Staff Product Manager, Billing - Airwallex, New York

Role Overview

As a Staff Product Manager for Billing at Airwallex, you will be at the forefront of shaping the future of our global payments and financial platform. Your primary responsibility will be to define and drive the product strategy for our payments and billing solutions. This involves everything from envisioning the product and designing solutions to meticulously planning roadmaps and executing them effectively. You will work across various critical areas, including cross-border payments, FX (foreign exchange), settlements, reconciliation, invoicing, and subscription billing.

Your role will require you to build and enhance robust billing and invoicing solutions that not only support recurring payments but also ensure automated reconciliation and adherence to global compliance requirements. A significant part of your responsibility will involve leveraging Artificial Intelligence (AI) and Machine Learning (ML) insights to optimize our billing processes. This includes automating invoice categorization, streamlining payment reconciliation, implementing fraud prevention measures, predicting customer churn, and personalizing billing experiences to enhance user satisfaction.

A Day in the Life

A typical day for a Staff Product Manager, Billing at Airwallex might include:

• Strategic Planning: Participating in meetings with senior leadership to discuss the overall product vision and align the billing product strategy with the company's goals.
• Product Design: Working closely with the design team to create user-friendly interfaces and seamless experiences for our billing solutions.
• Roadmap Development: Prioritizing features and initiatives for the billing product roadmap based on market analysis, customer feedback, and technical feasibility.
• Cross-Functional Collaboration: Coordinating with engineering, data science, and commercial teams to ensure the successful delivery of new billing features and enhancements.
• Data Analysis: Analyzing data to identify trends, patterns, and insights that can inform product decisions and optimize billing processes.
• Customer Engagement: Gathering feedback from customers and stakeholders to understand their needs and pain points related to billing and payments.
• AI/ML Integration: Exploring opportunities to leverage AI/ML technologies to automate tasks, improve accuracy, and personalize the billing experience.
• Compliance Monitoring: Staying up-to-date on regulatory requirements and industry best practices related to billing and payments.
• Team Management: Providing guidance and mentorship to a team of product managers, fostering a culture of innovation and collaboration.
• Performance Review: Presenting progress reports and performance metrics to senior management, highlighting key achievements and areas for improvement.

Why New York?

New York City is a global hub for finance and technology, making it an ideal location for Airwallex to establish a strong presence. The city's diverse talent pool, vibrant startup ecosystem, and proximity to major financial institutions create a fertile ground for innovation and growth. By basing this role in New York, Airwallex can tap into the city's rich resources and build strategic partnerships that will drive the company's success.

Furthermore, New York's strategic location provides convenient access to both domestic and international markets, allowing Airwallex to better serve its global customer base. The city's world-class infrastructure, including its transportation network and telecommunications infrastructure, supports seamless operations and efficient communication.

Career Path

The Staff Product Manager, Billing role at Airwallex offers a clear path for career advancement within the company. Successful candidates can progress to roles such as:

• Senior Staff Product Manager: Leading larger and more complex product initiatives, with a broader scope of responsibility.
• Principal Product Manager: Serving as a subject matter expert and thought leader in the field of billing and payments, influencing the company's overall product strategy.
• Director of Product Management: Managing a team of product managers and overseeing the entire billing product portfolio.
• VP of Product: Leading the product organization and driving the company's product vision and strategy.

Airwallex is committed to providing its employees with opportunities for professional development and growth. The company offers a variety of training programs, mentorship opportunities, and career advancement resources to help employees reach their full potential.

Salary & Benefits

The estimated salary range for the Staff Product Manager, Billing role in New York is $160,000 to $240,000 per year. The actual salary will depend on the candidate's experience, skills, and qualifications.

In addition to a competitive salary, Airwallex offers a comprehensive benefits package that includes:

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Employee stock options
• Retirement plan
• Commuting benefits
• Wellness programs
• Flexible work arrangements (if applicable)
• Team-building activities

Airwallex Culture

Airwallex fosters a culture of innovation, collaboration, and customer focus. The company values its employees and provides them with a supportive and inclusive work environment. Airwallex encourages its employees to take ownership of their work and empowers them to make a real impact on the company's success.

The company is committed to diversity and inclusion, and it actively promotes equal opportunities for all employees. Airwallex believes that a diverse workforce is essential to its success, and it strives to create an environment where everyone feels welcome and valued.

How to Apply

Interested candidates are encouraged to apply online through the Airwallex careers website. The application process typically involves submitting a resume and cover letter, as well as completing an online assessment. Shortlisted candidates will be invited to participate in a series of interviews with the hiring manager and other members of the team.

FAQ

1. What is Airwallex?

   Airwallex is a global payments and financial platform that helps businesses manage their finances and payments more efficiently.

2. What does a Staff Product Manager, Billing do at Airwallex?

   A Staff Product Manager, Billing defines and drives the product strategy for Airwallex's payments and billing solutions, focusing on cross-border payments, FX, settlements, reconciliation, invoicing, and subscription billing.

3. What are the required qualifications for this role?

   The required qualifications include 5-10 years of experience in Product Management, experience in payments, billing, or financial services, and a proven track record of taking products from ideation to delivery at scale.

4. What skills are important for this role?

   Important skills include product management, payments, billing, financial services, AI/ML, data analysis, communication, and collaboration.

5. What is the career path for this role?

   The career path includes progression to Senior Staff Product Manager, Principal Product Manager, Director of Product Management, and VP of Product.

6. What is the salary range for this role?

   The estimated salary range for this role is $160,000 to $240,000 per year, depending on experience and qualifications.

7. What benefits does Airwallex offer?

   Airwallex offers a comprehensive benefits package that includes health insurance, dental insurance, vision insurance, paid time off, employee stock options, and more.

8. What is the company culture like at Airwallex?

   Airwallex fosters a culture of innovation, collaboration, and customer focus, and it values its employees and provides them with a supportive and inclusive work environment.

9. Where is this role located?

   This role is located in New York, NY.

10. How can I apply for this role?

    Interested candidates can apply online through the Airwallex careers website.