Airwallex: Senior Product Manager, Technical Programs - Core Infra for Issuing

Role Overview

Airwallex is seeking a highly skilled and motivated Senior Product Manager, Technical Programs to join our Core Infrastructure team, focusing on Issuing products. Based in San Francisco, this role is pivotal in driving the global expansion of our Issuing product by acting as the technical bridge between external partners (networks, banks, and vendors) and our internal Solution Engineering (SE) and Product teams. The successful candidate will own the technical success of our regional growth and be responsible for building products that enable our infrastructure to scale efficiently and effectively. This role requires a deep understanding of the card-issuing lifecycle, strong technical acumen, and the ability to manage complex projects in a fast-paced environment.

Day in the Life

As a Senior Product Manager, Technical Programs, your day will involve a mix of strategic planning, technical execution, and partner management. Here’s a glimpse into your daily activities:

• Technical Setup and Execution: You will manage the end-to-end technical setup for launching the Issuing Product in new markets, including coordinating with engineering teams and external partners.
• Partner Communication: You'll serve as the primary technical point of contact for external partners, addressing technical inquiries and resolving issues related to integrations.
• Solution Engineering Collaboration: You'll collaborate with Solution Engineering (SE) to deploy white-label platform programs, ensuring seamless integration and successful market launch for customers.
• Program Management: You'll lead the technical journey for platform customers, from initial inquiry to successful deployment.
• Compliance and Reporting: A key aspect will be managing compliance and partner-specific reporting to ensure adherence to regulatory requirements.
• Innovation: You'll lead and support AI-driven initiatives to automate processes, improve efficiency, and optimize the Issuing product.
• Cross-functional Meetings: You’ll participate in meetings with product, engineering, and business development teams to align on strategy and execution plans.
• Documentation and Training: You’ll create and maintain technical documentation to support internal teams and external partners.
• Problem Solving: You'll troubleshoot technical issues, identify root causes, and implement effective solutions.

Why San Francisco?

San Francisco is a global hub for technology and innovation, making it an ideal location for a Senior Product Manager, Technical Programs. The city offers:

• Access to Talent: A large pool of highly skilled engineers, product managers, and fintech professionals.
• Innovation Ecosystem: A vibrant ecosystem of startups, venture capital firms, and established technology companies.
• Strategic Location: Proximity to major financial institutions and technology partners.
• Networking Opportunities: Numerous industry events, conferences, and meetups.
• Quality of Life: A high quality of life with access to cultural attractions, outdoor activities, and diverse communities.

Career Path

At Airwallex, we are committed to fostering the growth and development of our employees. As a Senior Product Manager, Technical Programs, you can expect a well-defined career path with opportunities to advance into roles such as:

• Principal Product Manager: Lead strategic initiatives and drive product vision for the Issuing product.
• Director of Product Management: Manage a team of product managers and oversee the entire Issuing product portfolio.
• VP of Product: Lead the product organization and contribute to the overall company strategy.
• Technical Leadership Roles: Opportunities to move into senior technical leadership positions within the engineering organization.

Salary & Benefits

Airwallex offers a competitive salary and benefits package, including:

• Salary: The estimated salary range for this role is $150,000 - $220,000 per year, commensurate with experience and qualifications.
• Equity: Participation in the company's equity program.
• Health Insurance: Comprehensive health, dental, and vision insurance plans.
• Paid Time Off: Generous paid time off policy, including vacation, sick leave, and holidays.
• Parental Leave: Paid parental leave for new parents.
• Flexible Work Arrangements: Flexible work arrangements to support work-life balance.
• Professional Development: Opportunities for professional development and training.
• Employee Assistance Program: Access to confidential counseling and support services.
• Wellness Programs: Wellness programs to promote employee health and well-being.
• Company Events: Company-sponsored events and activities.
• Commuter Benefits: Commuter benefits to help with transportation costs.
• Office Perks: Snacks and drinks in the office.
• Retirement Plan: 401(k) with company match.

Airwallex Culture

Airwallex is a dynamic and innovative company with a strong focus on collaboration, customer obsession, and continuous learning. Our culture is characterized by:

• Innovation: We encourage experimentation and innovation to drive product excellence.
• Collaboration: We work together as a team to achieve our goals.
• Customer Obsession: We are passionate about delivering exceptional customer experiences.
• Continuous Learning: We are committed to continuous learning and professional development.
• Ownership: We take ownership of our work and are accountable for our results.
• Impact: We strive to make a meaningful impact on the global payments landscape.

How to Apply

If you are a highly motivated and skilled Senior Product Manager, Technical Programs with a passion for fintech and a desire to make a global impact, we encourage you to apply. To apply for this position, please submit your resume and cover letter through the Airwallex careers page. Be sure to highlight your relevant experience, technical skills, and accomplishments. We look forward to hearing from you!

FAQ

1. What is Airwallex?

   Airwallex is a global payments and financial platform that empowers businesses with integrated solutions to manage business accounts, payments, spend management, treasury, and embedded finance at a global scale.

2. What does a Senior Product Manager, Technical Programs do at Airwallex?

   A Senior Product Manager, Technical Programs drives the global expansion of our Issuing product by acting as the technical bridge between external partners and internal teams. They manage technical projects, ensure compliance, and support AI-driven initiatives.

3. What qualifications are required for this role?

   A Bachelor's degree in a technical field, 5+ years of experience in product management or technical program management (preferably in fintech), and a deep understanding of the card-issuing lifecycle are required.

4. What skills are important for this role?

   Key skills include product management, technical program management, fintech expertise, card-issuing knowledge, partner management, and strong communication and problem-solving abilities.

5. What is the career path for this role?

   Potential career paths include Principal Product Manager, Director of Product Management, VP of Product, and senior technical leadership roles.

6. What is the salary range for this role?

   The estimated salary range is $150,000 - $220,000 per year, commensurate with experience and qualifications.

7. What benefits does Airwallex offer?

   Airwallex offers a competitive benefits package, including health insurance, paid time off, parental leave, flexible work arrangements, professional development, and a 401(k) with company match.

8. What is the company culture like at Airwallex?

   Airwallex has a dynamic and innovative culture focused on collaboration, customer obsession, continuous learning, and ownership.

9. How can I apply for this role?

   To apply, submit your resume and cover letter through the Airwallex careers page, highlighting your relevant experience, technical skills, and accomplishments.

10. What opportunities are there for AI-driven initiatives in this role?

    This role involves leading and supporting AI-driven initiatives to automate manual processes, improve efficiency, and optimize the Issuing product's functionality.