Airwallex: Relationship Manager, SME & Growth (F&B and Retail) - Hong Kong

Role Overview

Airwallex is seeking a dynamic and results-oriented Relationship Manager to join our SME & Growth team, focusing specifically on the F&B and Retail sectors in Hong Kong. As a Relationship Manager, you will be responsible for driving revenue growth and acquiring new SME clients within these key industries. This role requires a strong sales background, excellent relationship-building skills, and a deep understanding of the unique challenges and opportunities faced by F&B and Retail businesses. Your primary focus will be on identifying and engaging potential clients, understanding their needs, and offering tailored solutions that leverage Airwallex's comprehensive financial platform. You will manage the entire sales cycle, from initial prospecting to closing deals and ensuring a smooth onboarding process for new customers.

A Day in the Life

Here’s what a typical day might look like for you as a Relationship Manager at Airwallex:

• Morning: Start your day by reviewing your sales pipeline and prioritizing outreach to potential clients. Conduct market research to identify new leads within the F&B and Retail sectors in Hong Kong. Prepare for client meetings and presentations, ensuring you have a strong understanding of their business needs and how Airwallex can help.
• Mid-day: Attend client meetings and deliver compelling presentations showcasing Airwallex's solutions. Engage in negotiations to close deals and onboard new clients. Work closely with the onboarding team to ensure a seamless transition for new customers.
• Afternoon: Update CRM with detailed information on client interactions and sales progress. Collaborate with internal teams, such as marketing and product development, to ensure customer needs are met. Participate in team meetings to share insights and strategies.
• Evening: Network at industry events and build relationships with key stakeholders. Follow up on outstanding leads and prepare proposals for potential clients. Analyze sales data to identify trends and opportunities for improvement.

Why Hong Kong?

Hong Kong is a vibrant and dynamic hub for international trade and finance, making it an ideal location for Airwallex to expand its presence. The city boasts a thriving SME sector, particularly in the F&B and Retail industries, which presents significant opportunities for growth. Hong Kong's strategic location, advanced infrastructure, and business-friendly environment make it a key market for Airwallex's global expansion strategy. By joining our team in Hong Kong, you will have the chance to make a significant impact on the region's financial landscape and contribute to Airwallex's success.

Career Path

At Airwallex, we are committed to providing our employees with opportunities for professional growth and development. As a Relationship Manager, you will have the chance to advance your career within the SME & Growth team or explore other areas of the company. Potential career paths include:

• Senior Relationship Manager: Take on a leadership role within the team, mentoring junior colleagues and managing key accounts.
• Team Lead: Lead a team of Relationship Managers, responsible for achieving sales targets and driving team performance.
• Regional Sales Manager: Oversee sales operations in a specific region, developing and implementing sales strategies.
• Strategic Account Manager: Manage relationships with our largest and most strategic clients, ensuring their success and driving revenue growth.

Salary & Benefits

Airwallex offers a competitive salary and benefits package, commensurate with experience and qualifications. The estimated salary range for this role is $60,000 - $120,000 USD per year, including base salary and commission. In addition to a competitive salary, we offer a comprehensive benefits package, including:

• Comprehensive health insurance coverage
• Generous paid time off policy
• Opportunities for professional development and growth
• Dynamic and collaborative work environment
• Employee stock options
• Company-sponsored events and activities
• Wellness programs
• Flexible work arrangements

Airwallex Culture

At Airwallex, we foster a culture of innovation, collaboration, and customer focus. We are looking for individuals who are passionate about solving complex problems, building strong relationships, and driving results. We value diversity and inclusion, and we are committed to creating a workplace where everyone feels welcome and supported. Our operating principles guide our decisions and actions, and we encourage all employees to embrace a growth mindset and continuously learn and improve.

How to Apply

If you are a highly motivated and results-oriented sales professional with a passion for the F&B and Retail sectors, we encourage you to apply for this exciting opportunity. To apply, please submit your resume and cover letter through our online application portal. Be sure to highlight your relevant experience and qualifications, and explain why you are a good fit for Airwallex.

FAQ

1. What is Airwallex?

   Airwallex is a global payments and financial platform that empowers businesses to operate globally without borders. We offer a range of solutions, including business accounts, payments, spend management, and treasury services.

2. What is the SME & Growth team?

   The SME & Growth team is responsible for acquiring new SME clients and driving revenue growth within specific industry sectors. We work closely with businesses to understand their needs and offer tailored solutions that leverage Airwallex's platform.

3. What are the key responsibilities of a Relationship Manager?

   As a Relationship Manager, your key responsibilities include driving revenue growth, acquiring new SME clients, managing the full sales cycle, and ensuring a smooth onboarding process for new customers.

4. What qualifications are required for this role?

   We are looking for candidates with 4+ years of sales experience, preferably selling technical or financial products. A strong understanding of the SME market, excellent communication skills, and a proven track record of top performance are also required.

5. What is the salary range for this role?

   The estimated salary range for this role is $60,000 - $120,000 USD per year, including base salary and commission. The actual salary will be commensurate with experience and qualifications.

6. What benefits does Airwallex offer?

   Airwallex offers a comprehensive benefits package, including health insurance, paid time off, professional development opportunities, employee stock options, and more.

7. What is the work environment like at Airwallex?

   Airwallex fosters a dynamic and collaborative work environment. We value innovation, customer focus, and diversity and inclusion.

8. What opportunities are there for career growth at Airwallex?

   At Airwallex, we are committed to providing our employees with opportunities for professional growth and development. Potential career paths include Senior Relationship Manager, Team Lead, Regional Sales Manager, and Strategic Account Manager.

9. How does Airwallex support its employees?

   Airwallex supports its employees through training programs, mentorship opportunities, and a culture of continuous learning. We also offer flexible work arrangements and wellness programs to help employees maintain a healthy work-life balance.

10. What makes Airwallex a great place to work?

    Airwallex is a great place to work because we offer a challenging and rewarding environment where employees can make a significant impact. We are a fast-growing company with a global presence, and we are committed to building a diverse and inclusive workplace.