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GSOC Operator Careers at Allied Universal - Richardson, Texas | Apply Now!

Allied Universal

GSOC Operator Careers at Allied Universal - Richardson, Texas | Apply Now!

full-timePosted: Feb 3, 2026

Job Description

GSOC Operator Career at Allied Universal in Richardson, Texas

GSOC Operator Careers at Allied Universal: Richardson, Texas

Role Overview

Are you a vigilant, detail-oriented professional with a passion for security and incident management? Allied Universal is seeking a dedicated GSOC (Global Security Operations Center) Operator to join our team in Richardson, Texas. In this critical role, you will be responsible for monitoring and responding to a wide range of security events, ensuring the safety and security of our clients' assets, employees, and visitors.

As a GSOC Operator, you will leverage your experience in security, law enforcement, or emergency dispatch to identify potential threats, analyze situations, and implement appropriate response protocols. You will utilize cutting-edge technology, including video surveillance systems, access control systems, and alarm monitoring systems, to maintain situational awareness and coordinate responses effectively.

A Day in the Life of a GSOC Operator

Each day as a GSOC Operator presents unique challenges and opportunities. Here’s a glimpse into your daily routine:

  • Monitoring Security Systems: Continuously monitor video surveillance feeds, access control systems, and alarm systems to detect potential security breaches or incidents.
  • Responding to Alarms: Investigate and respond to alarms triggered by various security systems, determining the nature of the alarm and initiating appropriate actions.
  • Dispatching Resources: Coordinate and dispatch security personnel, emergency responders, and other resources to address security incidents effectively.
  • Communicating with Stakeholders: Maintain clear and concise communication with internal teams, clients, and external agencies, providing updates on security events and response efforts.
  • Documenting Incidents: Accurately document all security incidents, response actions, and communications in detailed incident reports.
  • Providing Support: Offer guidance and support to employees and visitors, addressing security-related inquiries and concerns.
  • Maintaining Equipment: Ensure that all security equipment and systems are functioning correctly, reporting any malfunctions or maintenance needs.
  • Following Protocols: Adhere to established security protocols, policies, and procedures to maintain a consistent and effective security posture.

Why Richardson, Texas?

Richardson, Texas, is a vibrant and thriving city located in the heart of the Dallas-Fort Worth metroplex. Known for its strong economy, excellent schools, and family-friendly atmosphere, Richardson offers a high quality of life for its residents. As the home to numerous technology companies and corporate headquarters, Richardson provides ample opportunities for career growth and professional development.

Working in Richardson also means enjoying a diverse culinary scene, abundant recreational activities, and a welcoming community. With its convenient access to major highways and public transportation, Richardson offers an ideal location for both work and play.

Career Path for a GSOC Operator

Allied Universal is committed to fostering the professional growth of our employees. The GSOC Operator position serves as an excellent starting point for a rewarding career in the security industry. With experience and dedication, you can advance to roles such as:

  • GSOC Supervisor: Oversee a team of GSOC Operators, providing guidance, training, and support to ensure effective security operations.
  • Security Operations Manager: Manage all aspects of security operations, including staffing, training, and budget management.
  • Security Analyst: Analyze security data, identify trends, and develop recommendations for improving security protocols and procedures.
  • Project Manager: Lead security-related projects, such as the implementation of new security systems or the enhancement of existing security measures.

Salary & Benefits

Allied Universal offers a competitive salary and comprehensive benefits package to our employees. The salary for a GSOC Operator in Richardson, Texas, typically ranges from $35,000 to $50,000 per year, depending on experience and qualifications.

In addition to a competitive salary, Allied Universal provides a range of benefits, including:

  • Medical, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Paid time off (PTO) and holidays
  • Life insurance and disability coverage
  • Employee assistance program (EAP)
  • Flexible spending accounts (FSA)
  • Health savings accounts (HSA)
  • Tuition reimbursement program
  • Employee referral program
  • Employee discounts on various products and services

Culture at Allied Universal

At Allied Universal, we foster a culture of teamwork, respect, and innovation. We value our employees and provide a supportive and inclusive work environment where everyone can thrive. We are committed to promoting diversity and inclusion and creating opportunities for all employees to grow and develop their careers.

We encourage our employees to share their ideas, collaborate on projects, and take ownership of their work. We believe that by working together, we can achieve great things and make a positive impact on the communities we serve.

