Custom Protection Officer - ACT 235 Certified - Philadelphia, Pennsylvania

Allied Universal: Your Path to a Rewarding Security Career

Allied Universal, North America’s leading security and facility services company, offers more than just a job; we offer a career with purpose. As a Custom Protection Officer in Philadelphia, Pennsylvania, you'll be part of a dynamic and collaborative team that positively impacts the communities and customers we serve. This role, requiring ACT 235 certification, offers a unique opportunity to safeguard clients across various industries, from commercial real estate to healthcare and government facilities.

Role Overview

As a Custom Protection Officer, you are the first line of defense in ensuring the safety and security of our clients' premises. Your responsibilities extend beyond simple observation; you'll be actively involved in preventing incidents, responding to emergencies, and providing exceptional customer service. This role demands vigilance, professionalism, and the ability to handle critical situations with composure and sound judgment. Your presence ensures a safe and secure environment for employees, visitors, and assets.

A Day in the Life of a Custom Protection Officer

Each day brings new challenges and opportunities. Your shift might include:

• Patrolling designated areas: Conducting thorough foot or vehicle patrols to identify potential security risks.
• Monitoring and Surveillance: Vigilantly watching for any irregular activities or safety hazards using CCTV and other surveillance equipment.
• Emergency Response: Responding promptly and effectively to alarms, incidents, and emergencies, coordinating with law enforcement and fire departments as needed.
• Customer Service: Providing exceptional customer service by greeting visitors, answering inquiries, and offering assistance.
• Access Control: Managing entry and exit points, verifying credentials, and maintaining accurate visitor logs.
• Report Writing: Documenting incidents, observations, and activities in detailed and accurate reports.
• Conflict Resolution: De-escalating tense situations and resolving conflicts in a professional and diplomatic manner.

Why Philadelphia, Pennsylvania?

Philadelphia is a city steeped in history and culture, offering a vibrant and diverse community. It's a major economic hub with numerous opportunities across various industries, making it an ideal location for a security career. By working in Philadelphia, you'll be contributing to the safety and well-being of a city with a rich heritage and a bright future. Allied Universal has numerous clients in Philadelphia offering a variety of post assignments and career development. Allied Universal embraces diversity and inclusion within the workforce in the Philadelphia area.

Career Path

Allied Universal is committed to fostering the growth and development of our employees. As a Custom Protection Officer, you'll have access to extensive training programs and opportunities for advancement. Potential career paths include:

• Security Supervisor: Overseeing a team of security officers and managing site operations.
• Site Manager: Taking responsibility for the overall security operations of a specific client location.
• Operations Manager: Managing multiple sites and supervising a larger team of security personnel.
• Security Consultant: Providing expert advice and guidance to clients on security best practices and risk management.

Salary & Benefits

Allied Universal recognizes the value of our employees and offers a competitive compensation and benefits package, including:

• Competitive Hourly Wage: $35/hour
• Medical, Dental, and Vision Insurance: Comprehensive coverage to meet your healthcare needs.
• 401(k) Retirement Plan: Secure your future with our 401(k) plan, featuring a company match.
• Paid Time Off (PTO): Enjoy a healthy work-life balance with generous PTO.
• Life Insurance and Disability Coverage: Protect yourself and your family with our life and disability insurance plans.
• Employee Assistance Program (EAP): Access confidential counseling and support services.
• Tuition Reimbursement: Invest in your education and career development with our tuition reimbursement program.

Culture at Allied Universal

At Allied Universal, we foster a culture of respect, integrity, and teamwork. We are committed to creating a welcoming and inclusive environment where all employees feel valued and empowered. We believe in providing opportunities for growth and development, and we encourage our employees to reach their full potential. We believe in recognizing and rewarding hard work and dedication.

How to Apply

Ready to join the Allied Universal team as a Custom Protection Officer in Philadelphia? Applying is easy! Simply click on the “Apply Now” button and follow the instructions to submit your application. Be sure to highlight your relevant experience, skills, and qualifications. Due to the requirements of this role, ensure that your ACT 235 certification is up to date.

Frequently Asked Questions (FAQ)

1. What is ACT 235 certification? ACT 235 certification is required in Pennsylvania for individuals carrying firearms in the performance of their duties as security officers.
2. Do I need prior security experience to apply? While prior experience is a plus, we provide comprehensive training to equip you with the skills you need to succeed.
3. What are the physical requirements of the job? The job requires the ability to stand, walk, and patrol for extended periods.
4. What kind of training will I receive? You'll receive comprehensive training on security procedures, emergency response, customer service, and more.
5. What opportunities are there for advancement? We offer numerous opportunities for career advancement, including supervisory and management roles.
6. Is Allied Universal a diverse and inclusive employer? Yes, we are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.
7. What is the work environment like? The work environment varies depending on the client site, but you can expect a professional and supportive atmosphere.
8. What kind of equipment will I be using? You may be using a variety of equipment, including radios, CCTV cameras, and access control systems.
9. Are there opportunities for overtime? Overtime opportunities may be available depending on client needs and staffing requirements.
10. What is the uniform policy? We provide a professional uniform that you will be required to wear while on duty.

Allied Universal is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.