud at Airwallex, you will be at the forefront of protecting our customers from fraudulent activities. You will lead the development and execution of our fraud prevention strategy, ensuring our products and services are secure and compliant with industry standards. This role requires a deep understanding of payment fraud trends, risk management principles, and product development best practices. You will work closely with cross-functional teams to deliver innovative solutions that mitigate fraud risks and enhance the customer experience.

A Day in the Life

Your day will be dynamic and multifaceted. You'll start by reviewing the latest fraud metrics and trends with your team of Fraud Analysts, identifying any emerging threats or patterns that require immediate attention. You'll then collaborate with the Risk Analytics team to refine our fraud detection models and prevention strategies. A significant portion of your day will be spent working with engineering, data science, legal, and compliance teams to develop and launch new fraud prevention features and products. You'll also engage with commercial strategy teams to develop and enrich our customer-facing fraud management offerings. Throughout the day, you'll be communicating product vision, strategy, and roadmap to stakeholders, ensuring alignment and buy-in across the organization. You’ll also be mentoring and guiding your team members, fostering a culture of innovation and collaboration.

Why Singapore?

Singapore is a strategic hub for Airwallex, offering access to a diverse talent pool and a thriving fintech ecosystem. The city-state's strong regulatory environment and commitment to innovation make it an ideal location for developing and deploying cutting-edge fraud prevention solutions. Being based in Singapore allows you to collaborate closely with our regional teams and gain valuable insights into the unique fraud challenges faced by businesses in the Asia-Pacific region. The Singapore office is a dynamic and collaborative environment where you'll have the opportunity to work with some of the brightest minds in the industry.

Career Path

This role offers significant opportunities for career growth and advancement within Airwallex. You can progress to senior leadership roles within the product organization, such as Head of Product or VP of Product. Alternatively, you can specialize further in risk management and move into leadership positions within the Risk or Compliance departments. Airwallex is committed to providing its employees with the resources and support they need to achieve their career goals. We offer a variety of professional development programs, mentorship opportunities, and internal mobility options to help you grow and succeed.

Salary & Benefits

Airwallex offers a competitive salary and benefits package that is commensurate with experience and location. The estimated salary range for this role in Singapore is $180,000 - $350,000 USD per year. In addition to salary, we offer a comprehensive benefits package that includes health insurance, paid time off, professional development opportunities, and more. We are committed to providing our employees with a supportive and rewarding work environment where they can thrive and achieve their full potential.

Airwallex Culture

At Airwallex, we value innovation, collaboration, and customer focus. We are a team of passionate builders and problem-solvers who are committed to empowering businesses to operate anywhere, anytime. We foster a culture of continuous learning and improvement, encouraging our employees to take risks, experiment with new ideas, and challenge the status quo. We believe in creating a diverse and inclusive work environment where everyone feels valued, respected, and empowered to contribute their best work. We also emphasize the importance of work-life balance and offer flexible work arrangements to support our employees' personal and professional needs.

How to Apply

If you are a highly motivated and experienced product leader with a passion for fraud prevention, we encourage you to apply for this exciting opportunity. To apply, please submit your resume and cover letter through our online application portal. In your cover letter, please highlight your relevant experience, skills, and achievements, and explain why you are interested in working at Airwallex. We review all applications carefully and will contact qualified candidates to schedule an interview.

FAQ

1. What is Airwallex? Airwallex is a global payments and financial platform for modern businesses. We help businesses operate globally without borders, by providing end-to-end financial solutions.
2. What does the Product Director, Payment Fraud do? This role leads the strategy and execution of Airwallex's payment fraud prevention efforts, protecting our customers from fraudulent activities.
3. What skills are important for this role? Key skills include product strategy, fraud prevention, risk management, cross-functional team leadership, and data analysis.
4. What is the career path for this role? You can progress to senior leadership roles within the product organization or specialize further in risk management.
5. What is the salary range for this role? The estimated salary range for this role in Singapore is $180,000 - $350,000 USD per year.
6. What benefits does Airwallex offer? Airwallex offers a comprehensive benefits package, including health insurance, paid time off, and professional development opportunities.
7. What is the company culture like? Airwallex values innovation, collaboration, and customer focus, and fosters a culture of continuous learning and improvement.
8. How do I apply for this role? Submit your resume and cover letter through our online application portal.
9. What is Airwallex's approach to diversity and inclusion? Airwallex is committed to creating a diverse and inclusive work environment where everyone feels valued and respected.
10. What are Airwallex's operating principles? Airwallex's operating principles guide our decision-making and behavior, emphasizing customer focus, innovation, and collaboration.