How to Apply

If you are ready to join a dynamic and growing team, we encourage you to apply for the GSOC Operator position at Allied Universal in Richardson, Texas. To apply, please visit our careers website and submit your resume and cover letter. We look forward to hearing from you!

Allied Universal Careers Page

Frequently Asked Questions (FAQ)

  1. What are the key responsibilities of a GSOC Operator?

    GSOC Operators monitor security systems, respond to alarms, dispatch resources, communicate with stakeholders, and document incidents.

  2. What qualifications are required for this position?

    A high school diploma or equivalent, experience in security, law enforcement, or emergency dispatch, and proficiency in using security systems are required.

  3. What is the typical career path for a GSOC Operator?

    GSOC Operators can advance to roles such as GSOC Supervisor, Security Operations Manager, Security Analyst, or Project Manager.

  4. What benefits does Allied Universal offer?

    Allied Universal offers medical, dental, and vision insurance, a 401(k) retirement plan, paid time off, and other benefits.

  5. What is the work environment like at Allied Universal?

    Allied Universal fosters a culture of teamwork, respect, and innovation.

  6. Is training provided for the GSOC Operator role?

    Yes, Allied Universal provides comprehensive training to ensure GSOC Operators are proficient in their duties.

  7. What type of technology is used in the GSOC?

    GSOC Operators use video surveillance systems, access control systems, alarm monitoring systems, and other security technologies.

  8. How does Allied Universal support employee growth?

    Allied Universal offers career advancement opportunities, training programs, and tuition reimbursement.

  9. What is the dress code for GSOC Operators?

    The dress code typically involves a professional uniform provided by Allied Universal.

  10. Are there opportunities for overtime in this role?

    Overtime opportunities may be available depending on the needs of the GSOC.

Locations

  • Richardson, Texas, United States

Salary

Estimated Salary Rangemedium confidence

36,750 - 52,500 USD / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Surveillance Monitoringintermediate
  • Alarm Responseintermediate
  • Emergency Dispatchintermediate
  • Access Controlintermediate
  • Incident Managementintermediate
  • Crisis Responseintermediate
  • Communication Skillsintermediate
  • Record Keepingintermediate
  • Customer Serviceintermediate
  • Policy Complianceintermediate
  • Equipment Maintenanceintermediate
  • Security Protocolsintermediate
  • Emergency Proceduresintermediate
  • Telephone Etiquetteintermediate
  • Video Management Systemsintermediate
  • Decision Makingintermediate
  • Problem Solvingintermediate
  • Team Collaborationintermediate
  • Reportingintermediate

Required Qualifications

  • High school diploma or equivalent (GED) (experience)
  • Minimum of two years’ experience in law enforcement, security, military, or emergency dispatching (experience)
  • Minimum of two years’ experience controlling cameras and responding to alarms with one year of being in a security setting (experience)
  • Ability to read and interpret documents such as security logs, post orders, and other security correspondence (experience)
  • Effective communication skills, both written and verbal (experience)
  • Ability to identify problems, apply security training and procedures, and execute said procedures (experience)
  • Proficiency in using computer systems and software applications for monitoring and dispatching (experience)
  • Knowledge of security protocols and emergency response procedures (experience)
  • Ability to work effectively in a fast-paced and high-pressure environment (experience)
  • Strong attention to detail and accuracy (experience)
  • Ability to maintain composure and make sound decisions under stress (experience)
  • Valid driver's license (if required for specific tasks) (experience)
  • Ability to pass a background check and drug screening (experience)

Responsibilities

  • Answer routine and emergency calls according to customer-specific protocols
  • Monitor traditional alarms, video surveillance, and access control systems
  • Provide general assistance to employees and guests
  • Dispatch security officers, emergency response teams (ERT), facilities personnel, police, fire, and emergency medical service (EMS) personnel as required via telephone and/or email communications
  • Maintain various records of communication, including incident logs and dispatch records
  • Communicate and disseminate information using established communication channels to key partners using best practices
  • Escalate complaints and unusual/critical event information to the Shift Supervisor, Manager, and other leadership personnel as directed
  • Report any missing, damaged, or inoperative equipment or communication systems, alarms, video management system, or other systems
  • Respond to customer requests for maintenance and other services
  • Ensure compliance with all relevant policies and procedures for specific locations
  • Keep and document detailed records of activities as they occur during the shift
  • Operate access control technology to manage building access
  • Support headquarters, branch/operating offices, and field teams in preparing for, responding to, and recovering from both crisis and non-crisis incidents and events of various types
  • Use established protocols and good decision-making skills to take actions and communicate information surrounding events and actions taken for those incidents to leadership as appropriate

