Staff Solutions Engineer, Spend at Airwallex - San Francisco

Role Overview

As a Staff Solutions Engineer focusing on Spend at Airwallex in San Francisco, you will play a pivotal role in driving the adoption and success of our spend management solutions. You'll partner closely with the sales, product, and engineering teams to provide world-class support to our clients, ensuring they maximize the value of Airwallex's offerings. Your expertise in API integrations and technical solutions will be crucial in helping our clients overcome challenges and achieve their business goals.

Day in the Life

Your day will involve a mix of client interaction, technical design, and internal collaboration. You'll be:

• Meeting with clients to understand their needs and design tailored solutions.
• Developing proof-of-concept demonstrations to showcase the capabilities of our spend management platform.
• Serving as the technical expert during sales calls, answering questions, and addressing concerns.
• Collaborating with the product team to provide feedback on product enhancements and new features.
• Working with the engineering team to ensure smooth API integrations and technical implementations.
• Staying up-to-date on industry trends and emerging technologies in the spend management space.
• Contributing to the development of best practices and documentation for solutions engineering processes.
• Guiding clients on best practices for leveraging Airwallex solutions to optimize their spend management processes.
• Troubleshooting technical issues and providing timely resolutions.
• Supporting the sales team in responding to RFPs and technical questionnaires.

Why San Francisco?

San Francisco is a global hub for technology and innovation, making it an ideal location for Airwallex. Being in San Francisco provides access to:

• A highly skilled talent pool of engineers, product managers, and sales professionals.
• A vibrant startup ecosystem with numerous opportunities for networking and collaboration.
• Close proximity to major tech companies and venture capital firms.
• A diverse and inclusive culture that fosters creativity and innovation.
• Opportunities to attend industry events and conferences.

Career Path

At Airwallex, we are committed to providing our employees with opportunities for growth and development. As a Staff Solutions Engineer, Spend, you can progress along several career paths, including:

• Senior Solutions Engineer: Taking on more complex projects and mentoring junior team members.
• Solutions Architect: Focusing on the overall architecture of solutions and designing integrations with other systems.
• Product Manager: Transitioning into a product management role and helping to shape the future of our spend management platform.
• Technical Sales Manager: Leading a team of solutions engineers and driving sales growth.
• Engineering Management: Leading a team of engineers responsible for developing and maintaining our spend management platform.

Salary & Benefits

The estimated salary range for a Staff Solutions Engineer, Spend in San Francisco is $150,000 - $220,000 per year. In addition to a competitive salary, Airwallex offers a comprehensive benefits package that includes:

• Health, dental, and vision insurance
• Generous paid time off and holiday policy
• Flexible work arrangements
• Professional development opportunities
• Employee assistance program
• Wellness programs and resources
• Commuter benefits
• Company-sponsored events and activities
• Snacks and beverages in the office

Airwallex Culture

Airwallex is a fast-paced, dynamic company with a culture of innovation and collaboration. We value:

• Ambitious Thinking: We are not afraid to take risks and challenge the status quo.
• Customer Obsession: We are committed to providing our customers with the best possible experience.
• Teamwork: We work together to achieve our goals.
• Ownership: We take responsibility for our actions and results.
• Learning: We are constantly learning and growing.

How to Apply

If you are interested in applying for the Staff Solutions Engineer, Spend position at Airwallex in San Francisco, please submit your resume and cover letter through our online application portal. We encourage you to highlight your relevant experience, skills, and accomplishments, and explain why you are a good fit for Airwallex.

FAQ

1. What does Airwallex do? Airwallex is a global payments and financial platform for modern businesses.
2. What are the key responsibilities of a Solutions Engineer at Airwallex? Designing solutions, developing demos, technical support, and working with product and engineering teams.
3. What skills are important for this role? API integration, communication, problem-solving, and technical sales.
4. What is the company culture like at Airwallex? Fast-paced, innovative, and collaborative.
5. What career growth opportunities are available? Senior SE, Solutions Architect, Product Manager, and more.
6. What are the benefits of working at Airwallex? Competitive salary, health insurance, flexible work arrangements, and professional development.
7. What is the interview process like? Typically includes a phone screen, technical interview, and a final interview with hiring managers.
8. What is the team structure? Solutions Engineering team collaborates with sales, product, and engineering.
9. How does Airwallex support employee growth? Through professional development opportunities, mentorship, and internal mobility.
10. What are the working hours like? Flexible, with a focus on delivering results.