Manager, Revenue Operations at Airwallex - Hong Kong

Role Overview

As the Manager, Revenue Operations at Airwallex in Hong Kong, you will be instrumental in building and scaling the commercial operations backbone for our North Asia go-to-market teams. This includes Hong Kong, Taiwan, Korea, and Japan. You will serve as a strategic partner to Sales, Partnerships, Marketing, and Customer Success, designing the operating model, implementing systems and tooling, and delivering the analytics and insights necessary to drive pipeline, productivity, and revenue outcomes. This role offers a high-impact opportunity to directly contribute to the company’s growth in a dynamic and rapidly expanding market.

A Day in the Life

Here’s a glimpse of what your day-to-day might look like:

• Morning: Start your day by reviewing key performance metrics such as pipeline health, win rates, and churn. Identify any gaps and formulate strategies to address them. Collaborate with the sales and marketing teams to understand their challenges and provide data-driven recommendations.
• Mid-day: Participate in strategic planning sessions, contributing to territory planning, forecasting, and operational scaling initiatives. Lead critical sales process reviews to ensure accuracy, efficiency, and timely execution. Work with the finance team to refine operational and financial models, including revenue forecasting and commission design.
• Afternoon: Drive process improvement initiatives by leveraging AI-driven tooling to enhance the efficiency of our commercial organization. Prepare and present business reviews to senior management, highlighting key insights and actionable recommendations. Collaborate with cross-functional teams to align on sales operations initiatives and ensure seamless execution.
• End of Day: Conclude your day by monitoring sales operations performance and identifying opportunities for continuous improvement. Respond to urgent requests for data analysis and reporting, ensuring that key stakeholders have the information they need to make informed decisions.

Why Hong Kong?

Hong Kong is a strategic hub for Airwallex, offering access to a vibrant and diverse market in North Asia. The city's strong financial infrastructure, favorable regulatory environment, and deep pool of talent make it an ideal location for building and scaling our commercial operations. By being based in Hong Kong, you will be at the forefront of our expansion efforts in the region, working closely with local teams and partners to drive growth and innovation.

Career Path

The Manager, Revenue Operations role at Airwallex provides a unique opportunity to advance your career in a high-growth fintech company. As you excel in this role, you can pursue several career paths, including:

• Senior Manager, Revenue Operations: Take on broader responsibilities for leading revenue operations across multiple regions or business units.
• Director, Revenue Operations: Oversee the entire revenue operations function, driving strategic initiatives and ensuring alignment with overall business goals.
• VP, Commercial Operations: Lead all commercial operations activities, including sales operations, marketing operations, and customer success operations, with a focus on driving revenue growth and operational excellence.
• Cross-functional Leadership Roles: Leverage your experience in revenue operations to transition into leadership roles in sales, marketing, or customer success.

Salary & Benefits

Airwallex offers a competitive salary and benefits package to attract and retain top talent. The estimated salary range for the Manager, Revenue Operations role in Hong Kong is between $120,000 and $200,000 USD per year, commensurate with experience and qualifications. In addition to base salary, Airwallex provides a comprehensive benefits package that includes:

• Comprehensive health insurance coverage
• Generous paid time off policy
• Professional development opportunities
• Employee stock options
• Company-sponsored events and activities
• Wellness programs and resources
• Flexible work arrangements
• Modern and collaborative work environment
• Access to cutting-edge technology and tools
• Opportunities for international travel and assignments

Airwallex Culture

At Airwallex, we foster a culture of innovation, collaboration, and customer obsession. We value individuals who are proactive, results-oriented, and passionate about building the future of global finance. Our operating principles guide our actions and decisions, emphasizing speed, rigor, and a commitment to excellence. We encourage our employees to think like founders, take ownership of their work, and continuously learn and grow.

How to Apply

If you are a highly motivated and experienced revenue operations professional who is passionate about driving growth and innovation, we encourage you to apply for the Manager, Revenue Operations role at Airwallex. To apply, please submit your resume and cover letter through our online application portal. Be sure to highlight your relevant experience and qualifications, and explain why you are interested in joining Airwallex.

Frequently Asked Questions (FAQ)

1. What is Airwallex? Airwallex is a global payments fintech empowering businesses to move and manage money across borders with modern financial infrastructure.
2. Where is the role located? This role is based in Hong Kong, with a focus on supporting the North Asia region.
3. What are the key responsibilities of this role? The key responsibilities include analyzing performance metrics, driving annual planning, collaborating on strategic projects, leading sales processes, and driving process improvement initiatives.
4. What qualifications are required for this role? The qualifications include 4+ years of experience in corporate strategy, revenue operations, sales operations, or a commercial role, along with strong analytical and communication skills.
5. What skills are important for this role? Important skills include revenue operations, sales operations, financial modeling, data analysis, process improvement, and CRM software proficiency.
6. What is the career path for this role? The career path includes opportunities to advance to Senior Manager, Director, VP, or cross-functional leadership roles.
7. What is the salary range for this role? The estimated salary range for this role is between $120,000 and $200,000 USD per year, commensurate with experience and qualifications.
8. What benefits does Airwallex offer? Airwallex offers a comprehensive benefits package, including health insurance, paid time off, professional development, and employee stock options.
9. What is the company culture like at Airwallex? Airwallex fosters a culture of innovation, collaboration, and customer obsession.
10. How can I apply for this role? You can apply for this role by submitting your resume and cover letter through our online application portal.