Benefits

  • general: Medical, dental, and vision insurance
  • general: 401(k) retirement plan with company match
  • general: Paid time off (PTO) and holidays
  • general: Life insurance and disability coverage
  • general: Employee assistance program (EAP)
  • general: Flexible spending accounts (FSA)
  • general: Health savings accounts (HSA)
  • general: Tuition reimbursement program
  • general: Employee referral program
  • general: Career advancement opportunities
  • general: Training and development programs
  • general: Employee discounts on various products and services
  • general: Competitive salary and bonus potential
  • general: Recognition programs and awards
  • general: Positive and supportive work environment

Target Your Resume for "GSOC Operator Careers at Allied Universal - Richardson, Texas | Apply Now!" , Allied Universal

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GSOCSecurityOperatorRichardsonTexasAllied UniversalMonitoringDispatchEmergencyAccess ControlVideo SurveillanceAlarm SystemsGSOC OperatorGlobal Security Operations CenterSecurity MonitoringAlarm ResponseEmergency DispatchIncident ManagementCrisis ResponseSecurity SystemsSecurity CareersRichardson Texas JobsAllied Universal CareersSecurity OfficerLaw EnforcementMilitary ExperienceEmergency ServicesSecurity ProtocolsIncident ReportingSecurity TechnologyRisk ManagementSecurity AnalystSecurity SupervisorSecurity OperationsCareer in SecuritySecuritySafetyLaw EnforcementFacility Services

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Allied Universal logo

GSOC Operator Careers at Allied Universal - Richardson, Texas | Apply Now!

Allied Universal

GSOC Operator Careers at Allied Universal - Richardson, Texas | Apply Now!

full-timePosted: Feb 3, 2026

Job Description

GSOC Operator Career at Allied Universal in Richardson, Texas

GSOC Operator Careers at Allied Universal: Richardson, Texas

Role Overview

Are you a vigilant, detail-oriented professional with a passion for security and incident management? Allied Universal is seeking a dedicated GSOC (Global Security Operations Center) Operator to join our team in Richardson, Texas. In this critical role, you will be responsible for monitoring and responding to a wide range of security events, ensuring the safety and security of our clients' assets, employees, and visitors.

As a GSOC Operator, you will leverage your experience in security, law enforcement, or emergency dispatch to identify potential threats, analyze situations, and implement appropriate response protocols. You will utilize cutting-edge technology, including video surveillance systems, access control systems, and alarm monitoring systems, to maintain situational awareness and coordinate responses effectively.

A Day in the Life of a GSOC Operator

Each day as a GSOC Operator presents unique challenges and opportunities. Here’s a glimpse into your daily routine:

  • Monitoring Security Systems: Continuously monitor video surveillance feeds, access control systems, and alarm systems to detect potential security breaches or incidents.
  • Responding to Alarms: Investigate and respond to alarms triggered by various security systems, determining the nature of the alarm and initiating appropriate actions.
  • Dispatching Resources: Coordinate and dispatch security personnel, emergency responders, and other resources to address security incidents effectively.
  • Communicating with Stakeholders: Maintain clear and concise communication with internal teams, clients, and external agencies, providing updates on security events and response efforts.
  • Documenting Incidents: Accurately document all security incidents, response actions, and communications in detailed incident reports.
  • Providing Support: Offer guidance and support to employees and visitors, addressing security-related inquiries and concerns.
  • Maintaining Equipment: Ensure that all security equipment and systems are functioning correctly, reporting any malfunctions or maintenance needs.
  • Following Protocols: Adhere to established security protocols, policies, and procedures to maintain a consistent and effective security posture.

Why Richardson, Texas?

Richardson, Texas, is a vibrant and thriving city located in the heart of the Dallas-Fort Worth metroplex. Known for its strong economy, excellent schools, and family-friendly atmosphere, Richardson offers a high quality of life for its residents. As the home to numerous technology companies and corporate headquarters, Richardson provides ample opportunities for career growth and professional development.

Working in Richardson also means enjoying a diverse culinary scene, abundant recreational activities, and a welcoming community. With its convenient access to major highways and public transportation, Richardson offers an ideal location for both work and play.

