Inbound Sales Representative, SME & Growth at Airwallex - Hangzhou, China

Role Overview

As an Inbound Sales Representative focusing on SME & Growth at Airwallex in Hangzhou, China, you will play a crucial role in driving the company's growth by converting inbound leads into paying customers. Your primary responsibility will be to proactively engage with potential clients, understand their business needs, and present Airwallex's solutions as the ideal choice. This role requires a proactive, results-oriented individual with excellent communication and interpersonal skills.

You will be responsible for managing the entire sales cycle, from initial contact to closing the deal, ensuring a seamless and positive customer experience. This involves qualifying leads, conducting product demonstrations, negotiating terms, and ultimately, converting them into long-term clients. Your success will depend on your ability to understand the intricacies of cross-border payments, e-commerce, and SaaS products, and effectively communicate their value to potential customers.

A Day in the Life

A typical day for an Inbound Sales Representative at Airwallex might involve:

• Starting the day by reviewing and prioritizing inbound leads, focusing on those with the highest potential.
• Conducting initial calls and online meetings to qualify leads, understanding their business needs, and identifying opportunities where Airwallex can provide value.
• Preparing and delivering compelling product demonstrations, showcasing the features and benefits of Airwallex's platform.
• Answering questions, addressing concerns, and providing solutions to potential clients.
• Negotiating pricing and contract terms to close deals.
• Collaborating with internal teams, such as marketing and customer success, to ensure a smooth onboarding process for new clients.
• Tracking sales activities, managing leads in CRM, and reporting on progress.
• Staying up-to-date with industry trends, competitor activities, and Airwallex's product updates.
• Participating in team meetings and training sessions to enhance sales skills and knowledge.
• Developing and implementing strategies to improve lead conversion rates and overall sales performance.

Why Hangzhou?

Hangzhou is a vibrant and rapidly growing city in China, known for its thriving e-commerce industry and innovative business environment. It's home to many successful tech companies and offers a dynamic and competitive market for Airwallex. Being based in Hangzhou allows you to be at the forefront of the industry, interacting with a diverse range of businesses and contributing to the growth of Airwallex in this important market. The city's strong economy, access to talent, and strategic location make it an ideal place for Airwallex to expand its presence and for you to advance your career in sales.

Career Path

Airwallex is committed to providing opportunities for career growth and development. As an Inbound Sales Representative, you can progress to roles such as:

• Senior Inbound Sales Representative: Leading and mentoring a team of sales representatives.
• Account Manager: Building and maintaining relationships with existing clients, identifying opportunities for upselling and cross-selling.
• Sales Manager: Overseeing a team of sales representatives, developing sales strategies, and driving overall sales performance.
• Business Development Manager: Identifying and pursuing new business opportunities, expanding Airwallex's market reach.

Airwallex also encourages employees to explore different areas of the company, providing opportunities to develop new skills and broaden their experience.

Salary & Benefits

The estimated salary range for an Inbound Sales Representative, SME & Growth at Airwallex in Hangzhou, China is between $180,000 to $350,000 USD per year. This range is competitive for the location and reflects the skills and experience required for the role. In addition to the base salary, Airwallex offers a comprehensive benefits package, including:

• Competitive salary and performance-based bonuses.
• Comprehensive health insurance coverage.
• Paid time off for vacation, holidays, and sick leave.
• Professional development opportunities and training programs.
• Employee stock options or equity grants.
• Retirement savings plan with company matching.
• Flexible work arrangements.
• Employee assistance program for mental health and wellbeing.
• Company-sponsored events and activities.
• Opportunities for career advancement and growth within the company.
• Collaborative and supportive work environment.
• Access to cutting-edge technology and tools.
• Opportunity to work with a diverse and global team.
• Impactful work contributing to the growth of a leading fintech company.

Airwallex Culture

Airwallex is a company that values innovation, collaboration, and customer focus. The company fosters a culture of continuous learning and encourages employees to take ownership of their work and make a real impact. Airwallex is also committed to diversity and inclusion, creating a welcoming and supportive environment for employees from all backgrounds. Employees are empowered to contribute their ideas and perspectives, and are recognized and rewarded for their achievements.

How to Apply

To apply for the Inbound Sales Representative, SME & Growth role at Airwallex in Hangzhou, China, please visit the Airwallex careers page at careers.airwallex.com. You can also find the job posting on our official LinkedIn page. Please submit your resume and cover letter, highlighting your relevant skills and experience. We look forward to hearing from you!

FAQ

1. What does Airwallex do?

   Airwallex is a global payments and financial platform for businesses, providing solutions for cross-border payments, global accounts, and more.

2. What are the key responsibilities of an Inbound Sales Representative?

   The key responsibilities include qualifying leads, conducting product demonstrations, negotiating terms, and closing deals.

3. What qualifications are required for this role?

   A bachelor's degree, 2+ years of telesales experience, and experience in banking, cross-border payments, or SaaS are preferred.

4. What skills are important for success in this role?

   Excellent communication, negotiation, and problem-solving skills are essential, as well as a strong understanding of sales processes and CRM tools.

5. What is the career path for this role?

   You can progress to roles such as Senior Inbound Sales Representative, Account Manager, Sales Manager, or Business Development Manager.

6. What is the salary range for this role?

   The estimated salary range is between $180,000 to $350,000 USD per year.

7. What benefits does Airwallex offer?

   Airwallex offers a comprehensive benefits package, including health insurance, paid time off, professional development opportunities, and more.

8. What is the company culture like at Airwallex?

   Airwallex fosters a culture of innovation, collaboration, and customer focus, with a commitment to diversity and inclusion.

9. How can I apply for this role?

   You can apply through the Airwallex careers page or our official LinkedIn page.

10. Is this a remote position?

    This position is based in Hangzhou, China, and is not a remote role.