Senior Account Manager, Enterprise Careers at Airwallex - Sydney, NSW | Apply Now!
Airwallex
Senior Account Manager, Enterprise Careers at Airwallex - Sydney, NSW | Apply Now!
Job Description
Senior Account Manager, Enterprise - Airwallex, Sydney
Role Overview
As a Senior Account Manager, Enterprise at Airwallex in Sydney, you will be the primary relationship owner for our largest and most strategic clients globally. This role is pivotal in driving client success, fostering long-term partnerships, and maximizing client lifetime value. You will guide clients through onboarding, product integration, and ongoing expansion, ensuring they leverage the full potential of Airwallex's offerings. Your responsibilities include understanding client needs, identifying growth opportunities, and collaborating with internal teams to deliver exceptional service and innovative solutions.
A Day in the Life
A typical day might involve:
- Meeting with key stakeholders at your enterprise client to discuss their business challenges and opportunities.
- Analyzing client data to identify trends and potential risks.
- Collaborating with the product team to develop new features or enhancements based on client feedback.
- Leading a cross-functional project to implement a new Airwallex solution for your client.
- Preparing and delivering a Quarterly Business Review (QBR) to showcase the value Airwallex is delivering.
- Working with the sales team to identify upselling and cross-selling opportunities.
- Responding to client inquiries and resolving any issues in a timely manner.
- Staying up-to-date on industry trends and competitor activities.
Why Sydney?
Sydney is a major financial hub and a gateway to the Asia-Pacific market. It offers a vibrant business ecosystem, a diverse talent pool, and a high quality of life. Airwallex's Sydney office is a dynamic and collaborative environment, where you will have the opportunity to work with some of the brightest minds in the industry.
Career Path
This role offers a clear career path within Airwallex. You can progress to roles such as Principal Account Manager, Team Lead, or even move into a leadership position within sales or customer success. Airwallex is committed to providing its employees with opportunities for professional development and growth.
Salary & Benefits
The estimated salary range for this role in Sydney is $150,000 to $220,000 AUD per year, depending on experience and qualifications. In addition to a competitive salary, Airwallex offers a comprehensive benefits package, including health insurance, paid time off, employee stock options, and more.
Airwallex Culture
At Airwallex, we value innovation, collaboration, and customer focus. We are a fast-paced, dynamic company with a strong emphasis on teamwork and continuous learning. We are looking for individuals who are passionate about solving complex problems and making a real impact on the world.
How to Apply
To apply for this role, please submit your resume and cover letter through our online application portal. Be sure to highlight your relevant experience and qualifications, and explain why you are a good fit for Airwallex.
FAQ
- What is Airwallex? Airwallex is a global payments and financial platform for modern businesses, offering solutions for business accounts, payments, spend management, and more.
- What does a Senior Account Manager, Enterprise do? A Senior Account Manager, Enterprise manages relationships with Airwallex's largest clients, driving their success and growth.
- What skills are required for this role? Key skills include account management, relationship building, communication, problem-solving, and project management.
- What is the career path for this role? You can progress to roles such as Principal Account Manager, Team Lead, or leadership positions within sales or customer success.
- What are the benefits of working at Airwallex? Airwallex offers a competitive salary, comprehensive benefits package, and opportunities for professional development.
- What is the work environment like at Airwallex? Airwallex is a fast-paced, dynamic, and collaborative environment with a focus on innovation and customer success.
- What is the interview process like? The interview process typically involves multiple rounds of interviews with hiring managers and team members.
- What is Airwallex's mission? Airwallex's mission is to empower businesses to grow without borders, by providing them with the tools they need to succeed in the global economy.
- What are Airwallex's values? Airwallex values innovation, collaboration, customer focus, and a commitment to excellence.
- How does Airwallex support employee growth and development? Airwallex offers a variety of training and development opportunities, including mentorship programs, online courses, and conference attendance.
