Senior Manager, Operations Strategy at Airwallex - London, United Kingdom

Role Overview

Airwallex is seeking a highly motivated and experienced Senior Manager, Operations Strategy to join our team in London. As a key member of our Operations Strategy team, you will be responsible for identifying and driving strategic projects that improve customer experience across the EMEA region. This role requires a strong analytical mindset, excellent communication skills, and the ability to work collaboratively across functions to deliver impactful results.

A Day in the Life

In this role, you will be responsible for a variety of tasks, including:

• Identifying and prioritizing strategic projects to improve customer experience
• Leading initiatives to uplift the day-to-day work of operational functions
• Taking a data-driven approach to problem-solving
• Working across functions to ensure stakeholder alignment and deliver desired outcomes
• Preparing and updating materials covering project progress
• Handling special projects and ad-hoc incoming requests

Why London?

London is a global hub for finance and technology, making it an ideal location for Airwallex to expand its operations and serve its growing customer base. The city offers access to a diverse talent pool, a vibrant business ecosystem, and a strategic location for serving the EMEA region. Working in London provides opportunities to collaborate with international teams and contribute to Airwallex's global growth strategy.

Career Path

This role offers significant opportunities for career advancement within Airwallex. You can potentially progress to Director-level positions within Operations Strategy, leading larger teams and initiatives. There are also opportunities to move into other areas of the company, such as product management, business development, or general management, depending on your interests and skills.

Salary & Benefits

Airwallex offers a competitive salary and benefits package, commensurate with experience and qualifications. The salary range for this role is estimated to be $110,000 to $160,000 USD per year. In addition to salary, Airwallex provides a comprehensive benefits package, including health insurance, paid time off, employee stock options, and other perks.

Airwallex Culture

Airwallex is a fast-paced, innovative company with a strong focus on customer success. We value collaboration, ownership, and a data-driven approach to decision-making. Our employees are passionate about building the future of global finance and are committed to delivering exceptional results. We foster a supportive and inclusive work environment where everyone can thrive.

How to Apply

If you are interested in this opportunity, please submit your resume and cover letter through our online application portal. We encourage you to highlight your relevant experience, skills, and achievements, and to explain why you are a good fit for Airwallex and this role.

FAQ

1. What is Airwallex? Airwallex is a global payments and financial platform for modern businesses.
2. Where is Airwallex headquartered? Airwallex is headquartered in Melbourne, Australia.
3. How many employees does Airwallex have? Airwallex has over 2,000 employees worldwide.
4. What are Airwallex's core values? Airwallex values innovation, customer focus, and collaboration.
5. What is the work environment like at Airwallex? Airwallex offers a fast-paced, dynamic, and collaborative work environment.
6. What are the opportunities for professional development at Airwallex? Airwallex offers various opportunities for professional development, including training programs, mentorship, and career advancement.
7. What is the company's approach to diversity and inclusion? Airwallex is committed to creating a diverse and inclusive work environment where everyone feels welcome and valued.
8. What is the interview process like at Airwallex? The interview process typically involves multiple rounds of interviews with hiring managers and team members.
9. What are the benefits of working at Airwallex? Airwallex offers a competitive salary and benefits package, including health insurance, paid time off, and employee stock options.
10. How does Airwallex contribute to the community? Airwallex supports various community initiatives through charitable donations and employee volunteer programs.