Senior Optimization Consultant at Airwallex: Shape the Future of Global Payments

Role Overview

As a Senior Optimization Consultant at Airwallex, you'll be at the forefront of enhancing payment performance for our largest merchants. Based in the vibrant city of New York, you'll leverage your expertise in data analysis, payment systems, and fraud prevention to drive tangible improvements in our customers' payment processes. This role requires a blend of technical acumen, strong communication skills, and a passion for problem-solving. Your primary responsibility will be to identify opportunities to optimize payment performance through in-depth data analysis and industry knowledge. You'll design and implement methodologies, lead discussions with clients, and train internal teams to ensure best practices are followed. Collaborating with various stakeholders, including Account Managers, Product Managers, and Data Scientists, you'll play a critical role in shaping the future of Airwallex's payment solutions.

A Day in the Life

Here's a glimpse into a typical day as a Senior Optimization Consultant: * **Data Deep Dive:** You'll start your day by analyzing payment data to identify trends and potential areas for improvement. Using tools like SQL and Python, you'll extract insights that inform your optimization strategies. * **Client Engagement:** You'll lead discussions with key clients, presenting your findings and recommending actionable steps to enhance their payment performance. Your ability to communicate complex information in a clear and concise manner is crucial. * **Methodology Development:** You'll refine and update the standard methodology for improving payment performance, ensuring it aligns with the latest industry best practices and customer needs. * **Internal Training:** You'll conduct training sessions for internal teams, such as Sales, to equip them with the knowledge and tools needed to effectively communicate the value of Airwallex's payment solutions. * **Collaboration:** You'll work closely with Product Managers and Data Scientists to incorporate customer feedback into product development and explore new ways to enhance payment performance. * **Strategic Planning:** You'll contribute to the development of strategic initiatives aimed at improving overall payment performance and reducing fraud.

Why New York?

New York City is a global hub for finance, technology, and innovation. It offers a dynamic environment with access to a diverse talent pool and a thriving business community. Airwallex's presence in New York provides you with the opportunity to work alongside some of the brightest minds in the industry and contribute to the growth of a rapidly expanding company. Being based in New York also allows you to stay connected to the latest trends and developments in the payments industry. The city hosts numerous conferences, workshops, and networking events that provide valuable learning and professional development opportunities.

Career Path

Airwallex is committed to providing its employees with opportunities for growth and advancement. As a Senior Optimization Consultant, you can expect to develop your skills and expertise in payment optimization, fraud prevention, and data analysis. You may also have the opportunity to take on leadership roles within the team or move into other areas of the company, such as Product Management or Sales. Airwallex offers a clear career path for its employees, with opportunities to progress to roles such as Principal Optimization Consultant, Team Lead, or even Director of Optimization. The company also provides ongoing training and development programs to help you reach your full potential.

Salary & Benefits

The estimated salary range for this position is $140,000 to $200,000 per year, commensurate with experience and qualifications. In addition to a competitive salary, Airwallex offers a comprehensive benefits package that includes: * Comprehensive health, dental, and vision insurance * Generous paid time off and holidays * Professional development opportunities * Employee assistance program * Flexible work arrangements * Company-sponsored events and activities * Commuter benefits * Wellness programs * Retirement savings plan * Paid parental leave ## Airwallex Culture Airwallex fosters a collaborative and inclusive work environment where employees are empowered to make a difference. The company values innovation, customer focus, and teamwork. Airwallex is committed to providing its employees with the resources and support they need to succeed. Airwallex's culture is built on the following principles: * **Customer Obsession:** Airwallex is dedicated to providing its customers with the best possible experience. * **Innovation:** Airwallex is constantly seeking new and better ways to solve problems and improve its products and services. * **Teamwork:** Airwallex believes that the best results are achieved through collaboration and teamwork. * **Ownership:** Airwallex empowers its employees to take ownership of their work and make a difference. * **Learning:** Airwallex is committed to providing its employees with opportunities to learn and grow. ## How to Apply To apply for the Senior Optimization Consultant position, please submit your resume and cover letter through the Airwallex careers website. In your cover letter, please highlight your relevant experience and qualifications, and explain why you are interested in working at Airwallex. The application process typically involves the following steps: 1. **Resume Screening:** Your resume will be reviewed by a member of the HR team to determine if your qualifications match the requirements of the position. 2. **Phone Interview:** If your resume is selected, you will be contacted for a phone interview with a member of the hiring team. 3. **In-Person Interview:** If you pass the phone interview, you will be invited to an in-person interview with the hiring manager and other members of the team. 4. **Offer:** If you are selected as the top candidate, you will receive an offer of employment. ## Frequently Asked Questions (FAQ) 1. **What is Airwallex?** Airwallex is a global payments and financial platform that empowers businesses to operate globally without borders. 2. **What does a Senior Optimization Consultant do?** A Senior Optimization Consultant analyzes data, identifies opportunities to improve payment performance, and leads discussions with clients to implement improvements. 3. **What skills are required for this role?** Key skills include data analysis, payment optimization, communication, and stakeholder management. 4. **What is the salary range for this position?** The estimated salary range is $140,000 to $200,000 per year. 5. **What benefits does Airwallex offer?** Airwallex offers a comprehensive benefits package, including health insurance, paid time off, and professional development opportunities. 6. **What is the company culture like?** Airwallex fosters a collaborative and inclusive work environment with a focus on innovation and customer obsession. 7. **What is the career path for this role?** Opportunities for advancement include roles such as Principal Optimization Consultant, Team Lead, and Director of Optimization. 8. **Where is this position located?** This position is located in New York, New York. 9. **How do I apply for this position?** You can apply through the Airwallex careers website by submitting your resume and cover letter. 10. **What is Airwallex's approach to diversity and inclusion?** Airwallex is committed to creating a diverse and inclusive workplace where everyone feels valued and respected.