Locations
- Sydney, New South Wales, Australia
Salary
165,000 - 242,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Account Managementintermediate
- Enterprise Salesintermediate
- Relationship Managementintermediate
- Cross-functional Collaborationintermediate
- Project Managementintermediate
- Commercial Negotiationintermediate
- Customer Insightsintermediate
- Product Knowledgeintermediate
- Upsellingintermediate
- Cross-sellingintermediate
- Problem Solvingintermediate
- Communication Skillsintermediate
- Stakeholder Managementintermediate
- Data Analysisintermediate
- Financial Acumenintermediate
- Strategic Thinkingintermediate
- Operational Excellenceintermediate
- Risk Managementintermediate
- Trend Analysisintermediate
- Presentation Skillsintermediate
Required Qualifications
- Bachelor's degree in Business, Finance, or a related field. (experience)
- 5+ years of experience in account management or a similar role, with a focus on enterprise clients. (experience)
- Proven track record of successfully managing and growing large, strategic accounts. (experience)
- Experience with cross-functional project management and collaboration. (experience)
- Strong understanding of financial technology and payments industry. (experience)
- Excellent communication, interpersonal, and presentation skills. (experience)
- Ability to build and maintain strong relationships with stakeholders at all levels. (experience)
- Demonstrated ability to identify and solve complex business problems. (experience)
- Experience with CRM software (e.g., Salesforce) and other sales tools. (experience)
- Experience in upselling and cross-selling products and services. (experience)
- Strong analytical skills and ability to interpret data to identify trends and opportunities. (experience)
- Ability to thrive in a fast-paced, dynamic environment. (experience)
- Experience working with international clients is a plus. (experience)
- Experience in a fintech or high-growth technology company is preferred. (experience)
- Demonstrated ability to work independently and as part of a team. (experience)
Responsibilities
- Act as the trusted central point of contact for key enterprise accounts, building deep relationships with stakeholders from C-suite to operations.
- Guide a major enterprise client through onboarding, product integration, and ongoing expansion across multiple workstreams and offerings.
- Dive deep into our product suite and become the go-to expert, proactively surfacing opportunities for adoption and educating clients on how Airwallex can solve complex business challenges.
- Lead and orchestrate complex, cross-functional projects, ensuring seamless client experiences and timely delivery against commitments.
- Spot trends and risks in client behavior, flag broader issues, and collaborate with internal teams to drive resolution and unlock new value streams.
- Drive commercial growth by identifying upselling/cross-selling opportunities, and participating in pricing and commercial negotiations.
- Use Monthly/Quarterly Business Reviews (MBRs/QBRs) and client insights to suggest new product avenues, helping shape Airwallex product strategy and plant seeds for future growth.
- Develop and execute account plans to achieve revenue targets and customer satisfaction goals.
- Monitor client performance and identify opportunities for improvement.
- Proactively communicate with clients to ensure they are aware of new products, features, and updates.
- Collaborate with internal teams (e.g., sales, marketing, product, engineering) to ensure client needs are met.
- Prepare and present regular reports on account performance to management.
- Stay up-to-date on industry trends and competitor activities.
- Participate in industry events and conferences to network and promote Airwallex.
- Contribute to the development of best practices for account management.
- Mentor and train junior account managers as needed.
Benefits
- general: Competitive salary and benefits package.
- general: Opportunity to work with a fast-growing, innovative company.
- general: Chance to make a significant impact on the company's success.
- general: Collaborative and supportive work environment.
- general: Opportunity for professional development and growth.
- general: Generous vacation and paid time off.
- general: Health, dental, and vision insurance.
- general: Life insurance and disability insurance.
- general: Employee stock options.
- general: Paid parental leave.
- general: Flexible work arrangements.
- general: Commuter benefits.
- general: Wellness programs.
- general: Employee assistance program.
- general: Company-sponsored events and activities.
- general: Training and development opportunities.
- general: Opportunity to work with a diverse and talented team.
- general: Access to cutting-edge technology.
- general: Opportunity to travel to other Airwallex offices around the world.
- general: A chance to shape the future of global payments and financial services.
Tags & Categories
Answer 10 quick questions to check your fit for Senior Account Manager, Enterprise Careers at Airwallex - Sydney, NSW | Apply Now! @ Airwallex.