Career Path for a GSOC Operator

Allied Universal is committed to fostering the professional growth of our employees. The GSOC Operator position serves as an excellent starting point for a rewarding career in the security industry. With experience and dedication, you can advance to roles such as:

  • GSOC Supervisor: Oversee a team of GSOC Operators, providing guidance, training, and support to ensure effective security operations.
  • Security Operations Manager: Manage all aspects of security operations, including staffing, training, and budget management.
  • Security Analyst: Analyze security data, identify trends, and develop recommendations for improving security protocols and procedures.
  • Project Manager: Lead security-related projects, such as the implementation of new security systems or the enhancement of existing security measures.

Salary & Benefits

Allied Universal offers a competitive salary and comprehensive benefits package to our employees. The salary for a GSOC Operator in Richardson, Texas, typically ranges from $35,000 to $50,000 per year, depending on experience and qualifications.

In addition to a competitive salary, Allied Universal provides a range of benefits, including:

  • Medical, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Paid time off (PTO) and holidays
  • Life insurance and disability coverage
  • Employee assistance program (EAP)
  • Flexible spending accounts (FSA)
  • Health savings accounts (HSA)
  • Tuition reimbursement program
  • Employee referral program
  • Employee discounts on various products and services

Culture at Allied Universal

At Allied Universal, we foster a culture of teamwork, respect, and innovation. We value our employees and provide a supportive and inclusive work environment where everyone can thrive. We are committed to promoting diversity and inclusion and creating opportunities for all employees to grow and develop their careers.

We encourage our employees to share their ideas, collaborate on projects, and take ownership of their work. We believe that by working together, we can achieve great things and make a positive impact on the communities we serve.

How to Apply

If you are ready to join a dynamic and growing team, we encourage you to apply for the GSOC Operator position at Allied Universal in Richardson, Texas. To apply, please visit our careers website and submit your resume and cover letter. We look forward to hearing from you!

Allied Universal Careers Page

Frequently Asked Questions (FAQ)

  1. What are the key responsibilities of a GSOC Operator?

    GSOC Operators monitor security systems, respond to alarms, dispatch resources, communicate with stakeholders, and document incidents.

  2. What qualifications are required for this position?

    A high school diploma or equivalent, experience in security, law enforcement, or emergency dispatch, and proficiency in using security systems are required.

  3. What is the typical career path for a GSOC Operator?

    GSOC Operators can advance to roles such as GSOC Supervisor, Security Operations Manager, Security Analyst, or Project Manager.

  4. What benefits does Allied Universal offer?

    Allied Universal offers medical, dental, and vision insurance, a 401(k) retirement plan, paid time off, and other benefits.

  5. What is the work environment like at Allied Universal?

    Allied Universal fosters a culture of teamwork, respect, and innovation.

  6. Is training provided for the GSOC Operator role?

    Yes, Allied Universal provides comprehensive training to ensure GSOC Operators are proficient in their duties.

  7. What type of technology is used in the GSOC?

    GSOC Operators use video surveillance systems, access control systems, alarm monitoring systems, and other security technologies.

  8. How does Allied Universal support employee growth?

    Allied Universal offers career advancement opportunities, training programs, and tuition reimbursement.

  9. What is the dress code for GSOC Operators?

    The dress code typically involves a professional uniform provided by Allied Universal.

  10. Are there opportunities for overtime in this role?

    Overtime opportunities may be available depending on the needs of the GSOC.

Locations

  • Richardson, Texas, United States

Salary

Estimated Salary Rangemedium confidence

36,750 - 52,500 USD / yearly

Source: ai estimated

* This is an estimated range based on market data and may vary based on experience and qualifications.

Skills Required

  • Surveillance Monitoringintermediate
  • Alarm Responseintermediate
  • Emergency Dispatchintermediate
  • Access Controlintermediate
  • Incident Managementintermediate
  • Crisis Responseintermediate
  • Communication Skillsintermediate
  • Record Keepingintermediate
  • Customer Serviceintermediate
  • Policy Complianceintermediate
  • Equipment Maintenanceintermediate
  • Security Protocolsintermediate
  • Emergency Proceduresintermediate
  • Telephone Etiquetteintermediate
  • Video Management Systemsintermediate
  • Decision Makingintermediate
  • Problem Solvingintermediate
  • Team Collaborationintermediate
  • Reportingintermediate

