Inbound Sales Representative, SME & Growth at Airwallex - Kuala Lumpur, Malaysia

Role Overview

As an Inbound Sales Representative focusing on SME & Growth at Airwallex in Kuala Lumpur, Malaysia, you will be at the forefront of driving our business growth by converting inbound leads into valuable customers. This role requires a proactive and results-oriented individual who can effectively communicate the value of Airwallex's unified payments and financial platform to small and medium-sized enterprises. You will be responsible for managing and nurturing leads, building strong customer relationships, and achieving sales targets through various sales methods, including telemarketing, digital marketing, and online follow-up. Your contributions will directly impact the expansion of our customer base and the overall success of our sales strategy.

Day in the Life

A typical day for an Inbound Sales Representative at Airwallex involves a mix of engaging with potential customers, collaborating with internal teams, and continuously improving your sales techniques. You will start your day by reviewing inbound leads and prioritizing outreach based on their potential and alignment with our target customer profiles. Throughout the day, you will make calls, send emails, and conduct online follow-ups to educate prospects about Airwallex's solutions and address their specific needs. You will also work closely with the Marketing and Channel teams to refine lead conversion strategies and provide feedback on the effectiveness of marketing campaigns. Additionally, you will collaborate with downstream sales teams to ensure a smooth handover of complex sales scenarios. Continuous learning and adaptation are crucial, so you will spend time tracking industry trends, analyzing market data, and proposing innovative business cooperation models. The day concludes with updating the CRM system, documenting interactions, and planning for the next day's activities.

Why Kuala Lumpur, Malaysia?

Kuala Lumpur is a dynamic and rapidly growing hub for technology and finance in Southeast Asia, making it an ideal location for Airwallex to establish a strong presence. The city boasts a diverse and skilled workforce, a thriving startup ecosystem, and a strategic location that facilitates access to key markets in the region. Kuala Lumpur offers a high quality of life with affordable living costs, excellent infrastructure, and a vibrant cultural scene. By joining Airwallex in Kuala Lumpur, you will have the opportunity to contribute to our growth in this important market and be part of a dynamic team that is shaping the future of global payments and financial services.

Career Path

At Airwallex, we are committed to providing our employees with opportunities for growth and development. As an Inbound Sales Representative, you will have the chance to advance your career through various pathways. You can progress to a Senior Sales Representative role, where you will take on more complex sales scenarios and mentor junior team members. You can also move into a Sales Team Lead position, where you will be responsible for managing and coaching a team of sales representatives. Additionally, there are opportunities to specialize in specific areas such as enterprise sales or channel partnerships. We encourage our employees to explore their interests and develop their skills through ongoing training and development programs, ensuring that they have the resources and support they need to achieve their career goals.

Salary & Benefits

The estimated salary range for an Inbound Sales Representative, SME & Growth at Airwallex in Kuala Lumpur, Malaysia is between $50,000 and $80,000 USD per year. This range is based on market research and considers factors such as experience, skills, and performance. In addition to a competitive salary, Airwallex offers a comprehensive benefits package that includes:

• Comprehensive health insurance coverage
• Generous paid time off and holidays
• Professional development opportunities and training programs
• Employee stock options
• Flexible work arrangements
• Company-sponsored events and team-building activities
• Wellness programs and resources
• Employee assistance program (EAP)
• Commuting benefits or transportation allowance
• Meal allowances or catered lunches

Airwallex Culture

At Airwallex, we foster a culture of innovation, collaboration, and customer focus. We value individuals who are passionate about making a difference and are committed to achieving ambitious goals. We encourage our employees to take ownership of their work, think creatively, and challenge the status quo. We also believe in the importance of teamwork and collaboration, and we strive to create a supportive and inclusive environment where everyone can thrive. Our operating principles guide our actions and decisions, ensuring that we are always aligned with our mission and values. We are a fast-paced and dynamic company, and we are looking for individuals who are excited to be part of our journey.

How to Apply

To apply for the Inbound Sales Representative, SME & Growth position at Airwallex in Kuala Lumpur, Malaysia, please submit your resume and cover letter through our online application portal. In your cover letter, please highlight your relevant experience, skills, and qualifications, and explain why you are interested in working at Airwallex. We carefully review all applications and will contact candidates who are selected for an interview. Thank you for your interest in joining Airwallex!

FAQ

1. What does Airwallex do?

   Airwallex is a global payments and financial platform that empowers businesses with fully integrated solutions to manage business accounts, payments, spend management, treasury, and embedded finance at a global scale.

2. What are the key responsibilities of an Inbound Sales Representative at Airwallex?

   The key responsibilities include executing company strategies, proactively reaching out to and converting inbound leads, nurturing long-term customer relationships, collaborating with internal teams, and providing timely feedback on industry trends.

3. What qualifications are required for this role?

   A Bachelor’s degree or above, a minimum of 2 years of telemarketing experience, strong self-motivation, excellent planning and customer communication skills, and adaptability.

4. What is the career path for an Inbound Sales Representative at Airwallex?

   You can progress to a Senior Sales Representative role, Sales Team Lead position, or specialize in areas such as enterprise sales or channel partnerships.

5. What benefits does Airwallex offer?

   Airwallex offers a competitive salary, comprehensive health insurance, generous paid time off, professional development opportunities, employee stock options, and flexible work arrangements, among others.

6. What is the company culture like at Airwallex?

   Airwallex fosters a culture of innovation, collaboration, and customer focus, valuing individuals who are passionate about making a difference and are committed to achieving ambitious goals.

7. How can I apply for this position?

   You can submit your resume and cover letter through our online application portal.

8. What is the salary range for this role?

   The estimated salary range is between $50,000 and $80,000 USD per year.

9. What skills are important for success in this role?

   Important skills include sales, telemarketing, digital marketing, customer relationship management, lead conversion, communication, and adaptability.

10. Does Airwallex provide training and development opportunities?

    Yes, Airwallex offers professional development opportunities and training programs to help employees develop their skills and advance their careers.