Related Books and Jobs
Senior Account Manager, Enterprise Careers at Airwallex - Sydney, NSW | Apply Now!
Airwallex
Senior Account Manager, Enterprise Careers at Airwallex - Sydney, NSW | Apply Now!
Job Description
Senior Account Manager, Enterprise - Airwallex, Sydney
Role Overview
As a Senior Account Manager, Enterprise at Airwallex in Sydney, you will be the primary relationship owner for our largest and most strategic clients globally. This role is pivotal in driving client success, fostering long-term partnerships, and maximizing client lifetime value. You will guide clients through onboarding, product integration, and ongoing expansion, ensuring they leverage the full potential of Airwallex's offerings. Your responsibilities include understanding client needs, identifying growth opportunities, and collaborating with internal teams to deliver exceptional service and innovative solutions.
A Day in the Life
A typical day might involve:
- Meeting with key stakeholders at your enterprise client to discuss their business challenges and opportunities.
- Analyzing client data to identify trends and potential risks.
- Collaborating with the product team to develop new features or enhancements based on client feedback.
- Leading a cross-functional project to implement a new Airwallex solution for your client.
- Preparing and delivering a Quarterly Business Review (QBR) to showcase the value Airwallex is delivering.
- Working with the sales team to identify upselling and cross-selling opportunities.
- Responding to client inquiries and resolving any issues in a timely manner.
- Staying up-to-date on industry trends and competitor activities.
Why Sydney?
Sydney is a major financial hub and a gateway to the Asia-Pacific market. It offers a vibrant business ecosystem, a diverse talent pool, and a high quality of life. Airwallex's Sydney office is a dynamic and collaborative environment, where you will have the opportunity to work with some of the brightest minds in the industry.
Career Path
This role offers a clear career path within Airwallex. You can progress to roles such as Principal Account Manager, Team Lead, or even move into a leadership position within sales or customer success. Airwallex is committed to providing its employees with opportunities for professional development and growth.
Salary & Benefits
The estimated salary range for this role in Sydney is $150,000 to $220,000 AUD per year, depending on experience and qualifications. In addition to a competitive salary, Airwallex offers a comprehensive benefits package, including health insurance, paid time off, employee stock options, and more.
Airwallex Culture
At Airwallex, we value innovation, collaboration, and customer focus. We are a fast-paced, dynamic company with a strong emphasis on teamwork and continuous learning. We are looking for individuals who are passionate about solving complex problems and making a real impact on the world.
How to Apply
To apply for this role, please submit your resume and cover letter through our online application portal. Be sure to highlight your relevant experience and qualifications, and explain why you are a good fit for Airwallex.
FAQ
- What is Airwallex? Airwallex is a global payments and financial platform for modern businesses, offering solutions for business accounts, payments, spend management, and more.
- What does a Senior Account Manager, Enterprise do? A Senior Account Manager, Enterprise manages relationships with Airwallex's largest clients, driving their success and growth.
- What skills are required for this role? Key skills include account management, relationship building, communication, problem-solving, and project management.
- What is the career path for this role? You can progress to roles such as Principal Account Manager, Team Lead, or leadership positions within sales or customer success.
- What are the benefits of working at Airwallex? Airwallex offers a competitive salary, comprehensive benefits package, and opportunities for professional development.
- What is the work environment like at Airwallex? Airwallex is a fast-paced, dynamic, and collaborative environment with a focus on innovation and customer success.
- What is the interview process like? The interview process typically involves multiple rounds of interviews with hiring managers and team members.
- What is Airwallex's mission? Airwallex's mission is to empower businesses to grow without borders, by providing them with the tools they need to succeed in the global economy.
- What are Airwallex's values? Airwallex values innovation, collaboration, customer focus, and a commitment to excellence.
- How does Airwallex support employee growth and development? Airwallex offers a variety of training and development opportunities, including mentorship programs, online courses, and conference attendance.
