Senior Manager, Operations Strategy at Airwallex: The Driving Force Behind Global Expansion

Airwallex, a leading global payments and financial platform, is seeking a highly motivated and experienced Senior Manager, Operations Strategy to join its dynamic team in Singapore. This role presents a unique opportunity to be at the forefront of driving operational excellence and shaping the future of global financial solutions.

Role Overview

As Senior Manager, Operations Strategy, you will be a critical player in Airwallex's mission to deliver world-class customer experiences and operational efficiency. This role requires a strategic thinker with a proven track record of leading and executing high-impact projects that span the entire product lifecycle. You will be responsible for identifying opportunities for improvement, conducting in-depth data analysis, and working cross-functionally with various teams, including Product, Customer Success, and Engineering, to drive tangible business outcomes. This position demands a proactive individual with excellent communication skills and the ability to influence stakeholders at all levels.

A Day in the Life

Imagine starting your day by reviewing key performance indicators (KPIs) and identifying trends that require further investigation. You then delve into customer experience (CX) data to pinpoint areas where Airwallex can enhance its service offerings for enterprise clients and specific verticals like Online Travel Agencies (OTAs) and Payroll. Next, you collaborate with the Product team to discuss potential improvements to the platform based on your findings. You spend the afternoon preparing a presentation for senior leadership, outlining the progress of ongoing projects, highlighting key risks, and proposing solutions. Finally, you dedicate time to mentoring junior team members and providing guidance on their projects. This multifaceted role ensures a stimulating and rewarding work experience.

Why Singapore?

Singapore serves as a strategic hub for Airwallex's operations in the Asia-Pacific region. Its robust financial infrastructure, skilled workforce, and pro-business environment make it an ideal location for a company focused on global expansion. By being based in Singapore, you will have the opportunity to work closely with diverse teams and gain valuable insights into the Asian market, contributing significantly to Airwallex's growth in the region. Singapore's vibrant culture and excellent quality of life also make it an attractive destination for professionals seeking international career opportunities.

Career Path

Airwallex is committed to fostering the professional growth of its employees. As Senior Manager, Operations Strategy, you will have ample opportunities to expand your skillset and advance your career within the company. Potential career paths include Director of Operations, Head of Strategy, or even leadership roles in other functional areas. Airwallex encourages its employees to take on new challenges and provides the necessary resources and support for them to succeed.

Salary and Benefits

Airwallex offers a competitive salary and benefits package commensurate with experience. In Singapore, a Senior Manager, Operations Strategy can expect a base salary ranging from $150,000 to $250,000 USD per year, depending on qualifications and expertise. In addition to base salary, Airwallex provides a comprehensive benefits package that includes health insurance, paid time off, stock options, professional development opportunities, and other perks designed to enhance the well-being of its employees. The company is committed to attracting and retaining top talent by providing a rewarding and supportive work environment.

Airwallex Culture

Airwallex fosters a culture of innovation, collaboration, and continuous learning. The company values individuals who are passionate about solving complex problems, taking ownership of their work, and driving positive change. Airwallex encourages its employees to think outside the box, challenge the status quo, and embrace new technologies. The company also promotes a diverse and inclusive work environment where everyone feels valued and respected.

How to Apply

If you are a highly motivated and experienced professional seeking a challenging and rewarding opportunity, we encourage you to apply for the Senior Manager, Operations Strategy position at Airwallex. To apply, please submit your resume and cover letter through the Airwallex careers page. Be sure to highlight your relevant skills and experience, and explain why you are the ideal candidate for this role. The Airwallex recruitment team will carefully review all applications and contact qualified candidates for interviews.

Frequently Asked Questions (FAQ)

1. What are the key responsibilities of the Senior Manager, Operations Strategy? The Senior Manager, Operations Strategy is responsible for identifying and driving strategic projects, conducting data analysis, working cross-functionally, preparing project updates for senior leadership, handling special projects, monitoring KPIs, and staying up-to-date with industry trends.
2. What qualifications are required for this role? A Bachelor's degree in Business, Finance, Economics, or a related field is required. A Master's degree is preferred. Candidates should have 8+ years of experience in operations strategy, management consulting, or a similar role.
3. What skills are essential for success in this role? Strong analytical and problem-solving skills, excellent communication and presentation skills, experience in a fast-paced environment, and a deep understanding of the payments industry are essential.
4. What is the career path for this role? Potential career paths include Director of Operations, Head of Strategy, or leadership roles in other functional areas.
5. What is the salary range for this position? The salary range for this position is $150,000 to $250,000 USD per year, depending on qualifications and experience.
6. What benefits does Airwallex offer? Airwallex offers a comprehensive benefits package that includes health insurance, paid time off, stock options, professional development opportunities, and other perks.
7. What is the company culture like at Airwallex? Airwallex fosters a culture of innovation, collaboration, and continuous learning. The company values individuals who are passionate about solving complex problems and driving positive change.
8. Where is this role located? This role is based in Singapore.
9. How do I apply for this position? To apply, please submit your resume and cover letter through the Airwallex careers page.
10. What is Airwallex? Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.