Senior Site Reliability Engineer, Spend Foundations at Airwallex - Singapore

Role Overview

As a Senior Site Reliability Engineer (SRE) at Airwallex, focusing on Spend Foundations, you will play a crucial role in ensuring the reliability, scalability, and performance of our critical infrastructure supporting the Spend product line. This role requires a blend of software engineering and systems engineering expertise, with a focus on automation, monitoring, and incident response. You will collaborate closely with product development teams, DevOps, and security teams to deliver and maintain robust cloud infrastructure that meets the evolving needs of our global business.

Day in the Life

Your day as a Senior SRE might include: * **Infrastructure Design and Implementation:** Designing and implementing cloud infrastructure solutions for new services and roadmap initiatives, leveraging best practices for scalability, security, and cost-effectiveness. * **Collaboration with Development Teams:** Embedding with product development teams to provide guidance on reliability, performance, and operational readiness, ensuring that new features and services are designed with operational considerations in mind. * **Incident Response and Troubleshooting:** Leading incident response efforts, including troubleshooting, root cause analysis, and remediation, to minimize downtime and ensure service availability. * **Observability and Monitoring:** Developing and maintaining comprehensive monitoring and alerting systems to proactively identify and address potential issues before they impact users. * **Automation and Tooling:** Automating repetitive tasks and processes to improve efficiency and reduce manual effort, leveraging tools such as Ansible, Chef, or Puppet. * **SLO Management:** Defining and owning team-level Service Level Objectives (SLOs) and Key Performance Indicators (KPIs) to measure and track the reliability and performance of our systems. * **Runbook Development:** Creating and maintaining runbooks and documentation for critical systems and processes, ensuring that our teams have the information they need to effectively manage and support our infrastructure. * **Compliance and Security:** Collaborating with central DevOps and security teams to ensure compliance with security policies and industry best practices. * **Knowledge Sharing:** Participating in knowledge sharing sessions and mentoring junior team members.

Why Singapore?

Singapore is a strategic location for Airwallex due to several factors: * **Hub for Innovation:** Singapore is a leading hub for innovation and technology in Southeast Asia, attracting top talent and fostering a vibrant ecosystem of startups and established tech companies. * **Strong Infrastructure:** Singapore boasts a world-class infrastructure, including reliable internet connectivity, modern data centers, and a stable political and economic environment. * **Access to Talent:** Singapore has a highly skilled workforce with expertise in technology, finance, and business, making it an ideal location for building and scaling our engineering teams. * **Strategic Location:** Singapore is strategically located in Southeast Asia, providing easy access to key markets and customers in the region. * **Government Support:** The Singaporean government is committed to supporting the growth of the technology sector, offering various incentives and programs to attract foreign investment and talent.

Career Path

At Airwallex, we are committed to providing our employees with opportunities for growth and development. As a Senior SRE, you can expect the following career path: * **Technical Lead:** Lead technical projects and initiatives, providing guidance and mentorship to junior team members. * **Principal Engineer:** Drive technical strategy and innovation, working on complex and challenging problems that have a significant impact on the business. * **Engineering Manager:** Lead and manage a team of SREs, providing coaching, mentoring, and performance management. * **Architect:** Design and architect large-scale systems and infrastructure solutions, ensuring that they meet the needs of our growing business. We also encourage our employees to pursue their interests and develop their skills through various training programs, conferences, and internal learning resources. ## Salary & Benefits The estimated salary range for a Senior Site Reliability Engineer in Singapore is between $150,000 - $250,000 USD annually. Actual compensation will be dependent on experience, skills, and qualifications. Airwallex offers a comprehensive benefits package including: * Competitive salary and bonus structure * Generous paid time off * Comprehensive health, dental, and vision insurance * Employee stock options * Retirement plan with company match * Professional development opportunities * Flexible work arrangements ## Airwallex Culture At Airwallex, we value: * **Customer Obsession:** We are passionate about solving our customers' problems and delivering exceptional experiences. * **Innovation:** We are constantly pushing the boundaries of what's possible and embracing new technologies to drive innovation. * **Collaboration:** We believe that teamwork and collaboration are essential for success. * **Ownership:** We take ownership of our work and are accountable for our results. * **Growth Mindset:** We are always learning and growing, and we encourage our employees to do the same. ## How to Apply If you are interested in joining our team as a Senior Site Reliability Engineer, please submit your application online through our careers page. Be sure to include your resume, cover letter, and any relevant certifications or portfolio links. ## FAQ **1. What is Airwallex?** Airwallex is a global payments and financial platform for modern businesses, offering solutions for cross-border payments, multi-currency accounts, and more. **2. What does a Site Reliability Engineer do?** A Site Reliability Engineer (SRE) is responsible for ensuring the reliability, scalability, and performance of our critical infrastructure and services. **3. What skills are required for this role?** The key skills required for this role include cloud infrastructure management, DevOps, incident response, observability, and automation. **4. What is the career path for this role?** The career path for this role includes opportunities to advance to technical lead, principal engineer, engineering manager, or architect. **5. What is the work environment like at Airwallex?** Airwallex has a collaborative and supportive work environment with a focus on innovation and customer obsession. **6. What are the benefits of working at Airwallex?** Airwallex offers a comprehensive benefits package including competitive salary, health insurance, employee stock options, and more. **7. What is the interview process like?** The interview process typically includes a phone screen, technical interview, and a final interview with the hiring manager. **8. What is the company culture like?** The company culture is collaborative, innovative, and customer-focused. **9. What opportunities are there for professional development?** Airwallex offers various training programs, conferences, and internal learning resources to support professional development. **10. How does Airwallex support diversity and inclusion?** Airwallex is committed to creating a diverse and inclusive workplace where everyone feels valued and respected.