Locations
- Sydney, New South Wales, Australia
Salary
165,000 - 242,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Account Managementintermediate
- Enterprise Salesintermediate
- Relationship Managementintermediate
- Cross-functional Collaborationintermediate
- Project Managementintermediate
- Commercial Negotiationintermediate
- Customer Insightsintermediate
- Product Knowledgeintermediate
- Upsellingintermediate
- Cross-sellingintermediate
- Problem Solvingintermediate
- Communication Skillsintermediate
- Stakeholder Managementintermediate
- Data Analysisintermediate
- Financial Acumenintermediate
- Strategic Thinkingintermediate
- Operational Excellenceintermediate
- Risk Managementintermediate
- Trend Analysisintermediate
- Presentation Skillsintermediate
Required Qualifications
- Bachelor's degree in Business, Finance, or a related field. (experience)
- 5+ years of experience in account management or a similar role, with a focus on enterprise clients. (experience)
- Proven track record of successfully managing and growing large, strategic accounts. (experience)
- Experience with cross-functional project management and collaboration. (experience)
- Strong understanding of financial technology and payments industry. (experience)
- Excellent communication, interpersonal, and presentation skills. (experience)
- Ability to build and maintain strong relationships with stakeholders at all levels. (experience)
- Demonstrated ability to identify and solve complex business problems. (experience)
- Experience with CRM software (e.g., Salesforce) and other sales tools. (experience)
- Experience in upselling and cross-selling products and services. (experience)
- Strong analytical skills and ability to interpret data to identify trends and opportunities. (experience)
- Ability to thrive in a fast-paced, dynamic environment. (experience)
- Experience working with international clients is a plus. (experience)
- Experience in a fintech or high-growth technology company is preferred. (experience)
- Demonstrated ability to work independently and as part of a team. (experience)
Responsibilities
- Act as the trusted central point of contact for key enterprise accounts, building deep relationships with stakeholders from C-suite to operations.
- Guide a major enterprise client through onboarding, product integration, and ongoing expansion across multiple workstreams and offerings.
- Dive deep into our product suite and become the go-to expert, proactively surfacing opportunities for adoption and educating clients on how Airwallex can solve complex business challenges.
- Lead and orchestrate complex, cross-functional projects, ensuring seamless client experiences and timely delivery against commitments.
- Spot trends and risks in client behavior, flag broader issues, and collaborate with internal teams to drive resolution and unlock new value streams.
- Drive commercial growth by identifying upselling/cross-selling opportunities, and participating in pricing and commercial negotiations.
- Use Monthly/Quarterly Business Reviews (MBRs/QBRs) and client insights to suggest new product avenues, helping shape Airwallex product strategy and plant seeds for future growth.
- Develop and execute account plans to achieve revenue targets and customer satisfaction goals.
- Monitor client performance and identify opportunities for improvement.
- Proactively communicate with clients to ensure they are aware of new products, features, and updates.
- Collaborate with internal teams (e.g., sales, marketing, product, engineering) to ensure client needs are met.
- Prepare and present regular reports on account performance to management.
- Stay up-to-date on industry trends and competitor activities.
- Participate in industry events and conferences to network and promote Airwallex.
- Contribute to the development of best practices for account management.
- Mentor and train junior account managers as needed.
Benefits
- general: Competitive salary and benefits package.
- general: Opportunity to work with a fast-growing, innovative company.
- general: Chance to make a significant impact on the company's success.
- general: Collaborative and supportive work environment.
- general: Opportunity for professional development and growth.
- general: Generous vacation and paid time off.
- general: Health, dental, and vision insurance.
- general: Life insurance and disability insurance.
- general: Employee stock options.
- general: Paid parental leave.
- general: Flexible work arrangements.
- general: Commuter benefits.
- general: Wellness programs.
- general: Employee assistance program.
- general: Company-sponsored events and activities.
- general: Training and development opportunities.
- general: Opportunity to work with a diverse and talented team.
- general: Access to cutting-edge technology.
- general: Opportunity to travel to other Airwallex offices around the world.
- general: A chance to shape the future of global payments and financial services.
Tags & Categories
Answer 10 quick questions to check your fit for Senior Account Manager, Enterprise Careers at Airwallex - Sydney, NSW | Apply Now! @ Airwallex.
Related Books and Jobs