Required Qualifications

  • High school diploma or equivalent (GED) (experience)
  • Minimum of two years’ experience in law enforcement, security, military, or emergency dispatching (experience)
  • Minimum of two years’ experience controlling cameras and responding to alarms with one year of being in a security setting (experience)
  • Ability to read and interpret documents such as security logs, post orders, and other security correspondence (experience)
  • Effective communication skills, both written and verbal (experience)
  • Ability to identify problems, apply security training and procedures, and execute said procedures (experience)
  • Proficiency in using computer systems and software applications for monitoring and dispatching (experience)
  • Knowledge of security protocols and emergency response procedures (experience)
  • Ability to work effectively in a fast-paced and high-pressure environment (experience)
  • Strong attention to detail and accuracy (experience)
  • Ability to maintain composure and make sound decisions under stress (experience)
  • Valid driver's license (if required for specific tasks) (experience)
  • Ability to pass a background check and drug screening (experience)

Responsibilities

  • Answer routine and emergency calls according to customer-specific protocols
  • Monitor traditional alarms, video surveillance, and access control systems
  • Provide general assistance to employees and guests
  • Dispatch security officers, emergency response teams (ERT), facilities personnel, police, fire, and emergency medical service (EMS) personnel as required via telephone and/or email communications
  • Maintain various records of communication, including incident logs and dispatch records
  • Communicate and disseminate information using established communication channels to key partners using best practices
  • Escalate complaints and unusual/critical event information to the Shift Supervisor, Manager, and other leadership personnel as directed
  • Report any missing, damaged, or inoperative equipment or communication systems, alarms, video management system, or other systems
  • Respond to customer requests for maintenance and other services
  • Ensure compliance with all relevant policies and procedures for specific locations
  • Keep and document detailed records of activities as they occur during the shift
  • Operate access control technology to manage building access
  • Support headquarters, branch/operating offices, and field teams in preparing for, responding to, and recovering from both crisis and non-crisis incidents and events of various types
  • Use established protocols and good decision-making skills to take actions and communicate information surrounding events and actions taken for those incidents to leadership as appropriate

Benefits

  • general: Medical, dental, and vision insurance
  • general: 401(k) retirement plan with company match
  • general: Paid time off (PTO) and holidays
  • general: Life insurance and disability coverage
  • general: Employee assistance program (EAP)
  • general: Flexible spending accounts (FSA)
  • general: Health savings accounts (HSA)
  • general: Tuition reimbursement program
  • general: Employee referral program
  • general: Career advancement opportunities
  • general: Training and development programs
  • general: Employee discounts on various products and services
  • general: Competitive salary and bonus potential
  • general: Recognition programs and awards
  • general: Positive and supportive work environment

Target Your Resume for "GSOC Operator Careers at Allied Universal - Richardson, Texas | Apply Now!" , Allied Universal

Get personalized recommendations to optimize your resume specifically for GSOC Operator Careers at Allied Universal - Richardson, Texas | Apply Now!. Takes only 15 seconds!

AI-powered keyword optimization
Skills matching & gap analysis
Experience alignment suggestions

Check Your ATS Score for "GSOC Operator Careers at Allied Universal - Richardson, Texas | Apply Now!" , Allied Universal

Find out how well your resume matches this job's requirements. Get comprehensive analysis including ATS compatibility, keyword matching, skill gaps, and personalized recommendations.

ATS compatibility check
Keyword optimization analysis
Skill matching & gap identification
Format & readability score

Tags & Categories

GSOCSecurityOperatorRichardsonTexasAllied UniversalMonitoringDispatchEmergencyAccess ControlVideo SurveillanceAlarm SystemsGSOC OperatorGlobal Security Operations CenterSecurity MonitoringAlarm ResponseEmergency DispatchIncident ManagementCrisis ResponseSecurity SystemsSecurity CareersRichardson Texas JobsAllied Universal CareersSecurity OfficerLaw EnforcementMilitary ExperienceEmergency ServicesSecurity ProtocolsIncident ReportingSecurity TechnologyRisk ManagementSecurity AnalystSecurity SupervisorSecurity OperationsCareer in SecuritySecuritySafetyLaw EnforcementFacility Services

Answer 10 quick questions to check your fit for GSOC Operator Careers at Allied Universal - Richardson, Texas | Apply Now! @ Allied Universal.

Quiz Challenge
10 Questions
~2 Minutes
Instant Score

Related Books and Jobs

No related jobs found at the moment.