Senior Account Manager, Major Accounts at Airwallex - Sydney

Role Overview

As a Senior Account Manager for Major Accounts at Airwallex in Sydney, you will be at the forefront of managing and growing our most strategic partnerships. This role is pivotal in ensuring client success, driving revenue growth, and shaping the future of our product offerings. You will act as a trusted advisor to our clients, understanding their unique business needs and aligning Airwallex's solutions to help them achieve their goals. Your responsibilities will span from onboarding and expansion to ongoing support and strategic planning, making you a critical link between our clients and our internal teams.

A Day in the Life

Your day will be dynamic and multifaceted, requiring you to balance strategic planning with day-to-day client management. Here's a glimpse:

• Morning: Review key account performance metrics, identify potential risks or opportunities, and prepare for client meetings.
• Mid-day: Conduct client calls to discuss ongoing projects, address any concerns, and identify new areas for collaboration.
• Afternoon: Collaborate with internal teams (product, engineering, marketing) to develop solutions tailored to client needs.
• Late Afternoon: Prepare executive-level reports on account performance and strategic initiatives.

Why Sydney?

Sydney is a vibrant hub for innovation and technology, offering a diverse and thriving business environment. Airwallex's presence in Sydney allows you to be part of a dynamic team, contribute to cutting-edge projects, and enjoy the benefits of living in a world-class city.

Career Path

This role provides a clear path for career advancement within Airwallex. You can progress into roles such as Team Lead, Director of Account Management, or even move into strategic roles within Product or Business Development. Airwallex is committed to providing opportunities for professional growth and development, ensuring that you have the resources and support you need to succeed.

Salary & Benefits

Airwallex offers a competitive salary and benefits package, designed to attract and retain top talent. While the specific salary for this role is not disclosed, you can expect a competitive market range commensurate with your experience and skills. In addition to salary, Airwallex provides comprehensive health insurance, generous paid time off, employee stock options, and a retirement savings plan.

Airwallex Culture

Airwallex is a company built on innovation, collaboration, and a commitment to excellence. We value our employees and strive to create a supportive and inclusive work environment. You'll be part of a team of talented individuals who are passionate about making a difference in the world of global payments and financial technology.

How to Apply

To apply for the Senior Account Manager, Major Accounts role at Airwallex in Sydney, please visit our careers page on the Airwallex website. Submit your resume and cover letter, highlighting your relevant experience and skills. Our talent acquisition team will review your application and contact you if you are selected for an interview.

FAQ

1. What are the key responsibilities of this role?

   The key responsibilities include managing major accounts, driving revenue growth, developing strategic account plans, and collaborating with internal teams.

2. What qualifications are required for this role?

   A Bachelor's degree in Business Administration, Finance, or a related field, along with 5+ years of experience in account management or sales within the FinTech or payments industry.

3. What is the career path for this role?

   The career path includes opportunities to advance into roles such as Team Lead, Director of Account Management, or strategic roles within Product or Business Development.

4. What is the company culture like at Airwallex?

   Airwallex fosters a culture of innovation, collaboration, and a commitment to excellence. We value our employees and strive to create a supportive and inclusive work environment.

5. What benefits does Airwallex offer?

   Airwallex offers a comprehensive benefits package, including health insurance, paid time off, employee stock options, and a retirement savings plan.

6. What are the key skills needed for this role?

   Key skills include account management, enterprise sales, program management, cross-functional collaboration, and strategic planning.

7. How does this role contribute to Airwallex's growth?

   This role is critical in driving revenue growth by managing and expanding our most strategic accounts, as well as shaping product strategy by providing valuable customer insights.

8. What is the work environment like in Sydney?

   Sydney offers a vibrant and thriving business environment, with a diverse and talented workforce. Airwallex's office in Sydney provides a collaborative and supportive work environment.

9. What opportunities for professional development are available?

   Airwallex is committed to providing opportunities for professional growth and development, including access to learning resources, mentorship programs, and leadership training.

10. How can I learn more about Airwallex's products and services?

    You can learn more about Airwallex's products and services by visiting our website and exploring our resources and case studies.