Staff Software Engineer, Ops Efficiency at Airwallex - Singapore

Role Overview

As a Staff Software Engineer in the Ops Efficiency team at Airwallex Singapore, you will be at the forefront of building and optimizing critical systems and tools that drive operational excellence. You will be responsible for enhancing user onboarding, automating manual operations, and improving risk detection, all while collaborating with cross-functional teams to deliver impactful technical solutions at scale. Your role will be instrumental in streamlining processes for Airwallex’s internal operations, leveraging AI and data-driven approaches to predict and mitigate user risk. You will also be expected to mentor and guide junior team members, contributing to their technical growth.

Day in the Life

A typical day might involve:

• Designing and implementing scalable automation tools to improve user onboarding.
• Developing AI algorithms to detect and prevent fraudulent activities.
• Collaborating with product managers and operations teams to define system requirements.
• Participating in architectural discussions and code reviews.
• Optimizing system performance and reliability.
• Mentoring junior engineers and providing technical guidance.
• Troubleshooting and resolving production issues.
• Staying up-to-date with the latest technologies and industry trends.
• Attending team meetings and sprint planning sessions.
• Documenting technical designs and implementations.

Why Singapore?

Singapore is a global hub for fintech innovation and a strategic location for Airwallex. The country offers a vibrant ecosystem of technology companies, access to top talent, and a supportive regulatory environment. Working in Singapore provides opportunities to collaborate with diverse teams, tackle complex challenges, and contribute to Airwallex’s mission of building the future of global banking. The city-state’s robust infrastructure, stable economy, and high quality of life make it an attractive destination for professionals looking to advance their careers in a dynamic and international setting.

Career Path

This Staff Software Engineer role offers significant opportunities for career growth within Airwallex. You can advance to roles such as Principal Engineer, Engineering Manager, or Architect, depending on your interests and expertise. Airwallex is committed to providing employees with the resources and support they need to develop their skills and achieve their career goals. The company offers training programs, mentorship opportunities, and exposure to different areas of the business, allowing you to broaden your knowledge and expand your network.

Salary & Benefits

The estimated salary range for this role in Singapore is between USD 150,000 and USD 250,000 per year, commensurate with experience and qualifications. Airwallex also offers a comprehensive benefits package, including health insurance, paid time off, employee stock options, and other perks. The company is committed to providing employees with a competitive compensation package that rewards their contributions and supports their well-being.

Airwallex Culture

Airwallex fosters a culture of innovation, collaboration, and continuous learning. The company values employees who are passionate about solving complex problems, taking ownership, and driving results. Airwallex promotes a diverse and inclusive work environment where everyone feels valued and respected. The company encourages employees to share their ideas, challenge the status quo, and contribute to the company’s success. Airwallex also emphasizes work-life balance and provides employees with flexible work arrangements to support their personal and professional needs.

How to Apply

Interested candidates are encouraged to apply through the Airwallex careers page. Please submit your resume and a cover letter highlighting your relevant experience and qualifications. The application process typically involves an initial screening, followed by technical interviews and a final interview with the hiring manager. Airwallex is an equal opportunity employer and welcomes applications from all qualified candidates.

FAQ

1. What is the Ops Efficiency team responsible for? The Ops Efficiency team focuses on driving operational excellence by automating and optimizing processes for Airwallex’s internal ops teams.
2. What kind of projects will I be working on? You will be working on projects related to user onboarding, risk detection, and automation of manual operations.
3. What technologies does the team use? The team uses a variety of technologies, including AI, data analytics, and cloud computing.
4. What is the work environment like at Airwallex? Airwallex fosters a collaborative, innovative, and fast-paced work environment.
5. What are the opportunities for career growth? Airwallex offers opportunities for career advancement to roles such as Principal Engineer, Engineering Manager, or Architect.
6. What is the company's approach to work-life balance? Airwallex emphasizes work-life balance and provides employees with flexible work arrangements.
7. What are the key attributes Airwallex values in its employees? Airwallex values employees who are builders, problem solvers, and driven by impact.
8. How does Airwallex support employee development? Airwallex provides training programs, mentorship opportunities, and exposure to different areas of the business.
9. What is the company's approach to diversity and inclusion? Airwallex promotes a diverse and inclusive work environment where everyone feels valued and respected.
10. What is the interview process like? The interview process typically involves an initial screening, followed by technical interviews and a final interview with the hiring manager.